TTEC Holdings, Inc. Contracts & Agreements

116 Contracts & Agreements
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Filed
Executive Employment Agreement between John Abou and TTEC Services Corporation dated as of July 17, 2024
Employment Agreements
TTEC Holdings, Inc.
IT Services
2025
Purchase and Sale Agreement by and between TTEC Services Corporation and Catholic Health Initiatives Colorado, effective as of November 5, 2024
Purchase Agreements
TTEC Holdings, Inc.
IT Services
2024
Amendment to Employment Agreement between Margaret B. McLean and TTEC Holdings, Inc. dated May 23, 2024, to memorialize the changes that were in effect as of January 1, 2023
Employment Agreements
TTEC Holdings, Inc.
IT Services
2024
Form of TTEC Holdings, Inc. Restricted Stock Unit Award Agreement (non-executive employees) effective April 1, 2024
Stock Agreements
TTEC Holdings, Inc.
IT Services
DE
2024
Form of TTEC Holdings, Inc. Restricted Stock Unit Award Agreement (VP and above executives) effective April 1, 2024
Stock Agreements
TTEC Holdings, Inc.
IT Services
DE
2024
Independent Director Compensation Arrangements (effective for the May 2023 May 2024 Board Cycle)
Compensation Agreements
TTEC Holdings, Inc.
IT Services
2024
Eighth Amendment to Amended and Restated Credit Agreement and Restated Security Agreement for a senior secured revolving credit facility with a syndicate of lenders led by Wells...
Security Agreements
TTEC Holdings, Inc.
IT Services
NY
2024
Executive Employment Agreement, dated as of February 12, 2024, by and among TTEC Services Corporation and Kenneth R. Wagers, III
Employment Agreements
TTEC Holdings, Inc.
IT Services
TX
2024
Employment Agreement for Francois Bourret, Chief Accounting Officer and interim Chief Financial Officer
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2024
Form of Indemnification Agreement with Directors and Officers
Indemnification Agreements
TTEC Holdings, Inc.
IT Services
DE
2023
Amendment #1 to Employment Agreement between David Seybold and TTEC Digital, LLC
Employment Agreements
TTEC Holdings, Inc.
IT Services
2023
Summary of Employment Arrangements between Francois Bourret and TTEC Services Corporation, effective as of April 14, 2023
Employment Agreements
TTEC Holdings, Inc.
IT Services
2023
Seventh Amendment to Amended and Restated Credit Agreement and Restated Security Agreement for a senior secured revolving credit facility with a syndicate of lenders led by Wells...
Security Agreements
TTEC Holdings, Inc.
IT Services
NY
2023
Amendment #1 to the Executive Employment Agreement, between TTEC Holdings, Inc. and Michelle Shelly Swanback, dated to be effective January 1, 2023
Employment Agreements
TTEC Holdings, Inc.
IT Services
2023
Amendment #1 to the Executive Employment Agreement, between TTEC Holdings, Inc. and Dustin J. Semach, dated to be effective January 1, 2023
Employment Agreements
TTEC Holdings, Inc.
IT Services
2023
Separation Agreement between Regina M. Paolillo and TTEC Services Corporation effective December 31, 2022
Separation Agreements
TTEC Holdings, Inc.
IT Services
2022
Employment Agreement between David Seybold and TTEC Digital, LLC effective November 28, 2022
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2022
Form of TTEC Holdings, Inc. Performance Restricted Stock Unit Agreement (Value Creation Program) effective March 15, 2022
Bonus & Incentive Agreements
TTEC Holdings, Inc.
IT Services
CO
2022
Employment Agreement between Michelle Swanback and TTEC Services Corporation effective May 2, 2022
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2022
Amendment to Asset Purchase Agreement, dated as of April 1, 2022, by and among TTEC Government Solutions LLC, Faneuil, Inc. and AJL Holdings, Inc
Purchase Agreements
TTEC Holdings, Inc.
