TTEC Holdings, Inc. Contracts & Agreements

Purchase and Sale Agreement by and between TTEC Services Corporation and Catholic Health Initiatives Colorado, effective as of November 5, 2024 (Filed With SEC on November 6, 2024)

Amendment to Employment Agreement between Margaret B. McLean and TTEC Holdings, Inc. dated May 23, 2024, to memorialize the changes that were in effect as of January 1, 2023 (Filed With SEC on August 8, 2024)

Form of TTEC Holdings, Inc. Restricted Stock Unit Award Agreement (non-executive employees) effective April 1, 2024 (Filed With SEC on May 8, 2024)

Form of TTEC Holdings, Inc. Restricted Stock Unit Award Agreement (VP and above executives) effective April 1, 2024 (Filed With SEC on May 8, 2024)

Independent Director Compensation Arrangements (effective for the May 2023 May 2024 Board Cycle) (Filed With SEC on February 29, 2024)

Eighth Amendment to Amended and Restated Credit Agreement and Restated Security Agreement for a senior secured revolving credit facility with a syndicate of lenders led by Wells... (Filed With SEC on February 29, 2024)

Executive Employment Agreement, dated as of February 12, 2024, by and among TTEC Services Corporation and Kenneth R. Wagers, III (Filed With SEC on February 15, 2024)

Employment Agreement for Francois Bourret, Chief Accounting Officer and interim Chief Financial Officer (Filed With SEC on January 5, 2024)

Form of Indemnification Agreement with Directors and Officers (Filed With SEC on November 8, 2023)

Amendment #1 to Employment Agreement between David Seybold and TTEC Digital, LLC (Filed With SEC on November 8, 2023)

Summary of Employment Arrangements between Francois Bourret and TTEC Services Corporation, effective as of April 14, 2023 (Filed With SEC on August 4, 2023)

Seventh Amendment to Amended and Restated Credit Agreement and Restated Security Agreement for a senior secured revolving credit facility with a syndicate of lenders led by Wells... (Filed With SEC on May 5, 2023)

Amendment #1 to the Executive Employment Agreement, between TTEC Holdings, Inc. and Michelle Shelly Swanback, dated to be effective January 1, 2023 (Filed With SEC on January 6, 2023)

Amendment #1 to the Executive Employment Agreement, between TTEC Holdings, Inc. and Dustin J. Semach, dated to be effective January 1, 2023 (Filed With SEC on January 6, 2023)

Separation Agreement between Regina M. Paolillo and TTEC Services Corporation effective December 31, 2022 (Filed With SEC on November 9, 2022)

Employment Agreement between David Seybold and TTEC Digital, LLC effective November 28, 2022 (Filed With SEC on November 9, 2022)

Form of TTEC Holdings, Inc. Performance Restricted Stock Unit Agreement (Value Creation Program) effective March 15, 2022 (Filed With SEC on May 5, 2022)

Employment Agreement between Michelle Swanback and TTEC Services Corporation effective May 2, 2022 (Filed With SEC on May 5, 2022)

Amendment to Asset Purchase Agreement, dated as of April 1, 2022, by and among TTEC Government Solutions LLC, Faneuil, Inc. and AJL Holdings, Inc (Filed With SEC on April 4, 2022)

Asset Purchase Agreement, dated as of December 22, 2021, by and among TTEC Government Solutions LLC, Faneuil, Inc. and AJL Holdings, Inc (Filed With SEC on December 27, 2021)

Executive Agreement dated November 9, 2021 (Filed With SEC on November 12, 2021)

Fifth Amendment to Amended and Restated Credit Agreement and Restated Security Agreement for a senior secured revolving credit facility with a syndicate of lenders led by Wells... (Filed With SEC on May 4, 2021)

Employment Agreement between TTEC Digital LLC and George S. Demou (Filed With SEC on April 9, 2021)

