AMENDMENT NO. 3 TO MASTER SERVICES AGREEMENT

Portions marked [***] have been omitted pursuant to a Confidential Treatment Request by Symetra Financial Corporation, this information has been filed separately with the Securities and Exchange Commission.

Exhibit 10.2

AMENDMENT NO. 3 TO

MASTER SERVICES AGREEMENT

This Amendment No. 3 (this “Amendment”) to the Master Services Agreement dated August 1, 2009 (the “Agreement”) is hereby entered into as of September 6, 2012 and effective September 6, 2012 by and between Symetra Life Insurance Company, a Washington corporation (including its successors and permitted assigns, “Symetra”), and Xerox Business Services, LLC (formerly Affiliated Computer Services, Inc.), a Delaware corporation (including its successors and permitted assigns, “Xerox”). Capitalized terms not otherwise defined herein shall have the meaning ascribed to them in the Agreement.

WHEREAS, on April 1, 2012, Affiliated Computer Services, Inc. changed its name to Xerox Business Services, LLC.

WHEREAS, the parties hereto desire to amend the Agreement in the manner set forth in this Amendment.

NOW THEREFORE, in consideration of the representations, warranties, promises and covenants contained herein, and other good and valuable consideration, the receipt, sufficiency and adequacy of which are hereby acknowledged, the Parties, intending to be legally bound, agree to the foregoing and as follows:

1.     Amendment to Name. Any reference to Affiliated Computer Services, Inc. (“ACS”) in the Agreement or related documents, shall be deemed replaced by the term Xerox Business Services, LLC (“Xerox”).

2.     Amendment to Schedule 2D, Section 4.2, Table 11. Table 11. Network Administration Services SLAs of Schedule 2D, Section 4.2 is replaced with the following:

Table 11. Network Administration Services SLAs

Portions marked [***] have been omitted pursuant to a Confidential Treatment Request by Symetra Financial Corporation, this information has been filed separately with the Securities and Exchange Commission.

3.     Amendment to Schedule 2D, Section 4.2, Table 12. The definition under Table 12. Security Intrusion Detection SLAs of Schedule 2D, Section 4.2 is replaced with the following:

4.     Amendment to Scheduled 2D, Section 4.2, Table 13. Table 13. Security Penetration Services SLAs of Scheduled 2D, Section 4.2 is replaced with the following:

5.     Amendment to Scheduled 2G. All references in Schedule 2G to form coding DOC1 and B-SYMT are deleted.

6.     Amendment to Attachment B. Attachment B. Symetra Sites and Symetra Equipment is hereby replaced in its entirety with the attached Attachment B.

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Portions marked [***] have been omitted pursuant to a Confidential Treatment Request by Symetra Financial Corporation, this information has been filed separately with the Securities and Exchange Commission.

7.     Amendment to Attachment M, Table 2. Table 2 of Attachment M. Offshore Services is replaced with the following:

8.     Amendment to Appendix 3.1. Summary - 5 Year Roll Up. The line item titled “Output Processing” and “Annual Total Fees” under the Total Annual Service Fees table are replaced with the following:

TOTAL ANNUAL SERVICE FEES

The line item titled “Output Processing” and “Annual Total Fees” under the Total Annual Fees table are replaced with the following:

TOTAL ANNUAL FEES

9.     Amendment to Appendix 3.1. Output Processing. The Resource Unit Category line item titled, Printed Image (Bellevue) is deleted and replaced by a Resource Unit Category line item titled, Xerox Monthly Managed Service with a Unit of Measure of Fixed. The Baseline Quantity and Monthly Unit Price columns for each of the Years 1 through 7 are empty, with the Monthly Total columns for Years 3 through Year 7 updated with the following:

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Portions marked [***] have been omitted pursuant to a Confidential Treatment Request by Symetra Financial Corporation, this information has been filed separately with the Securities and Exchange Commission.

The Monthly Service Fees and Annual Services Fee shown for each of the Years 3 through Year 7 are updated accordingly to show the following:

Under the Additional Resource Charges (ARC) and Reduced Resource Charges (RRC) table of Appendix 3.1 Output Processing, the Resource Unit Category line item titled, Printed Image (Bellevue) is deleted and replaced by a Resource Unit Category line item titled, Variable Printing (Bellevue). The Unit of Measure column is empty as are the columns under Year 1 and Year 2. The ARC Unit Price for each of the Years 3 through Year 7 is [***] with the RRC Unit Price columns being empty.

[Signature Page Follows]

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Portions marked [***] have been omitted pursuant to a Confidential Treatment Request by Symetra Financial Corporation, this information has been filed separately with the Securities and Exchange Commission.

IN WITNESS WHEREOF, the parties have executed this Amendment as of the date and year first above written.

SYMETRA LIFE INSURANCE COMPANY

XEROX BUSINESS SERVICES, LLC

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ATTACHMENT B

SYMETRA SITES AND SYMETRA EQUIPMENT

Symetra Sites:

Symetra Equipment: