AMENDMENT NO. 4 TO MASTER SERVICESAGREEMENT
Contract Categories:
Business Operations
- Services Agreements
EX-10.5 2 sya-20131231exhibit105.htm EXHIBIT SYA-2013.12.31 Exhibit 10.5
AMENDMENT NO. 4 TO
MASTER SERVICESAGREEMENT
This Amendment No. 4 (this "Amendment") to the Master Services Agreement dated August 1, 2009 (the "Agreement") is hereby entered into as of January 1, 2014 and effective January 1, 2014 by and between Symetra Life Insurance Company, a Washington corporation (including its successors and permitted assigns, "Symetra"), and Xerox Business Services, LLC (formerly Affiliated Computer Services, Inc.), a Delaware corporation (including its successors and permitted assigns, "Xerox"). Capitalized terms not otherwise defined herein shall have the meaning ascribed to them in the Agreement.
WHEREAS, the parties hereto desire to amend the Agreement in the manner set forth in this Amendment.
NOW THEREFORE, in consideration of the representations, warranties, promises and covenants contained herein, and other good and valuable consideration, the receipt, sufficiency and adequacy of which are hereby acknowledged, the Parties, intending to be legally bound, agree to the foregoing and as follows:
1. | Amendment to Schedule 7, Affiliates of Symetra. Schedule 7, Affiliates of Symetra is hereby replaced in its entirety with the attached Schedule 7. |
2. | Amendment to Attachment B. Attachment B. Symetra Sites and Symetra Equipment is hereby replaced in its entirety with the attached Attachment B. |
3. | Amendment to Attachment I. Attachment I. Managed Contracts is hereby replaced in its entirety with the attached Attachment I. |
4. | Amendment to Attachment O. Attachment O. Approved Subcontractors is hereby replaced in its entirety with the attached Attachment O. |
[Signature Page Follows]
IN WITNESS WHEREOF, the parties have executed this Amendment as of the date and year first above written.
SYMETRA LIFE INSURANCE COMPANY
By: /s/ Jay Orum
Title: Vice President
Date: 24 December 2013
XEROX BUSINESS SERVICES, LLC
By: /s/ Tom Schill
Title: Xerox SBU Executive
Date: 24 December 2013
SCHEDULE 7
AFFILIATES OF SYMETRA
1. | Symetra Financial Corporation |
2. | Symetra National Life Insurance Corporation |
3. | First Symetra National Life Insurance Company of New York |
4. | Symetra Assigned Benefits Service Company |
5. | Symetra Administrative Services, Inc. |
6. | Symetra Securities, Inc. |
7. | Clearscape Funding Corporation |
8. | WSF Receivables I LLC |
9. | Symetra Investment Management, Inc. |
10. | Health Network Strategies, LLC |
11. | TIF Invest III, LLC |
12. | Medical Risk Managers, Inc. |
ATTACHMENT B
SYMETRA SITES AND SYMETRA EQUIPMENT
Symetra Sites:
Office City Location | Address: |
Ashland, WI | 118 East Third St Ashland, Wisconsin 54806 |
Austin, TX | 11782 Jolllyville Rd ,Suite 105A, Austin, TX 78759 |
Bethel Park, PA | 2000 Oxford Dr, Suite 490, Bethel Park, PA 15102 |
Boston, MA | 50 Congress St, Suite 620, Boston, MA 02109 |
Chicago, IL | 125 South Wacker, Suite 275, Chicago, IL 60606 |
Enfield, CT | 1699 King Street, Suite 300 Enfield, CT 06082 |
Exton, PA | 1 E. Uwchlan Ave, Suite 303, Exton, PA 19341 |
Farmington, CT | Waterside 6 Office Park, 30 Waterside Dr, Ste 301, Farmington, CT 06032 |
Indianapolis, IN | 9100 Keystone Crossing, Suite 440, Indianapolis, IN 46240 |
Miami, FL | 7300 Corporate Center Dr, Suite 205, Miami, FL 33126 |
Norcross, GA | 3740 Davinci Court, Suite 350, Norcross, GA 30092 |
Richardson, TX | 740 E. Campbell Rd, Suite 560, Richardson, TX 75081 |
San Diego, CA | Pacific Center I, 1455 Frazee Rd, Suite 310, San Diego, CA 92108 |
Symetra Headquarters | 777 108th Ave NE Suite 1200 Bellevue, WA 98004-5135 |
Waltham, MA | Suite 225, Building 3, 130 Turner St, Waltham, MA 02453 |
Symetra Equipment:
1. | Symetra-Owned Equipment: Two (2) Source Technologies ST-9530 MICR printers located in Bellevue, WA in Symetra print center as of the Effective Date. |
2. | Symetra-Leased Equipment: None as of the Effective Date. |
ATTACHMENT I
MANAGED CONTRACTS
As of the Restatement Date, the Managed Contracts are as follows:
1. | Two (2) Source Technologies ST-9530 MICR printers located in Bellevue, WA in Symetra print center |
2. | Verizon Wireless- for All employees |
3. | AT&T Wireless for All employees |
4. | Comcast (service for broadband) |
ATTACHMENT O
APPROVED SUBCONTRACTORS
No. | Subcontractor | Description of Subcontractor Services |
1 | Avaya | Telcom Hardware and Maintenance |
2 | Compucom | Remote Desktop Maintenance |
3 | HP | WINTEL Servers and Maintenance |
4 | IBM | Filenet Mainframe hardware and software WINTEL Servers and maintenance |
5 | Hitachi (M-Tech) | Provide P-Sync software |
6 | Pitney-Bowes | Postal Metering |
7 | Sun | Hardware and software support |
8 | Critical Watch | Vulnerability assessment scanner |
9 | RR Donnelley | Print and print programming Services |
10 | Cross – Telecom | Telcom hardware, software, and services reseller |
11 | Spherion | IT Contracting Services |
12 | SunGard | Disaster Recovery |
13 | Xerox | Print Services |
14 | KCI Headsets for Business, Inc. | Telcom headset and conferencing equipment |
15 | Veramark Technologies, Inc. | Call accounting and expense management solutions |
16 | Redsky Technologies | Deliver E911 software and solutions |
17 | Cache Valley Electric, Inc | Voice/Data Cabling |
18 | Spencer Technologies | DMARC Extensions – inside telcom wiring |
19 | Dell | WINTEL server hardware and maintenance |
20 | EMC | Data storage |
21 | Iron Mountain | Voice and Data Tape security storage |
22 | TekSystems | IT Contracting Services |
