Frame Agreement concerning the purchase of Handsets and Accessories

Contract Categories: Business Finance - Purchase Agreements
EX-10.16 3 v082138_ex10-16.htm Unassociated Document
* CERTAIN INFORMATION IN THIS EXHIBIT HAS BEEN OMITTED AND FILED SEPARATELY WITH THE COMMISSION. CONFIDENTIAL TREATMENT HAS BEEN REQUESTED WITH RESPECT TO THE OMITTED PORTIONS.
 
Frame Agreement
 
 
concerning the purchase
 
of

 
Handsets and Accessories
 

 
Contract no.
of
2004-1432
[*]
 
valid from
[*]
until
[*]
Contract between
[*]
as purchaser
hereinafter referred to as "[*]"
And
IXI MOBILE (EUROPE) LTD
37 Broadhurst Gardens
London NW6 3WT
United Kingdom 
as Supplier
hereinafter referred to as "Supplier”

[*]
 
Created in: [*]
Printed in: [*]
Created by:  Handset Sourcing Team
 

 

 
Frame Agreement
Supplier
 
Page: 2

Content:

1 Introduction
4
   
2 Definitions
5
   
3 Subject of the Frame Agreement
8
   
4 Parts and Application of the Frame Agreement
8
   
5 Delimitation
9
5.1      Territory
9
5.2       Independent Trader
9
5.3       No Representation
9
   
6 Deliverables of Supplier
9
6.1       Products and Accessories
9
6.2       Software
9
6.3       Packages
9
6.4       Type Approval
10
6.5       Pre-Configuration of Handsets
10
6.6       Testing of the Products
10
6.7       Repair & Repair Services Management
10
6.8       Samples, Dummies and Accessories
11
6.9       Documentation
11
6.10     Training
11
   
7 Scheduling, Quantity Structure & Ordering Procedures
11
7.1      [*] and Ordering Procedures
11
7.2       Information Flow
12
   
8 Prices and Terms of Payments
12
8.1       Pricelist
13
8.2       Price Settings
13
8.3       Remuneration
13
8.4       Assignment and pledging of receivables
13
8.5       [*]
13
8.6       [*]
13
   
9 Benchmarking
13
9.1       [*]
13
9.2       [*]
13
   
10 Promotion Activities
13
10.1     Marketing, Advertising and Sales Promotion
13
10.2     Public Relations
13
   
11 Distributor
14
   
12 Import Details
14
   
13 Delay of Delivery and Shipping
14
 


 
Frame Agreement
Supplier
 
Page: 3
 
13.1     Hard Milestones
14
13.2     Soft Milestones
 
   
14 Warranty & Liability
14
14.1     Warranty
14
14.2     Interoperability between Network and Handsets
15
14.3     Epidemic Failure
15
14.4     Liability
 
14.5     Force Majeure
 
   
15 Intangibles
15
15.1     Software
15
15.2     Intellectual Property Rights
16
15.3     Trademark and Marking
16
   
16 Confidentiality
18
   
17 Frame Agreement Specifications
20
17.1     Terms and Termination of the Frame Agreement
 
17.2     Amendments to the Frame Agreement
 
17.3     Severability Clause
17.4     Assignment of this Frame Agreement
   
18 Applicable Law and Jurisdiction
20
   
19 Execution
20
   


 

 
Frame Agreement
Supplier
 
Page: 4
 
1 Introduction
 
¨
Whereas the Parties have agreed to engage in a clear and effective business relationship;
 
¨
Whereas the Parties wish to have predefined terms and conditions, proceedings and ways of interacting in order to simplify contract handling by referencing to this Frame Agreement;
 
¨
Whereas Supplier intends to sell, market and distribute Mobile Handsets and its Accessories;
 
¨
Whereas [*] is highly interested in selling, marketing and distributing Mobile Handsets and its Accessories from Supplier;
 
the Parties agree as follows:
 

 

 
Frame Agreement
Supplier
 
Page: 5
 
2 Definitions

Affiliate
 
An economic/juridical entity that is controlled by more than 50% of voting power by a Party, an economic/juridical entity that controls a Party by more than 50% of the voting power or an economic/juridical entity that is controlled by more than 50% of the voting power by the same economic/juridical entity that controls a Party;
     
Annex
 
Document attached to this Frame Agreement;
     
Accessories
 
All equipment, that supports the use of a Handset and/or enlarges the possibilities in using it according to Suppliers’ Accessries List;
     
[*]
 
[*];
     
Benchmarking
 
Comparison with other companies of the same market on measurable, specific and applicable indications of a defined technical or commercial performance;
     
Contract
 
Any binding set of documents which refers to a commercial agreement entered into between the parties such as the Commercial Agreement concerning the purchase of commercially traded Products, the Commercial Agreement concerning the purchase of UMTS Products based on 3 GPP or alike;
     
Customised
 
Any function of/or a Deliverable that is developed, designed and made for Operator only;
     
Date of Delivery
 
Latest date of a day when Deliverables are to be or have been delivered;
     
Date
 
Day, month and year, where business is conducted. For deadlines shall apply in any case the date for a day. For a date on which no business is conducted, the deadline of the last day of business shall be applied;
     
Deliverable
 
Any Hardware, Software, Service(s), Maintenance including all related Documentation and/or combination thereof;
     
Delivery
 
Actual supply (Delivery) to the agreed address, always in physical form either document, tape, disk or equipment;
     
Distributor
 
Economic entity with the contractually stipulated purpose to distribute the Products for Operator
     
Documentation
 
Information concerning a Product or Deliverable with the purpose to explain, to specify, to document, to operate and to train it. It does not include internal design documents for standard Deliveries;
     
End-Users
 
Customers using UMTS/GSM/GPRS Infrastructure with Handsets;
     
Epidemic Failure
 
Is a failure, which appears above-average frequently by the same type of Handset. Above-average frequently means, that more than [*] percent or [*] units, whichever is [*] of the purchased volume of this Handset type (sold to end-user) is affected of this same failure during the period of four consecutive weeks.
 


 
Frame Agreement
Supplier
 
Page: 6
 
Forecast
 
The rolling planning part of the ordering procedure from the purchasing unit of Operator to Supplier;
     
Frame Agreement
 
The entire and signed agreement between Supplier and [*] related to the Delivery of Handsets represented by this Contract with all attached contractual documents;
     
GPRS
 
General Packet Radio Service enhanced mobile communication platform in the evolution to third generation;
     
GSM
 
Global System for Mobile Telecommunication, the second generation of mobile communication;
     
Hard Milestones
 
Exact deadline for performance with a specific reference to clause 13.1 of this Frame Agreement;
     
Intellectual Property
 
Shall mean all intellectual property rights and proprietary rights including but not limited to any copyright, patent, registered industrial designs, trade marks, service marks, source codes, specifications, any logo(s) or any rights subsisting everywhere or any application for any of the foregoing and any modifications, improvements, developments or enhancements thereto;
     
Maintenance
 
Improvements performed on Deliverables to ensure their optimal function;
     
Milestone
 
A date specified as such in the time schedule by which Deliveries and/or activities indicated in the time schedule shall start at the latest and/or an event when Delivery of described results will take place. Milestones may be detailed in "Delivery Milestones" (a day on which a product is to be delivered by one or the other party) and "start milestones" (a day on which an activity must have begun);
     
Operator
 
[*] and all of its Affiliates;
     
Order Acceptance
 
Written confirmation to accept an Order;
     
Order
 
Receipt of a duly signed document from Operator to Supplier, confirming acceptance of a quotation in full or in part for a Deliverable, stating quantities, price, type of product, and requested delivery date;
     
Party
 
[*] or Supplier;
     
Parts
 
A basic Part of a system or sub-system, which cannot be usefully subdivided;
     
Pricelist
 
Information about list prices for Operator furnished and maintained by Supplier;
     
Product, Product range
 
Handsets and Accessories;
     
Quotation
 
Duly signed offer with itemised specifications for a Product/Deliverable and services from Supplier to Operator;
     
Soft Milestones
 
Due dates and deadlines without a specific reference to clause 14.1 of this Frame Agreement;
     
Specification
 
Full description of the functionality, the means and the purpose of a Deliverable;
 


 
Frame Agreement
Supplier
 
Page: 7
 
Standard
 
Specification set by the widespread use in a market (de facto) or by an accepted body (de iure);
     
Handset (2G)
 
(also Mobile Handset):
     
   
An End-User equipment according to 2GSM specifications and, where applicable, 2+GSM specifications, that allows voice and/or data communication over GSM/GPRS networks and all equipment, which is necessary for a normal and continuous use of the Handset such as battery charger, external software (e.g. CD-ROM) and data-cable (if applicable). This term includes devices such as voice centric phones, smartphones, communicators, cardphones, PC-cards, GSM-modules for specific applications. If there is a built-in mobile communication module or a jacket for GSM then organisers, PDAs, Pocket PCs, Mininotebooks, Web- or Screenpads are considered as Handsets as well. This list of devices is not exhaustive;
     
Handset (3G)
 
(also Mobile Handset):
     
   
An End-User equipment according to 3GPP, that allows voice or data communication over 3G and GSM/GPRS networks and all equipment, which is necessary for a normal and continuous use of the Handset such as battery charger. This term includes devices such as voice centric phones, smartphones, communicators, cardphones, PC-cards, 3G modules for specific applications. If there is a built in mobile communication module for UMTS then organisers, PDAs, Pocket PCs, Mini-notebooks, Web- or Screenpads are considered as Handsets as well. This list of devices is not exhaustive;
     
Territory
 
Contractually agreed geographical scope for reselling of Product delivered under the Frame Agreement and the Commercial Agreements;
     
UMTS (3G)
 
Universal Mobile Telecommunications Systems, the third generation of mobile communication;
     
UMTS-Product(s)
 
Products related to the UMTS Project;
     
Working Days
 
Mondays to Fridays, with the exception of official public holidays in the country of the Operator and according to the Operator's working time;
 

 

 
Frame Agreement
Supplier
 
Page: 8
 
3 Subject of the Frame Agreement
 
This Frame Agreement states the terms and conditions applicable to all aspects in connection to the Delivery of Mobile Handsets and its Accessories to [*] for reselling.
 
4 Parts and Application of the Frame Agreement
 
The following documents form integral parts of the Frame Agreement in the order they are listed:
 
 
i.
This Frame Agreement document itself
 
 
ii.
Global Annexes
 
Global Annex 1 "Scheme of Contractual Structure"
 
Global Annex 2 "Shipping instructions for Suppliers of [*]"
 
Global Annex 3 “Process of Product Change Management”
 
 
iii.
Commercial Agreements
 
Commercial Agreements shall be concluded under the provisions of the Frame Agreement. They shall cover all economic terms and conditions for a period of [*]. They shall be supplementary to the Frame Agreement and consist of the “Commercial Agreement” itself and its Local Annexes e.g.:
 
 
-
Commercial Agreements concerning the purchase of commercially traded Products & Local Annexes Commercial Agreements for UMTS Products based on 3GPP (Test & Trial) & Local Annexes
 
Both Parties confirm, that they are in possession of the above-mentioned documents of the Frame Agreement. Supplier understands and accepts the Contractual Structure as stated in the Global Annex 1 “Scheme of Contractual Structure”.
 
The above-mentioned list of documents of the Frame Agreement is not exhaustive as new documents (Commercial Agreement, Annexes) may be added from time to time upon the written agreement of the Parties.
 
In case of contradictions between the Frame Agreement document and the Global Annexes they shall prevail in the order listed above.
 
In case of contradictions between the Frame Agreement and the Commercial Agreement the Frame Agreement shall prevail unless the Commercial Agreement states explicitly a wilful deviation of the Parties from a specified clause of the Frame Agreement.
 
The general terms and conditions of Supplier and [*] are waived unless attached to this Agreement.
 

 

 
Frame Agreement
Supplier
 
Page: 9
 
5 Delimitation
 
5.1
Territory
 
The whole territory of [*] shall be the Territory for reselling of Product delivered under the Frame Agreement and the Commercial Agreements.
 
5.2
Independent Trader
 
[*] shall be an independent trader (reseller) of the Handsets and Accessories from Supplier. [*] buys and sells the Products in its own name and for its own account.
 
5.3
No Representation
 
This Frame Agreement does not authorise either Party to engage in transactions in the name of the other.
 
6 Deliverables of Supplier
 
6.1
Products and Accessories
 
The range of Deliverables for this Frame Agreement is defined as follows:

¨ The whole and actual Mobile Handset Product range of Supplier.
 
 
¨
Any new and/or additional Product(s) and/or new versions of Products and any related Accessories therefore.
 
6.2
Software
 
Releases and updates of software associated with the operating system shall be delivered free of charge over the lifetime of the Handset. Supplier shall support [*] in an appropriate way.
 
Releases and updates of software used with the Handset type shall be delivered free of charge during the warranty period, provided however, that the software has no new or additional functionalities.
 
Major software upgrades, which enhances Product functionalities will be chargeable at an agreed price.
 
6.3
Packages
 
Product packaging will be carried out by Supplier and shall basically not be modified by [*]. If required by certain circumstances [*] shall be authorised to modify the Packages with the written consent of Supplier, which Supplier shall not unreasonably withhold. Modify means to add important information in any form for the End-user.
 
The cost of production of the packages shall be included in the prices of Handsets.
 
Bundles shall be discussed and agreed case by case with Supplier and the respective unit of [*] with regard to co-branding, co-marketing and the determination of the components.
 


 
Frame Agreement
Supplier
 
Page: 10
 
6.4
Type Approval
 
Supplier is responsible to [*] for ensuring that its Products meet the relevant [*] legal regulations and EU conformity requirements. The Handset has to be certified under the GCF (Global Certification Forum) scheme. [*] will inform Supplier on any Swiss legal regulation it is aware of.
 
The CE label must be added to the Products in a reasonably permanent and clearly legible way. The Supplier shall undertake - at its own cost - SAR measurements and shall appropriately publish the results as required by applicable law or regulation.
 