IT Services
2022
Asset Purchase Agreement, dated as of December 22, 2021, by and among TTEC Government Solutions LLC, Faneuil, Inc. and AJL Holdings, Inc
Purchase Agreements
TTEC Holdings, Inc.
IT Services
DE
2021
Executive Agreement dated November 9, 2021
TTEC Holdings, Inc.
IT Services
CO
2021
Fifth Amendment to Amended and Restated Credit Agreement and Restated Security Agreement for a senior secured revolving credit facility with a syndicate of lenders led by Wells...
Security Agreements
TTEC Holdings, Inc.
IT Services
NY
2021
Employment Agreement between TTEC Digital LLC and George S. Demou
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2021
Equity Purchase Agreement, dated as of March 1, 2021, by and among NEPAS Holdings LLC, Avtex Solutions Holdings, LLC and TTEC Digital, LLC
Purchase Agreements
TTEC Holdings, Inc.
IT Services
CO
2021
Independent Director Compensation Arrangements (effective May 2021)
Compensation Agreements
TTEC Holdings, Inc.
IT Services
2021
Summary of employment arrangements between Richard Sean Erickson and TTEC Services Corporation effective September 8, 2020. While Mr. Erickson joined TTEC in September 2020, he...
Compensation Agreements
TTEC Holdings, Inc.
IT Services
2021
Independent Director Restricted Stock Unit Award Agreement (effective May 14, 2020)
Stock Agreements
TTEC Holdings, Inc.
IT Services
CO
2020
Form of TTEC Holdings, Inc. Performance Restricted Stock Unit Agreement (Executive Committee Members) effective March 6, 2020
Bonus & Incentive Agreements
TTEC Holdings, Inc.
IT Services
CO
2020
Description of Securities of TTEC Holdings, Inc. registered pursuant to Section 12 of the Securities Act of 1934
TTEC Holdings, Inc.
IT Services
2020
Employment Agreement between TTEC Services Corporation and Jonathan Learner
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2019
Underwriting Agreement, dated December 5, 2019, by and among TTEC Holdings, Inc., Kenneth D. Tuchman and BofA Securities, Inc. and Morgan Stanley & Co. LLC, as representatives of...
Underwriting Agreements
TTEC Holdings, Inc.
IT Services
NY
2019
Form of Indemnification Agreement with Directors
Indemnification Agreements
TTEC Holdings, Inc.
IT Services
DE
2019
Membership Interest Purchase Agreement, dated October 26, 2019, by and among Ortana Holdings, LLC, an Oregon limited liability company, First Call Resolution, LLC, an Oregon...
Purchase Agreements
TTEC Holdings, Inc.
IT Services
CO
2019
Form of TTEC Holdings, Inc. Performance Restricted Stock Unit Agreement (Executive Committee Members) effective July 5, 2019
Bonus & Incentive Agreements
TTEC Holdings, Inc.
IT Services
CO
2019
Independent Director Compensation Arrangements (effective January 1, 2019)
Compensation Agreements
TTEC Holdings, Inc.
IT Services
2019
Restated Executive Employment Agreement between Steven C. Pollema and TTEC Digital LLC, effective January 1, 2019
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2019
Amended and Restated Executive Employment Agreement between Anthony Y. Tsai and TTEC Services Corporation effective January 1, 2019
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2019
Amended and Restated Executive Employment Agreement between Margaret B. McLean and TTEC Services Corporation effective December 12, 2018
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2019
Summary of employment arrangements between David M. Anderson and TTEC Services Corporation effective as of April 16, 2018. While Mr. Anderson joined TTEC in April 2018, he only...
Compensation Agreements
TTEC Holdings, Inc.
IT Services
2018
Amended and Restated Executive Employment Agreement between Regina M. Paolillo and TTEC Holdings, Inc. effective May 1, 2018
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2018
Amended and Restated Executive Employment Agreement between Judi A. Hand and TTEC Holdings, Inc. effective May 1, 2018
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2018
Amended and Restated Executive Employment Agreement between Martin F. DeGhetto and TTEC Holdings, Inc. effective May 1, 2018
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2018
Amended and Restated Executive Employment Agreement between Anthony Y. Tsai and TTEC Holdings, Inc. effective May 1, 2018
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2018
Amended and Restated Executive Employment Agreement between Margaret B. McLean and TTEC Holdings, Inc. effective May 1, 2018
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2018
Employment Agreement between Anthony Y. Tsai and TeleTech Services Corporation effective as of September 5, 2017
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2017
Stock Purchase Agreement of November 8, 2017 by and among TeleTech Services Corporation, Motif, Inc. (Motif), Kaushal Mehta and Parul Mehta (referred to collectively as the...
Stock Agreements
TTEC Holdings, Inc.
IT Services
CO
2017
Share Purchase Agreement of November 8, 2017 by and among TeleTech Services Corporation, the Founders, The Anishi Mehta Irrevocable Trust, The Ishan Mehta Irrevocable Trust,...
Stock Agreements
TTEC Holdings, Inc.
IT Services
DE
2017
The Third Amendment to Amended and Restated Credit Agreement and Incremental Increase Agreement for a senior secured revolving credit facility with a syndicate of lenders, led by...
Facility Agreements
TTEC Holdings, Inc.
IT Services
NY
2017
SECOND AMENDMENT TO AMENDED AND RESTATED CREDIT AGREEMENT
Credit Agreements
TTEC Holdings, Inc.
IT Services
NY
2017
PURCHASE AGREEMENT dated as of April 3, 2017 by and among OPTUMHEALTH HOLDINGS, LLC, AS SELLER, CONNEXTIONS, INC., AND TELETECH HEALTHCARE SOLUTIONS, INC., AS BUYER
Purchase Agreements
TTEC Holdings, Inc.
IT Services
DE
2017
OFFICER/DIRECTORSHIPS FOR Charles Gallacher
TTEC Holdings, Inc.
IT Services
2016
Kilmer Capital Fund II L.P. and ###-###-#### Canada Inc. and BMO Capital Partners and the Persons listed as Management Sellers on the signature page hereto collectively, as...
Stock Agreements
TTEC Holdings, Inc.
IT Services
2016
EXECUTIVE EMPLOYMENT AGREEMENT
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2016
EXECUTIVE EMPLOYMENT AGREEMENT
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2016
TeleTech Holdings, Inc. Compensatory Arrangements — Independent Directors
TTEC Holdings, Inc.
IT Services
2016
STOCK PURCHASE AGREEMENT
Stock Agreements
TTEC Holdings, Inc.
IT Services
CO
2015
EXECUTIVE EMPLOYMENT AGREEMENT
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2015
TELETECH HOLDINGS, INC. RESTRICTED STOCK UNIT AWARD AGREEMENT
Stock Agreements
TTEC Holdings, Inc.
IT Services
CO
2015
TELETECH HOLDINGS, INC. RESTRICTED STOCK UNIT AWARD AGREEMENT
Stock Agreements
TTEC Holdings, Inc.
IT Services
CO
2015
TeleTech Holdings, Inc. Compensatory Arrangements Independent Directors
TTEC Holdings, Inc.
IT Services
2015
OFFICER/DIRECTORSHIPS FOR BRIAN SHEPHERD
TTEC Holdings, Inc.
IT Services
2015
EXECUTIVE EMPLOYMENT AGREEMENT
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2013
TELETECH HOLDINGS, INC. GLOBAL RESTRICTED STOCK UNIT AGREEMENT (Operating Committee Member)
Stock Agreements
TTEC Holdings, Inc.
IT Services
CO
2013
TELETECH HOLDINGS, INC. GLOBAL RESTRICTED STOCK UNIT AGREEMENT (Non-OCM)
Stock Agreements
TTEC Holdings, Inc.
IT Services
CO
2013
AMENDED AND RESTATED TELETECH HOLDINGS, INC. 1999 STOCK OPTION AND INCENTIVE PLAN
Bonus & Incentive Agreements
TTEC Holdings, Inc.
IT Services
DE
2013
EXECUTIVE EMPLOYMENT AGREEMENT
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2013
FIRST AMENDMENT AGREEMENT
TTEC Holdings, Inc.
IT Services
OH
2012
GENERAL RELEASE AGREEMENT
Release Agreements
TTEC Holdings, Inc.
IT Services
CO
2012
TELETECH HOLDINGS, INC. RESTRICTED STOCK UNIT AGREEMENT (Operating Committee Member)
Stock Agreements
TTEC Holdings, Inc.
IT Services
DE
2011
TELETECH HOLDINGS, INC. RESTRICTED STOCK UNIT AGREEMENT (Operating Committee Member)
Stock Agreements
TTEC Holdings, Inc.
IT Services
DE
2011
TELETECH HOLDINGS, INC. NON-QUALIFIED STOCK OPTION AGREEMENT (Operating Committee Member)
Stock Agreements
TTEC Holdings, Inc.
IT Services
DE
2011
EXECUTIVE EMPLOYMENT AGREEMENT
Employment Agreements
TTEC Holdings, Inc.
IT Services
CO
2011
SECOND AMENDMENT TO TELETECH HOLDINGS, INC. RESTRICTED STOCK UNIT AGREEMENT
Stock Agreements
TTEC Holdings, Inc.
IT Services
2011
Current assets
TTEC Holdings, Inc.
IT Services
2009
Migrating from a decentralized holding company to a centralized operating company to enhance financial and operating disciplines
TTEC Holdings, Inc.
IT Services
2009
Migrating from a decentralized holding company to a centralized operating company to enhance financial and operating disciplines
TTEC Holdings, Inc.
IT Services
2009
Migrating from a decentralized holding company to a centralized operating company to enhance financial and operating disciplines
TTEC Holdings, Inc.
IT Services
DE
2009
Migrating from a decentralized holding company to a centralized operating company to enhance financial and operating disciplines
TTEC Holdings, Inc.
IT Services
2009
Migrating from a decentralized holding company to a centralized operating company to enhance financial and operating disciplines
TTEC Holdings, Inc.
IT Services
2009
Migrating from a decentralized holding company to a centralized operating company to enhance financial and operating disciplines
TTEC Holdings, Inc.
IT Services
2009
Migrating from a decentralized holding company to a centralized operating company to enhance financial and operating disciplines
TTEC Holdings, Inc.
IT Services
2009
Migrating from a decentralized holding company to a centralized operating company to enhance financial and operating disciplines
TTEC Holdings, Inc.
IT Services
2009
TELETECH HOLDINGS, INC. FORM OF RESTRICTED STOCK UNIT AGREEMENT
Stock Agreements
TTEC Holdings, Inc.
IT Services
DE
2009
Current assets
TTEC Holdings, Inc.
IT Services
2008
FIFTH AMENDMENT AGREEMENT
TTEC Holdings, Inc.
IT Services
OH
2008
TELETECH HOLDINGS, INC. RESTRICTED STOCK UNIT AGREEMENT (Time-in-Service Vesting)
Stock Agreements
TTEC Holdings, Inc.
IT Services
DE
2008
Form of Restricted Stock Unit Agreement
Stock Agreements
TTEC Holdings, Inc.
IT Services
DE
2008
Form of Non-Qualified Stock Option Agreement (Below VP)
Stock Agreements
TTEC Holdings, Inc.
IT Services
DE
2008
Form of Restricted Stock Unit Agreement (VP and above)
Stock Agreements
TTEC Holdings, Inc.
IT Services
DE
2008
Form of Restricted Stock Unit Agreement (Non-Employee Director)
Stock Agreements
TTEC Holdings, Inc.
IT Services
DE
2008
FOURTH AMENDMENT AGREEMENT
TTEC Holdings, Inc.