Equity Purchase Agreement, dated as of March 1, 2021, by and among NEPAS Holdings LLC, Avtex Solutions Holdings, LLC and TTEC Digital, LLC (Filed With SEC on March 3, 2021)

Independent Director Compensation Arrangements (effective May 2021) (Filed With SEC on March 1, 2021)

Summary of employment arrangements between Richard Sean Erickson and TTEC Services Corporation effective September 8, 2020. While Mr. Erickson joined TTEC in September 2020, he... (Filed With SEC on March 1, 2021)

Independent Director Restricted Stock Unit Award Agreement (effective May 14, 2020) (Filed With SEC on August 5, 2020)

Form of TTEC Holdings, Inc. Performance Restricted Stock Unit Agreement (Executive Committee Members) effective March 6, 2020 (Filed With SEC on May 4, 2020)

Description of Securities of TTEC Holdings, Inc. registered pursuant to Section 12 of the Securities Act of 1934 (Filed With SEC on March 4, 2020)

Employment Agreement between TTEC Services Corporation and Jonathan Learner (Filed With SEC on December 11, 2019)

Underwriting Agreement, dated December 5, 2019, by and among TTEC Holdings, Inc., Kenneth D. Tuchman and BofA Securities, Inc. and Morgan Stanley & Co. LLC, as representatives of... (Filed With SEC on December 6, 2019)

Form of Indemnification Agreement with Directors (Filed With SEC on November 5, 2019)

Membership Interest Purchase Agreement, dated October 26, 2019, by and among Ortana Holdings, LLC, an Oregon limited liability company, First Call Resolution, LLC, an Oregon... (Filed With SEC on October 29, 2019)

Form of TTEC Holdings, Inc. Performance Restricted Stock Unit Agreement (Executive Committee Members) effective July 5, 2019 (Filed With SEC on August 7, 2019)

Independent Director Compensation Arrangements (effective January 1, 2019) (Filed With SEC on March 6, 2019)

Restated Executive Employment Agreement between Steven C. Pollema and TTEC Digital LLC, effective January 1, 2019 (Filed With SEC on March 6, 2019)

Amended and Restated Executive Employment Agreement between Anthony Y. Tsai and TTEC Services Corporation effective January 1, 2019 (Filed With SEC on March 6, 2019)

Amended and Restated Executive Employment Agreement between Margaret B. McLean and TTEC Services Corporation effective December 12, 2018 (Filed With SEC on March 6, 2019)

Summary of employment arrangements between David M. Anderson and TTEC Services Corporation effective as of April 16, 2018. While Mr. Anderson joined TTEC in April 2018, he only... (Filed With SEC on November 7, 2018)

Amended and Restated Executive Employment Agreement between Regina M. Paolillo and TTEC Holdings, Inc. effective May 1, 2018 (Filed With SEC on May 10, 2018)

Amended and Restated Executive Employment Agreement between Judi A. Hand and TTEC Holdings, Inc. effective May 1, 2018 (Filed With SEC on May 10, 2018)

Amended and Restated Executive Employment Agreement between Martin F. DeGhetto and TTEC Holdings, Inc. effective May 1, 2018 (Filed With SEC on May 10, 2018)

Amended and Restated Executive Employment Agreement between Anthony Y. Tsai and TTEC Holdings, Inc. effective May 1, 2018 (Filed With SEC on May 10, 2018)

Amended and Restated Executive Employment Agreement between Margaret B. McLean and TTEC Holdings, Inc. effective May 1, 2018 (Filed With SEC on May 10, 2018)

Employment Agreement between Anthony Y. Tsai and TeleTech Services Corporation effective as of September 5, 2017 (Filed With SEC on November 8, 2017)

Stock Purchase Agreement of November 8, 2017 by and among TeleTech Services Corporation, Motif, Inc. (Motif), Kaushal Mehta and Parul Mehta (referred to collectively as the... (Filed With SEC on November 8, 2017)