If any of these obligations regarding type approval are not met and [*] contacts [*], [*] shall notify Supplier without delay. Supplier shall handle the issue directly with [*] or any other competent authority at Supplier's own cost and risk. Supplier shall hold [*] with regard to such type approval harmless of all costs and damages awarded by a competent authority against [*] and shall give all the necessary support for a solution.
 
6.5
Pre-Configuration of Handsets
 
The pre-configuration of Handsets is a basic necessity for [*]’s sales business. Details concerning the pre-configuration are fixed in the respective Commercial Agreement.
 
6.6
Testing of the Products
 
Handsets delivered by Supplier, according to the HTS (Handset Term Sheet) as applicable shall be subjected to tests in accordance with the international standards and the specific requirements of the [*] network. If the delivered Handsets fail these tests [*] shall have the right to return them to Supplier. Returned Handsets shall be counted as not delivered.
 
Any major technical deviations from international standards can be subject to fail the tests performed by [*].
 
The failure of [*] to identify faults of the Deliverables during the tests shall not relieve Supplier from correcting such faults once they have been found at no additional cost for [*] according to clause 14.1 Warranty.
 
[*] shall either (1) approve the successfully passed tests, or (2) approve the test with reservation listing as detailed as possible the tests which could not be done due to technology limitations or (3) shall notify Supplier that the tests were not passed. Such approvals and notices shall be made in writing. Supplier may deliver a certain type of Handset only after having received an approval (with or without reservation). Once such approval is given Supplier is authorised to ship the approved products.
 
Supplier states hereinafter the standards (standards of ISO etc.) it applies for testing its own Products in the area of production and Delivery:
 
- ISO 9001 certified
 
- ISO 14001certified
 
6.7
Repair & Repair Services Management
 
Supplier shall provide a clear, efficient and economical repair cycle to handle warranty cases, maintenance and to repair defective Products in a reasonable timeframe as well as to deliver spare parts if needed.
 


 
Frame Agreement
Supplier
 
Page: 11
 
All details concerning Repair & Repair Services Management are agreed between Parties and are fixed in the Contract concerning After Sales Services.
 
6.8
Samples, Dummies and Accessories
 
Supplier undertakes to deliver Samples, Dummies and new Accessories as requested by [*] and mutually agreed in the respective Commercial Agreement.
 
6.9
Documentation
 
Supplier shall provide complete Documentation of the Products including user instructions and information concerning operation in a format, which can be reproduced by [*]. On [*]’s request Supplier shall supply additional documentation against special remuneration.
 
[*] may copy, use and distribute the user instructions for the purposes in accordance with this Frame Agreement. No other license to intellectual property of Supplier is granted to [*]. Supplier reserveseany and all rights not expressly granted to [*] hereunder.
 
Documentation enclosed with the Product shall be in German/French/Italian and in English or otherwise agreed.
 
6.10
The copyrights, patents and any trademarks related to Products, manuals, packages and other Documentation shall remain with Supplier. Training
 
Supplier shall provide training for [*]. The scope of this training shall be specified more detailed in the Commercial Agreement or with the initial order. If [*] staff can train itself sufficiently based on the Documentation, then the Documentation and End-Users instructions are considered as sufficient.
 
7 Scheduling, Quantity Structure & Ordering Procedures
 
7.1
[*] and Ordering Procedures
 
The objectives and predictions of the quantity structure or yearly sold amount of Handsets is defined and agreed with Supplier in the respective Commercial Agreement.
 
[*]
 
The Orders will be submitted with [*]’s Order form.
 
The individual Orders shall be issued in writing exclusively by the sole [*] unit entitled to purchase:
 
[*]
 
[*]
 
[*]
 
Supplier shall refer all other organisational units of [*] to the entitled purchasing unit of [*].
 
Supplier shall confirm Orders and Delivery deadlines within [*] starting with the day of reception of the official Order from [*]. No order shall be deemed accepted without Supplier’s written confirmation. The written Confirmation shall become binding upon the date of the confirmation.
 


 
Frame Agreement
Supplier
 
Page: 12
 
7.2
Information Flow
 
7.2.1
Product Road Map of Supplier
 
Supplier shall proactively inform [*] regarding existing and new products (e.g. Handsets and accessories) and marketing and sales activities of the Supplier on the Territory. .
 
7.2.2
Duty to inform
 
Supplier shall promptly provide information to [*] regarding relevant problems observed world-wide in conjunction with the use of its products in the market which the Suppliers believes may have material impact in the Territory, as well as the knowledge Supplier has obtained about possible causes and workaround.
 
7.2.3
Information Exchange
 
For a better strategic planning and coordination the Parties agree to participate in meetings upon invitation of [*]. The goal of such meetings is on the one hand to give Supplier some information about the stage of affairs, sales performance, running projects including Products of Supplier and to present projections and trends of purchasing volumes in the future. On the other hand Supplier has the possibility to present new Products, which will be launched in the near future and to give an overview over the strategic orientation of Supplier’s company in the telecommunication market and over Supplier’s Product range (news and trends).
 
8 Changes to Products
 
The contracting Parties may apply for changes to the standard Products in writing at any time. Should SCM require a change to be made, Supplier shall inform [*] within [*] whether or not the change is feasible and what effect the change will have on the Product to be delivered as well as on payments and deadlines. If necessary, Supplier shall submit proposals for alternatives which could produce better commercial or operational results. SCM shall decide by the same deadline whether or not the change is to be carried out, if Supplier deems it feasible. If Supplier requests a change, SCM shall accept or reject the request within the same deadline. SCM shall not unreasonably deny cost reduction proposals from Supplier.
 
Any changes must be set down in writing in the form of a signed addendum to the contract prior to execution. Any adjustment to payments shall be based on the original cost base. The Parties shall apply the process as set out in Global Annex 3 “Process of Product Change Management”
 
Unless otherwise arranged, delivery of Products shall be continued and will not be deemed to be restricted by the above.
 


 
Frame Agreement
Supplier
 
Page: 13
 
9 Prices and Terms of Payments
 
9.1
Pricelist
 
Prices shall accord basically with the “[*]” (if existing) or “[*]” from Supplier as stated in the respective annexes of the Commercial Agreements.
 
In the event of price adjustments (lower prices for current Products) or new prices for new Products, [*] shall be contacted [*] and a new Pricelist shall be issued and agreed between Parties.
 
[*]
 
9.2
Price Settings
 
[*] may freely set its resale prices for all Deliverables.
 
9.3
Remuneration
 
The remuneration shall cover all goods and services required for the due fulfilment of the Frame Agreement. In particular, the remuneration shall include Documentation, packaging, transport, insurance and unloading costs, and configuration costs, including manual configuration for the first commercial volumes. Any other costs, fiscal or other public duties shall be agreed in the Commercial Agreement.
 
9.4
Assignment and pledging of receivables
 
Receivables due to Supplier may not be assigned or pledged to any third parties, which is not an Affiliate of the Supplier without [*]’s written permission.
 
9.5
[*]
 
[*] 
 
9.6
[*]
 
[*]
 
10 Benchmarking
 
Information on benchmarking is considered confidential information.
 
10.1
[*]
 
[*]
 
10.2
[*]
 
[*] 
 


 
Frame Agreement
Supplier
 
Page: 14
 
11 Promotion Activities
 
11.1
Marketing, Advertising and Sales Promotion
 
As an independent trader [*] promotes the Products of Supplier actively at its own risk and for its own account, whereby the regulations of article 15 (Intangibles) shall apply.
 
[*] is not obliged to disclose its strategic promotion activity, marketing, advertising or sales promotion plans to Supplier.
 
A cooperation shall be aimed at single projects and needs always the agreement of both Parties. [*] Projects may be agreed with [*] (Marketing Department) or with single trade/sales channels of [*]. Supplier shall use its reasonable efforts to inform [*] or the respective trade/sales channels about possible and potential projects and activities.
 
If Supplier plans a national promotion campaign in the Territory to launch a new Product, Supplier shall inform [*] about these promotion activities and the conditions for an [*].
 
11.2
Public Relations
 
Neither Party will advertise or publish any information related to the Frame Agreement without the prior written approval of the other Party.
 
11.3
Investors Relations
 
Notwithstanding anything else, Supplier may disclose information related to this agreement and the sale of Products to [*] with existing and potential investors of Supplier.
 
12 Distributor
 
[*] is entitled to distribute Supplier’s Products via a contractually bound Distributor where such contract includes substantially similar terms of this agreement with regard to confidentiality and IPR’s. Therefore, subject to the terms of this agreement with regard to confidentiality and IPR’s, [*] is qualified to support the designated Distributor with the necessary support, information and data without infringing any confidentiality obligation or intellectual property right under this Frame Agreement. Especially the Distributor shall have the right to inspect the shipments in the name of [*] and to lead the inventory with all appropriate and necessary means.
 
13 Import Details
 
Supplier shall procure all necessary approvals.
 
All import details have to be settled according to [*]’s procedure as defined in the respective Commercial Agreement.
 
14 Delay of Delivery and Shipping
 
14.1
Hard Milestones
 
If the Parties have, in the written definite order by [*], confirmed in writing by Supplier, agreed upon Hard Milestones (exact deadline for performance with a specific reference to this clause), the Party which does not meet the deadline so fixed shall be in default [*] upon the expiration of such deadline, except to the extent such delay is materially caused by the other party in which case such milestone will be extended accordingly. Unless [*] notifies Supplier to the contrary, Supplier shall still be under obligation to supply the Products after the Delivery date has expired.
 


