Services Agreement among Inspire Insurance Solutions, Inc., Inspire Claims Management, Inc., and Clarendon National Insurance Company and Harbor Specialty Insurance Company (August 22, 2002)
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This agreement is between Inspire Insurance Solutions, Inc. and Inspire Claims Management, Inc. (together, "Inspire") and Clarendon National Insurance Company and Harbor Specialty Insurance Company (together, "Clarendon"). Inspire agrees to administer insurance policies written by Clarendon, ensuring compliance with industry standards and regulatory requirements. Inspire must maintain specific insurance coverage and may need to obtain a surety bond if classified as a managing general agent in New Jersey. Clarendon retains final authority over policy matters, and both parties must keep necessary licenses and approvals current.
EX-10.13 16 ex10-13.txt Exhibit 10.13 SERVICES AGREEMENT (hereinafter called the "Agreement") among INSPIRE INSURANCE SOLUTIONS, INC., a Texas corporation ("IIS") INSPIRE CLAIMS MANAGEMENT, INC., A Delaware corporation ("ICM") (IIS and ICM are collectively referred to hereinafter as "Inspire") and CLARENDON NATIONAL INSURANCE COMPANY, a New Jersey corporation ("CN") HARBOR SPECIALTY INSURANCE COMPANY, a New Jersey corporation ("HS") (CN and HS are collectively referred to hereinafter as "Clarendon") made as of the 22 day of August, 2002. RECITALS A. Clarendon is an insurer writing and administering its business through independent general agents and claims administrators. B. Clarendon has entered into or may enter into general agency agreements and/or claims administration agreements (collectively the "Agency Agreements") with Arrowhead General Insurance Agency, Inc. ("AGIA"), Arrow Claims Management, Inc. ("ACM"), Blanch Wholesale Insurance Services, Inc. ("BWI"), Blanch Insurance Services, Inc. ("BIS"), Tower Hill Insurance Services, Inc. and/or its subsidiaries ("Tower"), and Millers American Group, Inc. and/or its subsidiaries "MAG") (AGIA, ACM, BWI, BIS, Tower and MAG shall hereinafter be collectively called "Agents"), which agreements provide for, among other things, the Agents performing certain administrative services for, and on behalf of, Clarendon. C. Inspire provides or will provide services, directly or indirectly, to the Agents pursuant to separate service agreements ("Inspire Services Agreements") between Inspire and the Agents, which services include the administration of policies written by Clarendon, which policies are administered under the Agency Agreements, and which administrative services have been subcontracted by the Agents to Inspire. D. Inspire is willing to agree to the terms and conditions set forth in this Agreement in order to (i) secure Clarendon's consent to the Agents' subcontracting to Inspire of the administration of insurance policies written by Clarendon, (ii) satisfy regulatory requirements, (and the parties hereto acknowledge that as of the date hereof no notice of any 1 such regulatory violation is known to have been received by the parties) and (iii) promote and extend the relationship between Clarendon and Inspire. E. The Agents have consented to the terms hereof. IN CONSIDERATION OF THE MUTUAL PROMISES EXCHANGED, the parties agree as follows: ARTICLE 1 ADMINISTRATION 1.1 Policies Included. This Agreement shall include and cover all insurance policies written by Clarendon and administered by Inspire (hereinafter the "Policies"). The Policies may include insurance policies written by Clarendon and which are not administered by or associated with the Agents or the Agency Agreements. This Agreement, the Inspire Services Agreements, the Agency Agreements and any agreements to which Inspire is a party and which agreements concern Policies written by Clarendon, shall hereinafter be collectively called the "Policy Agreements." All definitions in this Agreement shall be equally applicable in the singular and plural forms. 1.2 Relationships with Agents and the Agent's Agreements with Clarendon. By this Agreement, Inspire is undertaking certain obligations to Clarendon that may exceed or vary from its obligations to Clarendon's Agents under Inspire's written agreements with such Agents. Such undertakings may also conflict with the written and any and all oral agreements between Clarendon and such Agents. To protect Inspire from multiple or conflicting claims from Clarendon or its agents, the parties agree that in the event Inspire performs its obligations to Clarendon and Clarendon accepts such performance as satisfactory, then said performance shall constitute full and complete performance of any such obligation under any applicable agreement between Inspire and the Agent. No informal or formal agreement between Clarendon and the Agent shall be deemed sufficient to impose any obligation on Inspire in excess of any performance accepted by Clarendon. By consenting to this Agreement, each such Agent agrees to be bound by Clarendon's acceptance of Inspire's performance. This Agreement shall not be effective and binding upon Inspire with respect to the Policies under the supervision of any one of the Agents until Clarendon has received a consent from that Agent in form attached hereto as Exhibit A. 1.3 Standards. Inspire is responsible for ensuring that Policies are administered according to customary and usual customer service and policy administration standards. Inspire shall promptly respond to inquiries, correspondence and communications, whether written, telephone or electronic. Endorsements and all matters affecting the issuance and maintenance of Policies shall be performed in a timely and competent manner, and in compliance with usual insurance industry regulatory and professional standards. Inspire shall ensure that it has sufficient staffing and systems to perform all its functions and obligations hereunder, and to assist in servicing the Policies, as required by the Inspire Services Agreement. Inspire acknowledges that Clarendon is at risk under, and has ultimate responsibility for, the Policies; therefore, Inspire agrees that Clarendon has the authority to make the final decision on all matters pertaining to the Policies. Notwithstanding the foregoing acknowledgement of 2 Clarendon's authority respecting the Policies, no changes shall be requested by Clarendon with respect to the handling of said Policies or claims unless such request is reasonable and consistent with industry norms for the servicing of such policies and claims. If a proposed change causes an increase in the cost of servicing the Policies, then that cost will be borne by Clarendon. 1.4 Insurance Coverage to be Maintained by Inspire. (a) Inspire shall maintain an errors and omissions insurance policy issued by an insurance carrier approved by Clarendon, with policy limits of no less than (i) five million dollars ($5,000,000), and with a deductible no greater than two hundred fifty thousand dollars ($250,000). (b) Because the State of New Jersey requires self regulation, if at any time during the term of this Agreement Clarendon makes a determination that Inspire is a "managing general agent" as defined in the New Jersey Managing General Agent's Act, Clarendon shall so notify Inspire ("MGA Notification") and Inspire shall within thirty (30) days thereafter obtain and maintain a surety bond for the protection of Clarendon issued by an insurance carrier admitted to transact fidelity and surety business in the State of New Jersey and approved by Clarendon, in an amount of no less than the greater of (i) one hundred thousand dollars ($100,000) or (ii) ten percent (10%), up to $500,00 of gross direct written premium from business attributable to Clarendon for the previous calendar year, the bond hereunder to be adjusted, if necessary, on or before July 1st of each year. The executed bond, as adjusted, shall be promptly submitted to Clarendon. Inspire shall nevertheless be free to contest any New Jersey statute, ruling or regulation that defines Inspire as such managing general agent. 1.5 Compliance with Law. Clarendon and Inspire shall each maintain all licenses and regulatory approvals necessary to conduct the business to which the Policy Agreements refer. If an MGA Notification is sent to Inspire, Inspire shall as soon as practicable thereafter apply for a license as an insurance producer in the State of New Jersey. Inspire shall be and remain in compliance with, and shall ensure that all agents are in compliance with, the laws and regulations which affect the binders, Policies and other regulated documents issued pursuant to the Policy Agreements. Inspire shall nevertheless retain the right to contest any such determination in good faith. ARTICLE 2 ADMINISTRATION RECORDS, REPORTS AND PROCEDURES 2.1 General. Inspire shall prepare and maintain complete, accurate and orderly books, files, records and accounts of all transactions involving the Policies and transacted pursuant to the Policy Agreements, and will maintain same in accordance with generally accepted insurance and accounting practices. Clarendon's representatives, at Clarendon's expense, shall have the right (but not the obligation) from time to time, during normal business hours, on reasonable notice to Inspire, to inspect, audit, copy and make extracts from Inspire's books, files, records and accounts relating to the Policies and transacted pursuant to the Policy Agreements. Such inspections, audits, copying and extracting shall be conducted in a reasonable manner, shall not 3 unreasonably interfere with the business and operations of Inspire and shall be not be conducted more often than is reasonable under the circumstances. 