IT Services
OH
2008
THIRD AMENDMENT AGREEMENT
TTEC Holdings, Inc.
IT Services
OH
2008
SECOND AMENDMENT AGREEMENT
TTEC Holdings, Inc.
IT Services
OH
2007
SHARE TRANSFER AGREEMENT
Stock Agreements
TTEC Holdings, Inc.
IT Services
2007
Asset Purchase Agreement
Purchase Agreements
TTEC Holdings, Inc.
IT Services
DE
2007
Software and Intellectual Property License Agreement
License Agreements
TTEC Holdings, Inc.
IT Services
CO
2007
Trademark License Agreement
Trademark Agreements
TTEC Holdings, Inc.
IT Services
2007
Underwriting Agreement
Underwriting Agreements
TTEC Holdings, Inc.
IT Services
NY
2007
STOCK PURCHASE AGREEMENT
Stock Agreements
TTEC Holdings, Inc.
IT Services
AZ
2007
AMENDED AND RESTATED CREDIT AGREEMENT among TELETECH HOLDINGS, INC., as Borrower,
Credit Agreements
TTEC Holdings, Inc.
IT Services
DE
2007
FIRST AMENDMENT AGREEMENT
TTEC Holdings, Inc.
IT Services
OH
2007
AMENDED AND RESTATED CREDIT AGREEMENT among TELETECH HOLDINGS, INC., as Borrower,
Credit Agreements
TTEC Holdings, Inc.
IT Services
DE
2006
FIRST AMENDMENT AGREEMENT
TTEC Holdings, Inc.
IT Services
OH
2006
Credit Agreement
Credit Agreements
TTEC Holdings, Inc.
IT Services
OH
2004
5th Amendment to Credit Agreement
Credit Agreements
TTEC Holdings, Inc.
IT Services
CO
2004
Waiver Under Credit Agreement
Credit Agreements
TTEC Holdings, Inc.
IT Services
2004
TELETECH HOLDINGS, INC. FIRST AMENDMENT Dated as of February 1, 2003 to NOTE PURCHASE AGREEMENT Dated as of October 1, 2001 Re: $60,000,000 7.00% Senior Notes, Series A, due...
Note Agreements
TTEC Holdings, Inc.
IT Services
2004
TELETECH HOLDINGS, INC. WAIVER AND SECOND AMENDMENT Dated as of August 1, 2003 to NOTE PURCHASE AGREEMENT Dated as of October 1, 2001 Re: $60,000,000 7.00% Senior Notes, Series A,...
Note Agreements
TTEC Holdings, Inc.
IT Services
2004
TELETECH HOLDINGS, INC. THIRD AMENDMENT Dated as of September 30, 2003 to NOTE PURCHASE AGREEMENT Dated as of October 1, 2001 Re: $60,000,000 Amended and Restated Reset Rate...
Note Agreements
TTEC Holdings, Inc.
IT Services
2004
EXHIBIT A CONFIRMATION Dated as of , 2003
TTEC Holdings, Inc.
IT Services
NY
2004
SECOND AMENDMENT
TTEC Holdings, Inc.
IT Services
NY
2004
INTERCREDITOR ANDCOLLATERAL AGENCY AGREEMENT among VARIOUS CREDITORS OFTELETECH HOLDINGS, INC. and BANK OF AMERICA, N.A., as Collateral Agent
Agency Agreements
TTEC Holdings, Inc.
IT Services
2004
PLEDGE AGREEMENT
Pledge Agreements
TTEC Holdings, Inc.
IT Services
NY
2004
SECURITY AGREEMENT
Security Agreements
TTEC Holdings, Inc.
IT Services
NY
2004
DEED OF TRUST, SECURITY AGREEMENT, ASSIGNMENT OF RENTS AND LEASES AND FIXTURE FILING (COLORADO) by and from TELETECH SERVICES CORPORATION (Grantor) to THE PUBLIC TRUSTEEOF THE...
Security Agreements
TTEC Holdings, Inc.
IT Services
CO
2004