Third Amendment to Loan and Security Agreement

This Third Amendment to Loan and Security Agreement (this “Amendment”) is entered into this 11th day of October, 2022, by and between (a) SILICON VALLEY BANK, a California corporation (“Bank”), and (b) ZUORA, INC., a Delaware corporation (“Zuora” or the “Borrower”).

A.    Bank and Borrower have entered into that certain Loan and Security Agreement dated as of June 14, 2017, as amended by that certain First Amendment to Loan and Security Agreement dated as of October 11, 2018, by and between Bank and Borrower (the “First Amendment”), as amended by that certain Second Amendment to Loan and Security Agreement dated as of January 19, 2021, by and between Bank and Borrower (the “Second Amendment”) (as the same has been and may from time to time be further amended, modified, supplemented or restated, the “Loan Agreement”).

B.    Bank has extended credit to Borrower for the purposes permitted in the Loan Agreement.

C.    Borrower has requested that Bank amend the Loan Agreement to make certain revisions to the Loan Agreement as more fully set forth herein.

D.    Bank has agreed to so amend certain provisions of the Loan Agreement, but only to the extent, in accordance with the terms, subject to the conditions and in reliance upon the representations and warranties set forth below.

    Now, Therefore, in consideration of the foregoing recitals and other good and valuable consideration, the receipt and adequacy of which is hereby acknowledged, and intending to be legally bound, the parties hereto agree as follows:

1.Definitions. Capitalized terms used but not defined in this Amendment shall have the meanings given to them in the Loan Agreement.

2.1Section 13 (Definitions). The following terms and their respective definitions set forth in Section 13.1 are deleted in their entirety and replaced with the following:

“    “Revolving Line Maturity Date” is the date that is thirty six (36) months from the Third Amendment Effective Date.”

2.2Section 13 (Definitions). The first sentence in the definition of “Permitted Acquisition” is hereby amended as follows:

2.3Section 13 (Definitions). Clause (c) in the definition of “Permitted Acquisition” is hereby amended and restated as follows:

2.4Section 13 (Definitions). Clause (f) in the definition of “Permitted Acquisition” is hereby amended and restated as follows:

2.5Section 13 (Definitions). Clause (f) in the definition of “Permitted Investments” is hereby amended and restated as follows:

“    (f)    Investments consisting of the creation of new Subsidiaries and capital contributions therein up to an aggregate amount of one Million Dollars ($1,000,000) if required by applicable Requirements of Law.”

2.6Section 13 (Definitions). The definition of “Permitted Investments” is hereby amended by deleting “and” from the end of clause (j), replacing “.” with “; and” at the end of clause (k), and adding the following clause (l) after clause (k):

“ (l)    transfers of funds by Borrower to Subsidiaries for the purpose of financing Permitted Acquisitions, provided that such funds are used by such Subsidiaries to consummate a Permitted Acquisition within five (5) Business Days of such transfer.”

2.7Section 13 (Definitions). The following definitions are hereby inserted into their appropriate alphabetical position:

“    “Third Amendment Effective Date” means October 11, 2022.

2.8Section 8.6 (Other Agreements). Section 8.6 is hereby amended by deleting “Five Hundred Thousand Dollars” and replacing it with “Twenty-Five Million Dollars ($25,000,000).”

2.9Section 8.7 (Judgments; Penalties). Section 8.7 is hereby amended by deleting “Five Hundred Thousand Dollars” and replacing it with “Twenty-Five Million Dollars ($25,000,000).”

4.Representations and Warranties. To induce Bank to enter into this Amendment, Borrower hereby represents and warrants to Bank as follows:

5.Updated Perfection Certificate. Borrower has delivered an updated Perfection Certificate in connection with this Amendment (the “Updated Perfection Certificate”) dated as of the date hereof, which Updated Perfection Certificate shall supersede in all respects that certain Perfection Certificate dated as of January 19, 2021. Bank and Borrower hereby agree that all references in the Loan Agreement to the “Perfection Certificate” shall hereinafter be deemed to be references to the Updated Perfection Certificate, as defined herein.

6.Release of Services and Leeyo. On the effective date of this Amendment, (a) Bank releases Leeyo and Services as “Borrowers” under the Loan Agreement, (b) Leeyo and Services shall no longer be party to the Loan Agreement or any other Loan Documents, (c) all references therein to Borrower shall no longer include Services or Leeyo, (d) all Liens held by Bank on any assets of Leeyo and Services shall automatically be released, and (e) Bank agrees to take any further action reasonably

requested by Borrower (at Borrower’s sole cost and expense) to evidence the release contemplated hereby.

7.Post-Closing Conditions.

8.Integration. This Amendment and the Loan Documents represent the entire agreement about this subject matter and supersede prior negotiations or agreements. All prior agreements, understandings, representations, warranties, and negotiations between the parties about the subject matter of this Amendment and the Loan Documents merge into this Amendment and the Loan Documents.

9.Counterparts. This Amendment may be executed in any number of counterparts and all of such counterparts taken together shall be deemed to constitute one and the same instrument.

10.Effectiveness. This Amendment shall be deemed effective upon

In Witness Whereof, the parties hereto have caused this Amendment to be duly executed and delivered as of the date first written above.