 
Frame Agreement
Supplier
 
Page: 15
 
If Supplier is in default it shall be liable to pay a Contract penalty, unless to the extent it can prove that no fault is attributable to it. This penalty shall be [*] of the [*] with a maximum of [*], settlement as mutually agreed. The Contract penalty shall be payable even if the items are accepted by [*] without reservation. Paying the Contract penalty shall not release Supplier from its other contractual obligations.
 
However, the penalty shall count towards any compensation payable.
 
14.2
Soft Milestones
 
If the Parties have agreed upon Soft Milestones (all due dates and deadlines, which are not Hard Milestones), a Party shall only be in default after being reminded thereof and after expiration of a [*] extension to be granted by the other Party, except to the extent such delay is materially caused by the other party in which case such milestone will be extended accordingly. Unless [*] notifies Supplier to the contrary, Supplier shall still be under obligation to supply the Products after the Delivery date has expired.
 
If Supplier is in default it shall be liable to pay a Contract penalty, unless to the extent it can prove that no fault is attributable to it. This penalty shall be [*] of the [*], with a maximum of [*], settlement as mutually agreed. The Contract penalty shall be payable even if the items are accepted by [*] without reservation. Paying the Contract penalty shall not release Supplier from its other contractual obligations. However, the penalty shall be the only remedy for a delay. Other compensation as a result of the delay are excluded.
 
14.3
Forecast Process
 
Supplier shall be in Delay, if it can not supply the volumes definitely ordered by [*] and confirmed in writing by Supplier.
 
15 Warranty & Liability
 
15.1
Warranty
 
Supplier warrants that the Performance provided complies with the qualities agreed upon and any other qualities that are customary in the mobile handset industry in Europe and which [*] from an objective point of view may assume in good faith.
 
The warranty period shall be [*] for Device(s) and [*] for Accessories from [*] or [*] for Device(s) and [*] for Accessories from [*], which ever expires [*].
 
Supplier shall provide the service (repair or replacement of the same or a comparable Device or Accessories) for hardware and software for at least [*] from [*].
 
Claims based on a warranty shall be exclusively handled pursuant to the "Contract concerning After sales Services & Service Centre Management". Besides the warranty claims agreed upon in the "Contract concerning After sales Services & Service Centre Management"" and the Liability agreed upon in section 15.4 further warranty and/or liability claims are expressly excluded.
 
Where defects are fraudulently concealed, the corresponding rights of [*] shall only be time barred after [*] from [*].
 


 
Frame Agreement
Supplier
 
Page: 16
 
The warranty periods shall be extended for the period consumed by [*].
 
The warranty period on repaired Products shall be the warranty period as stated in the Contract concerning After Sales Services, whichever is longer.
 
15.2
Interoperability between Network and Handsets
 
If a Handset is approved by [*] with reservations (see clause 6.6) and the Handset does not work in [*]'s network system environment due to a failure at the fault of Supplier which was not detected by [*] because the respective tests could not be done due to technology limitations, the following regulation shall apply in the following order:
 
 
1.
Supplier shall give all the needed support at no additional costs to get a solution;
 
and if in the opinion of Supplier no solution can be found in an appropriate time:
 
 
2.
[*] may revoke made and undelivered Orders for the particular Product type without any further obligations and liabilities;
 
 
3.
[*] may send back unsold Products of the particular Product type and claim the paid price of the product and the costs of shipment;
 
15.3
Epidemic Failure
 
If an Epidemic Failure should arise, the following regulations shall apply:
 
 
1.
Supplier commits to perform all the needed support to correct the failure
 
and if in the opinion of Supplier no solution can be found in an appropriate time:
 
 
2.
[*] may revoke already made and undelivered Orders without any further obligations and liabilities;
 
 
3.
[*] may send back unsold Products at Supplier’s expense;
 
 
4.
Supplier shall be responsible for all costs directly arising from the Epidemic Failure, including the cost to correct the failure, replace the defective Handsets with new Handsets and shipping costs.
 


 
Frame Agreement
Supplier
 
Page: 17
 
15.4
Liability
 
Liability in case of a defect of a Product
 
If any damage arises as a result of a defect, Supplier shall pay compensation except to the extent it proves that no fault is attributable to it. Supplier shall be liable for any fault, i.e. intent and all degrees of negligence. Liability shall not exceed [*]. Liability for personal injury shall be [*]. Liability for damage to property shall be [*]. Liability for purely pecuniary damage shall be [*].
 