2.2 Reports and Procedures. All reports and reconciliations to be provided to Clarendon under this Article 2 (whether in hard copy or maintained on computers) shall be forwarded to Clarendon not later than seven (7) business days after the end of each month. The electronic files maintained by Inspire shall be delivered to Clarendon, by floppy disk, compact disk, email etc., a frequently as may be reasonably requested by Clarendon. Inspire shall also, at Clarendon's request furnish Clarendon with updated copies of Inspire's computer data base ("Computer Data") maintained in support of the Policies administered pursuant to the Policy Agreements. The Computer Data shall be in a format (i) acceptable to Clarendon and any entity which requires that Clarendon supply it with the Computer Data, (ii) readable on Clarendon's or such entity's computer system, and (iii) which complies with the file layout specifications set forth on Schedule 1 and Schedule 2, or any subsequent file layout specifications provided to Inspire by Clarendon provided, however,, that (i) Clarendon shall pay the cost of any file layout changes and (ii) Inspire shall not be required to deliver separate reports, reconciliations, electronic files, or Computer Data to the Agents if Inspire has supplied all such reports and reconciliations to Clarendon to Clarendon's satisfaction. Clarendon acknowledges that the reports presently being supplied by Inspire comply with the current file layout specifications. 2.3 Regulatory Inquiries and Complaints. If Inspire or Clarendon receives an inquiry or complaint from any regulatory authority having jurisdiction concerning a violation of insurance law or regulation, or a complaint disputing coverage under any Policy, or any process or litigation document, or threat of litigation, with respect to any Policy matter covered in the Policy Agreements, prompt notice and a true copy shall be given to the other party. This section 2.3 shall not supersede or relieve either Clarendon or Inspire from obligations under other agreements, but shall create additional notification and/or other requirements. In the event Inspire shall have satisfied its obligations with respect to regulatory inquiries and complaints under this Agreement to Clarendon to Clarendon's satisfaction, then Inspire shall be deemed to have complied with any like provision for Clarendon's benefit contained in Inspire's agreements with the Agents. If a response affecting Clarendon is required, Inspire shall, within five (5) business days (or such lesser time period as may be allowed by the applicable regulatory authority or by any process) after the receipt of the inquiry, complaint or other notice, draft a response and submit the draft to Clarendon for its prior approval before submission of the response. 2.4 Confidentiality. Inspire shall maintain the confidentiality of all data supplied to or developed under the Policy Agreements, and shall not disclose such data without the prior written consent of Clarendon, or as otherwise authorized by the provisions of the Policy Agreements. Inspire and Clarendon shall not use the name, service mark, logo, or authorized signatures of the other party, or any of its affiliates, in any advertising or promotional material without the prior written consent of the other party. 2.5 Third Party Beneficiary. Clarendon shall be a third party beneficiary under the Policy Agreements and shall be entitled to enforce Inspire's obligations thereunder. Upon the termination of any Policy Agreement(s), and with respect to the Policies associated with such terminated Policy Agreement(s), sections 4.3(a), 4.3(b), 4.3(c), 4.3(d), and 4.3(e) of this 4 Agreement shall control for all such Policies associated with such terminated Policy Agreement(s), irrespective of whether this Agreement has been terminated. ARTICLE 3 INDEMNITIES 3.1 Inspire's Indemnity. Inspire agrees to indemnify Clarendon, its subsidiaries, successors and assigns, and the shareholders, directors, officers, agents and employees of any of them (collectively "Company Indemnitees"), against and in respect of any and all claims, demands, actions, proceedings, liability, losses, damages (except consequential damages), judgments, costs and expenses, including without limitation, reasonable attorneys' fees, disbursements and court costs, and any loss in excess of Policy limits, as well as extra-contractual obligations, including but not limited to punitive, exemplary, or compensatory damages, suffered made or instituted against or incurred by Clarendon Indemnitees, or any of them, and which arise, directly or indirectly, out of, or result from; (i) bad faith, willful misconduct or gross negligence of Inspire, or its employees or representatives in discharging its obligations to Clarendon or to the insureds under the Policies ("Policyholders"), and/or (ii) any failure by Inspire, or its employees, representatives, independent adjusters or approved subcontractors to perform its obligations under or relating to the Inspire Services Agreement, this Agreement or any other agreements respecting the policies to which Inspire is a party. In the event that Inspire's obligations to Clarendon, for breach of any obligation to Clarendon, causes Clarendon to sustain actual damages in the aggregate which are less than $100,000 dollars, then Inspire's obligation to indemnify Clarendon shall be limited to the amount of actual damages attributable to the breach, and Clarendon shall not be entitled to recover any sums other than its actual damages. 3.2 Company's Indemnity. Clarendon agrees to indemnify Inspire, its subsidiaries, successors and assigns, and the shareholders, directors, officers and employees of any of them (collectively "Inspire Indemnitee"), against and in respect of any and all claims, demands, actions, proceedings, liability, losses, damages (except consequential damages), judgments, costs and expenses, including without limitation, reasonable attorneys' fees, disbursements and court costs, and any loss in excess of Policy limits, as well as extra-contractual obligations, including but not limited to punitive, exemplary, or compensatory damages, suffered, made or instituted against or incurred by Inspire Indemnitees, or any of them, and which arise, directly or indirectly, out of, or result from; (1) bad faith, willful misconduct or gross negligence of Clarendon, or its employees or representatives in discharging its obligations to Inspire or to the Policyholders, and/or (ii) any failure by Clarendon, or its employees or representatives, to perform its obligations under or relating to this Agreement, and/or (iii) any action taken by Inspire, at the request of Clarendon or as required by the terms hereof or any action which Inspire declines to take because of written instructions given to Inspire by Clarendon. 5 ARTICLE 4 TERM AND TERMINATION 4.1 Term. This Agreement shall terminate (i) upon the termination of the applicable Agency Agreement, (ii) by agreement of all the parties hereto, or (iii) pursuant to section 4.2 herein. Upon the termination of any Agency Agreement, this Agreement will terminate only with respect to the Policies associated with that Agency Agreement, but this Agreement shall remain in full force and effect with respect to all Policies associated with Agency Agreements that remain in effect. 4.2 Termination for Cause. This Agreement shall terminate: (a) At the election of Clarendon, upon notice to Inspire, if Inspire becomes insolvent, if it makes an assignment for the benefit of its creditors, (other than grant by Inspire of any assignment of collateral to secure borrowings from a reputable institutional lender that may be incurred by Inspire), if a petition for relief under the Bankruptcy Code is filed by or against it, or if a trustee, receiver or other custodian of its assets is appointed; (b) At the election of Clarendon, upon notice to Inspire, if Inspire commits any of the following acts or omissions; fraud, gross negligence, or willful misconduct (which includes but is not limited to willful violation of Clarendon's instructions, given in writing or willful violation of any requirements, applicable law, rule or regulation governing or relating to Inspire's performance of services under the Policy Agreements); or (c) At the election of Clarendon, if Inspire materially breaches any provision of this Agreement or any other Agreement to which Inspire is a party involving the Policies, but only insofar as such breach affects Clarendon or the Policies, and fails to cure such breach within thirty (30) days after notice of the breach is given to Inspire by Clarendon. For purposes of this subsection, routine differences in accounting methods of Inspire and Clarendon which involve less than $100,000 in the aggregate and do not involve recoveries collected and knowingly withheld by Inspire and breaches of any kind involving less than $100,000 in the aggregate, shall not constitute a material breach of any such Agreement provided all items in dispute are paid in accordance with the procedures set forth in the Policy Agreement. (d) At the election of Clarendon, if Inspire enters into a subcontract or subcontracts with any other person, entity or entities in violation of the provisions of Section 6.1 of this Agreement. (e) In the event that Clarendon terminates this Agreement for cause under subparagraphs (a), (b), (c) or (d) of this Section 4.2, or in the event of a material disagreement between the parties as to the propriety of such termination, Clarendon shall also be entitled, at its sole option, after notice to Inspire and thirty (30) days opportunity to cure, to suspend Inspire's rights to administer Clarendon policies and claims. 4.3 Procedures Upon Termination. The following procedures shall be followed in the event of a termination 6 of this Agreement under Section 4.2 hereof, in the event of the termination of any applicable Agency Agreement or in the event of any termination of any Inspire Services Agreement. In any such event: (a) Clarendon shall have either of the following options: (i) To assume control of such Policy files (whether open or closed) as Clarendon may elect, in which case Inspire shall promptly transfer such files to a location specified by Clarendon. Inspire shall cooperate fully with Clarendon to effect a prompt and orderly transfer of the files to Clarendon or its representatives for the purpose, among others, of preventing an increase in Clarendon's liability. If the termination, in whole or in part, is the result of an event described in Section 4.2 of this agreement, then Inspire shall pay the cost and expense of Clarendon taking control. If the transfer is the result of any other reason, then Clarendon shall bear said cost and expense. If Inspire so cooperates and the system and software function properly, Inspire shall be responsible only for the costs of transferring the data. If Inspire contests the takeover and/or does not cooperate in the takeover, or if the software does not function properly, then in any such event Inspire shall pay all costs and expenses of Clarendon in enforcing its rights, recovering its files and bringing the system to a functional level or establishing a new system and converting the data. Notwithstanding the foregoing, if (1) Inspire provides Clarendon with a tape back up of all Computer Data; (2) the software is delivered to Clarendon pursuant to the escrow agreement; (3) Inspire provides to Clarendon all the specifications for the hardware, firmware and software needed to run the software with the Computer Data and (4) Inspire transfers the files to Clarendon and its representative following termination of this Agreement, then, Inspire shall have no liability to Clarendon or any other party for any costs or expenses incurred by Clarendon or its designee in recovering its files, brining the new system to a functional level, establishing a new system or converting the Computer Data, if such costs and expenses are incurred as a result of Clarendon or its designee failing to comply with the hardware, firmware or software specifications provided by Inspire. (ii) To require Inspire to continue to administer to a conclusion all Policies. In the event Clarendon elects to require Inspire to continue, Clarendon shall pay to Inspire as compensation for its services the then going rate for such services in the insurance industry. (b) If Inspire is unable, or refuses to administer the Policies, or if Clarendon elects to assume control of such Policy files pursuant to section 4.3(a)(i) herein, Inspire shall promptly provide to Clarendon without charge a tape back-up of all Computer Data. In addition, Inspire shall provide to Clarendon a license to use the software system used by Inspire in connection with the administration and run-off of the Policies, including all computer programs and updated source and object codes ("Software"). Inspire shall deliver the Software, as well as all necessary manuals and instructions, to Clarendon together with, or as soon as practicable after, the delivery of the Computer Data to Clarendon. (c) The cost of providing the software to Clarendon shall be borne as follows: (i) In the event that said assumption of control is the result of Inspire's inability or refusal to perform, the termination of this Agreement under Section 4.2 or the result of the termination of an applicable Agency Agreement or Inspire Services Agreement, Inspire shall provide to Clarendon, without charge, a license to use the software system used by Inspire in connection with the administration and run-off of the Policies; (ii) In the event that as of the date of said 7 termination, Inspire remains ready willing and able to perform its duties to Clarendon under this Agreement, and has not been terminated or suspended, then and in such event, Inspire shall be entitled to payment for its software on a month to month basis at a rate equal to 1/12th of the annual rate paid by Inspire's then customers for like software licenses. (d) Concurrently with the execution of this Agreement, Inspire and Clarendon shall enter into a software source code escrow agreement with an independent escrow agent, at the expense of Clarendon, under which Inspire shall deposit with the escrow agent a copy of all computer programs and updated source and object codes ("Software") used by Inspire in connection with the Policies, which shall be released to Clarendon only upon the circumstances specified therein. Inspire shall deliver the Software, as well as all necessary manuals and instructions, to Escrow Agent together with or as soon as practicable after, the delivery of the escrow agreement. A form of the Escrow Agreement is attached hereto as Exhibit B and incorporated herein by reference. (e) Clarendon acknowledges and agrees that its use of the Computer Data and Software shall be limited (unless otherwise agreed by the parties) to the administration and run-off of Policies under the Policy Agreements, and the furnishing of the Computer Data and Software to Clarendon by Inspire shall not be construed to convey title to same, or any part thereof, to Clarendon, and shall not be construed as conferring upon Clarendon any right to sell, lease, transfer or dispose of all or any portion of the Computer Data or Software (except that same may be used by Clarendon's designee, if any, for the purpose of administering and running-off the Policies), Any such designee shall enter into a Confidentiality and Non-Disclosure Agreement governing its use of Inspire's software in the form attached as Exhibit C. Clarendon further agrees that (i) it shall not copy any part of the Computer Data or Software, or the source or object code, except as may be required to administer and run-off the Policies, and (ii) promptly upon completion of the administration of the Policies it shall return to Inspire the Computer Data, the Software, the source and object codes, and any other documents proprietary to Inspire which were delivered to Clarendon pursuant to this Article 4 (unless otherwise agreed by the parties). 