Share Purchase Agreement of November 8, 2017 by and among TeleTech Services Corporation, the Founders, The Anishi Mehta Irrevocable Trust, The Ishan Mehta Irrevocable Trust,... (Filed With SEC on November 8, 2017)

The Third Amendment to Amended and Restated Credit Agreement and Incremental Increase Agreement for a senior secured revolving credit facility with a syndicate of lenders, led by... (Filed With SEC on November 1, 2017)

SECOND AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT (Filed With SEC on May 9, 2017)

PURCHASE AGREEMENT dated as of April 3, 2017 by and among OPTUMHEALTH HOLDINGS, LLC, AS SELLER, CONNEXTIONS, INC., AND TELETECH HEALTHCARE SOLUTIONS, INC., AS BUYER (Filed With SEC on May 9, 2017)

OFFICER/DIRECTORSHIPS FOR Charles Gallacher (Filed With SEC on November 14, 2016)

Kilmer Capital Fund II L.P. and ###-###-#### Canada Inc. and BMO Capital Partners and the Persons listed as Management Sellers on the signature page hereto collectively, as... (Filed With SEC on November 14, 2016)

EXECUTIVE EMPLOYMENT AGREEMENT (Filed With SEC on August 3, 2016)

TeleTech Holdings, Inc. Compensatory Arrangements — Independent Directors (Filed With SEC on March 14, 2016)

STOCK PURCHASE AGREEMENT (Filed With SEC on August 24, 2015)

EXECUTIVE EMPLOYMENT AGREEMENT (Filed With SEC on May 11, 2015)

TELETECH HOLDINGS, INC. RESTRICTED STOCK UNIT AWARD AGREEMENT (Filed With SEC on March 9, 2015)

TeleTech Holdings, Inc. Compensatory Arrangements Independent Directors (Filed With SEC on March 9, 2015)

OFFICER/DIRECTORSHIPS FOR BRIAN SHEPHERD (Filed With SEC on March 9, 2015)

EXECUTIVE EMPLOYMENT AGREEMENT (Filed With SEC on July 30, 2013)

TELETECH HOLDINGS, INC. GLOBAL RESTRICTED STOCK UNIT AGREEMENT (Operating Committee Member) (Filed With SEC on May 1, 2013)

TELETECH HOLDINGS, INC. GLOBAL RESTRICTED STOCK UNIT AGREEMENT (Non-OCM) (Filed With SEC on May 1, 2013)

AMENDED AND RESTATED TELETECH HOLDINGS, INC. 1999 STOCK OPTION AND INCENTIVE PLAN (Filed With SEC on February 26, 2013)

EXECUTIVE EMPLOYMENT AGREEMENT (Filed With SEC on January 23, 2013)

FIRST AMENDMENT AGREEMENT (Filed With SEC on April 2, 2012)

GENERAL RELEASE AGREEMENT (Filed With SEC on January 31, 2012)

TELETECH HOLDINGS, INC. RESTRICTED STOCK UNIT AGREEMENT (Operating Committee Member) (Filed With SEC on November 21, 2011)

TELETECH HOLDINGS, INC. NON-QUALIFIED STOCK OPTION AGREEMENT (Operating Committee Member) (Filed With SEC on November 21, 2011)

EXECUTIVE EMPLOYMENT AGREEMENT (Filed With SEC on October 27, 2011)

SECOND AMENDMENT TO TELETECH HOLDINGS, INC. RESTRICTED STOCK UNIT AGREEMENT (Filed With SEC on April 22, 2011)

Current assets (Filed With SEC on July 29, 2009)

Migrating from a decentralized holding company to a centralized operating company to enhance financial and operating disciplines (Filed With SEC on February 23, 2009)

TELETECH HOLDINGS, INC. FORM OF RESTRICTED STOCK UNIT AGREEMENT (Filed With SEC on February 17, 2009)

Current assets (Filed With SEC on November 4, 2008)

FIFTH AMENDMENT AGREEMENT (Filed With SEC on September 8, 2008)