Liability for other breaches of the Frame Agreement
 
Each Party shall be liable for other breaches of the Frame Agreement and the Commercial Agreements (e.g. breach of confidentiality, violation of the obligation to inform the other Party, violation of first call exclusivity, violation of general obligations of loyalty and due diligence), except to the extent the Party proves that no fault is attributable to it. The Parties shall be liable for any fault, i.e. intent and all degrees of negligence. Liability shall not exceed the amount of damages, which have actually arisen. Liability shall be [*]. The compensation for damages caused by a violation of intellectual property rights and breach of first call exclusivity shall [*].
 
Liability for Default
 
Each Party shall be liable for any damages arising from failure to meet deadlines or due dates (default), except to the extent it proves that no fault is attributable to it. The Parties shall be liable for any fault, i.e. intent and all degrees of negligence. Liability shall not exceed the amount of damages, which have actually arisen. The liability for default shall be [*].
 
Each Party shall not be liable for loss of goodwill and loss of anticipated savings.
 
No further liability: Any liability other than as provided in this Section 15.4 shall be excluded.
 
15.5
Force Majeure
 
Either Party shall be excused from the performance or punctual performance of any of its obligations under this Frame Agreement in case the performance thereof is prevented or delayed by industrial disputes or any cause beyond the affected Party’s reasonable control which, without in any way limiting the generality of the foregoing, shall include acts of God, riots, wars, accidents, embargos or requisitions (acts of government), or delays in the performance of its subcontractors only if caused by any such circumstances as referred to in this Clause 14.5 Force Majeure. Such obligations shall be extended for a reasonable period.
 
In case of Force Majeure, the affected Party shall promptly notify the other Party in writing and furnish all relevant information thereto.
 


 
Frame Agreement
Supplier
 
Page: 18
 
16 Intangibles
 
16.1
Software
 
The software in the Product(s) may only be used as an integrated part of the Products in selling, marketing and distributing the Products and only in accordance with and for the purpose of this Agreement. [*] is not entitled to distribute, sublicense, copy or otherwise use the software as a standalone product or in any way except as expressly permitted by Supplier in writing.
 
Supplier or any third party, as applicable, shall retain the intellectual property rights for the software. SUPPLIER reserves any and all rights not expressly granted to [*] hereunder.
 
Where third party rights are involved, Supplier represents that it owns the necessary rights to enable [*] to market and sell the Products
 
[*] shall be granted all rights necessary for the sale and distribution of the software with the Product (under this agreement), including the right of sublicensing to the End User as applicable.In addition to the restrictions set forth above, [*] shall not be entitled to, in particular, copy, reproduce, modify, reverse engineer, disassemble, decompile, otherwise attempt to derive source codes from the object of the software nor to damage any software or make such software available to third parties.
 
16.2
Intellectual Property Rights
 
Supplier or any third party, as applicable, shall retain the intellectual property rights for the software. Supplier reserves any and all rights not expressly granted to [*] hereunder.
 
Supplier shall contest at its own cost and risk any third party claims arising from infringements of intellectual property rights and shall hold [*] harmless of all costs and damages awarded against either or both of them. To qualify for such defense and payment of damages, [*] must: (i) give Supplier prompt written notice of such claim; and (ii) allow Supplier to control, and cooperate with IXI in, the defense, settlement, and all related negotiations.
 
Supplier will not be obligated to defend nor shall it be liable for any costs and damages hereunder:
 
 
a)
if the infringement arises out of modifications of the Products (including software), if made - without prior written consent of Supplier - by [*] or any third party other than Supplier (other than a subcontractor of Supplier), or
 
 
b)
if the infringement arises out of modifications of the Products (including software) if made by Supplier pursuant to the directions of [*], except for cases where, and only to the extent, the infringement concerns intellectual property rights protected by license or other contracts between Supplier and such 3rd party claiming infringement or
 
 
c)
if the infringement arises out of modifications of the products including software made by Supplier in order to comply with [*]'s specifications, except for cases where, and only to the extent, the infringement concerns intellectual property rights protected by license or other contracts between Supplier and such 3rd party claiming infringement, or
 


 
Frame Agreement
Supplier
 
Page: 19
 
 
d)
if the infringement arises out of modifications or a combination with or an addition to software or hardware developed or supplied by [*] or with the consent of [*] by a third party (other than a subcontractor of Supplier), or,
 
 
e)
if the infringement arises out of the manufacturing of Products pursuant to [*]’s specifications and/or requirements, except for cases where, and only to the extent, the infringement concerns intellectual property rights protected by license or other contracts between Supplier and such 3rd party claiming infringement, or
 
 
f)
if [*] does not comply with the terms of this agreement regarding protection of intellectual property rights.
 
If the Product is likely to, or does, become the subject of a claim of infringement, Supplier will at its option and expense either procure for [*] the right to continue selling the Product or modify the Product to make it non-infringing or replace it with substantially similar non-infringing Product, which will come under this same Agreement. Supplier shall have no liability, and its indemnification obligations hereunder shall cease, if [*] does not replace the infringing Product so modified or replaced by Supplier as per Supplier’s instructions. Supplier will use commercially reasonable efforts to effectuate one of these options, however, if none of the foregoing alternatives is available to Supplier, then Supplier will refund the full purchase price paid to Supplier for those infringing Products returned to Supplier and [*] may terminate this Agreement at its sole discretion.

Section 15.4 and the foregoing provisions state the entire liability of Supplier with respect to infringement of any intellectual property rights by the products or documentation or any parts thereof and is in lieu of all warranties or conditions, express or implied.
 
[*] agrees to defend, indemnify and hold Supplier harmless from and against any and all claims and damages that Supplier may at any time suffer, or incur, or become subject to as a result of or arising from acts of [*], its employees, distributors or agents except for such acts undertaken due to instructions of Supplier. To qualify for such defence and payment of damages, Supplier must: (i) give [*] prompt written notice of such claim; and (ii) allow [*] to control, and cooperate with [*] in, the defence, settlement, and all related negotiations. [*] will not be obligated to defend nor shall it be liable for any costs and damages hereunder if these conditions are not fulfilled. Section 15.4 and the foregoing provision state the entire liability of [*] with respect to infringement of any intellectual property rights by [*] and is in lieu of all warranties or conditions, express or implied.
 
16.3
Trademark and Marking
 
[*] may use the trademark for the Products of Supplier only in connection with (re-) selling and advertising purposes in the Territory. [*] complies with the fact, that each use of the trademark shall serve the benefit of Supplier. If the trademark of Supplier is used, e.g. for copies or for illustration on packages, for advertising material or for other media, [*] shall apply the terms regulating the rights of the use of the trademark, actually provided by Supplier regarding the extent, design, positioning, colouring and other prescriptions of appearance of the trademark. Furthermore every additional use of the trademark of Supplier needs the prior written approval of Supplier.
 
Supplier is not authorised to use the trademarks and marking of [*] in any case without the written consent of [*] such consent not to be unreasonably withheld.
 


 
Frame Agreement
Supplier
 
Page: 20
 
17 Confidentiality
 
[*] and Supplier have entered into that certain Mutual Nondisclosure Agreement dated [*] between [*] and Supplier, (the “Nondisclosure Agreement”) incorporated herein by this reference. Supplier and [*] hereby ratify and confirm their continuing duties, rights and remedies under the Nondisclosure Agreement which shall continue through the term of this Frame Agreement.
 
18 Frame Agreement Specifications
 
18.1
Terms and Termination of the Frame Agreement
 
This Frame Agreement shall come into effect when signed by both Parties and shall be valid as of the time of conclusion of the Frame Agreement without a time specified of limitation and termination. Each Party is authorised to terminate as a whole this Frame Agreement with all the Commercial Agreements together by the end of [*] by giving a [*] notice in writing to the other Party. Any provisions of the Frame Agreement and the Commercial Agreements that impose continuing obligations on the Parties shall survive the termination.
 
18.2
Amendments to the Frame Agreement
 
Supplements and amendments to this Frame Agreement, its elements and the Commercial Agreements shall only be valid, if agreed to in writing by both Parties. This also shall apply for the waiver of this provision.
 
18.3
Severability Clause
 
If any provision in the Frame Agreement or the Commercial Agreements is incomplete or legally invalid or not executable for legal reasons, the other provisions shall remain in full force and effect. In such cases the Parties shall agree to replace any void or invalid provisions by legally valid provisions, which are as equivalent as possible to the original provisions in terms of economy.
 
18.4
Assignment of this Frame Agreement
 
Either Party consents to the assignment of this Frame agreement by the other Party to a third party upon a merger, acquisition, purchase of stock, sale of substantially all assets or similar change in control transaction of other Party.
 
19 Applicable Law and Jurisdiction
 
This Frame Agreement and the Commercial Agreements are governed by the internal substantive laws of [*] to the exclusion of the Vienna Convention on the International Sale of Goods and any conflict of laws principles.
 
The place of jurisdiction shall be [*].
 


 
Frame Agreement
Supplier
 
Page: 21

20 Execution
 
This Frame Agreement document shall be executed in two copies. Each Party shall receive one signed copy.
 
Signatures of the Parties
 
For Supplier:
     
/s/
   
Signature and company stamp (Please write the name of the person signing in CAPITALS)
   
   
Place and date:
[*]
 
For [*]:
     
[*] 
 
[*] 
[*]
 
[*]
       
     
[*]
Place and date: [*]  
[*]