TELETECH HOLDINGS, INC. RESTRICTED STOCK UNIT AGREEMENT (Time-in-Service Vesting) (Filed With SEC on August 13, 2008)

Form of Restricted Stock Unit Agreement (Filed With SEC on July 16, 2008)

Form of Non-Qualified Stock Option Agreement (Below VP) (Filed With SEC on July 16, 2008)

Form of Restricted Stock Unit Agreement (VP and above) (Filed With SEC on July 16, 2008)

Form of Restricted Stock Unit Agreement (Non-Employee Director) (Filed With SEC on July 16, 2008)

FOURTH AMENDMENT AGREEMENT (Filed With SEC on June 30, 2008)

THIRD AMENDMENT AGREEMENT (Filed With SEC on March 27, 2008)

SECOND AMENDMENT AGREEMENT (Filed With SEC on December 4, 2007)

SHARE TRANSFER AGREEMENT (Filed With SEC on November 16, 2007)

Asset Purchase Agreement (Filed With SEC on October 3, 2007)

Software and Intellectual Property License Agreement (Filed With SEC on October 3, 2007)

Trademark License Agreement (Filed With SEC on October 3, 2007)

Underwriting Agreement (Filed With SEC on May 9, 2007)

STOCK PURCHASE AGREEMENT (Filed With SEC on February 7, 2007)

AMENDED AND RESTATED CREDIT AGREEMENT among TELETECH HOLDINGS, INC., as Borrower, (Filed With SEC on February 7, 2007)

FIRST AMENDMENT AGREEMENT (Filed With SEC on February 7, 2007)

AMENDED AND RESTATED CREDIT AGREEMENT among TELETECH HOLDINGS, INC., as Borrower, (Filed With SEC on October 25, 2006)

FIRST AMENDMENT AGREEMENT (Filed With SEC on October 25, 2006)

Credit Agreement (Filed With SEC on November 3, 2004)

5th Amendment to Credit Agreement (Filed With SEC on November 3, 2004)

Waiver Under Credit Agreement (Filed With SEC on May 6, 2004)

TELETECH HOLDINGS, INC. FIRST AMENDMENT Dated as of February 1, 2003 to NOTE PURCHASE AGREEMENT Dated as of October 1, 2001 Re: $60,000,000 7.00% Senior Notes, Series A, due... (Filed With SEC on March 8, 2004)

TELETECH HOLDINGS, INC. WAIVER AND SECOND AMENDMENT Dated as of August 1, 2003 to NOTE PURCHASE AGREEMENT Dated as of October 1, 2001 Re: $60,000,000 7.00% Senior Notes, Series A,... (Filed With SEC on March 8, 2004)

TELETECH HOLDINGS, INC. THIRD AMENDMENT Dated as of September 30, 2003 to NOTE PURCHASE AGREEMENT Dated as of October 1, 2001 Re: $60,000,000 Amended and Restated Reset Rate... (Filed With SEC on March 8, 2004)

EXHIBIT A CONFIRMATION Dated as of , 2003 (Filed With SEC on March 8, 2004)

SECOND AMENDMENT (Filed With SEC on March 8, 2004)

INTERCREDITOR ANDCOLLATERAL AGENCY AGREEMENT among VARIOUS CREDITORS OFTELETECH HOLDINGS, INC. and BANK OF AMERICA, N.A., as Collateral Agent (Filed With SEC on March 8, 2004)

PLEDGE AGREEMENT (Filed With SEC on March 8, 2004)

SECURITY AGREEMENT (Filed With SEC on March 8, 2004)

DEED OF TRUST, SECURITY AGREEMENT, ASSIGNMENT OF RENTS AND LEASES AND FIXTURE FILING (COLORADO) by and from TELETECH SERVICES CORPORATION (Grantor) to THE PUBLIC TRUSTEEOF THE... (Filed With SEC on March 8, 2004)

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TTEC Holdings, Inc. Contracts & Agreements