4.4 Non Consequential Damages. In the event that Clarendon properly suspends or terminates this Agreement or the applicable Agency Agreement, neither Inspire nor any of its employees assigns or representatives shall have or assert any claim against Clarendon, its subsidiaries, successors or assigns, or the shareholders, directors, officers, agents or employees of any of them, for loss of business, loss of profits, or damage to goodwill or reputation arising out of or relating to said termination or suspension. 4.5 Improper Termination. In the event that Clarendon improperly terminates this Agreement, Clarendon agrees to indemnify and hold Inspire harmless from any and all losses, claims, damages and expenses incurred by Inspire to any Agents arising out of any such improper termination, including, without limitation, any liability incurred by Inspire to the Agents arising under any Agency Agreement by reason of such termination. 8 ARTICLE 5 NOTICES Any notice or other communication hereunder shall be in writing and shall be deemed fully made or given (a) when hand delivered, (b) on the business day after it is delivered to a recognized overnight courier service for overnight delivery to a party at the address of such party stated below (or to such other address as such party may have fixed by notice), or (c) three (3) business days after it is mailed to a party, postage prepaid, by registered or certified mail, return receipt requested, addressed to such party at its address stated below (or to such changed address as such party may have fixed by notice): To Inspire: Inspire Insurance Solutions, Inc. 300 Burnett Street Fort Worth, TX 76012 Attn: Chief Executive Officer To Clarendon: Clarendon National Insurance Company 1177 Avenue of the Americas New York, New York 10036 Attn: President ARTICLE 6 MISCELLANEOUS 6.1 Subcontracting. Inspire shall be permitted to hire independent (i) adjusters, (ii) investigators, and/or (iii) counsel, as otherwise permitted under the Agency Agreements for specific claims and on an as needed basis only. In all other cases, Inspire may not enter into a subcontract or a subcontracts with another person, entity or entities ("Subcontractors," or individually "Subcontractor") pursuant to which any Subcontractor or Subcontractors shall perform any material portion of the services or produce any material portion of the reports to be performed or produced pursuant to this Agreement (a "material subcontract"), unless the identity of any such Subcontractor and the form and content of any subcontract therewith is approved in advance in writing by Clarendon. A subcontract or more than one subcontract with vendors for the performance of such services shall be deemed to be a material subcontract if the cost thereof in the aggregate for any twelve consecutive months exceeds $250,000. Clarendon's consent to such subcontracting shall not be unreasonably withheld. No such subcontract shall relieve Inspire of responsibility for the fulfillment of any of its obligations hereunder or under any Policy Agreements. 6.2 Assignment. Inspire shall not assign or otherwise transfer this Agreement or any rights hereunder without the prior written consent of Clarendon. 9 6.3 Trust Funds. In any action or proceeding brought by Clarendon to recover funds due Clarendon or the Policyholders under the Policy Agreements (collectively "trust funds"), Inspire shall be obligated to account on its own records for such trust funds and to pay Clarendon all sums for which it cannot account. Upon Inspire's accounting to Clarendon for the transfer of trust funds to any party authorized by Clarendon, together with proof of payment thereof, including payments to any bank accounts held in Clarendon's name and under Clarendon's sole control, Inspire will be deemed to have fully accounted for such trust funds. Clarendon shall be entitled to bring any action or proceeding available at law or equity to recover trust funds and to assert claims therein, including without limitation, claims for an accounting, for breach of contract and for conversion. In any such action or proceeding it shall be conclusively presumed that Inspire is a fiduciary of Clarendon with respect to trust funds and is liable to Clarendon for trust funds which have not been timely paid to Clarendon, the applicable agent or the Policyholders as required by the Policy Agreements; and Inspire waives (i) any right it may have to assert any counterclaim, cross-claim, or set-off in the action or proceeding, and (ii) the right to trial by jury and any claim that the forum or situs is inconvenient. Inspire shall retain the right to bring any separate proceeding it deems appropriate to recover any claims it may have as a creditor of Clarendon, or of any Agent, or otherwise, but the pendency of such proceeding shall not delay, hinder or defeat Clarendon's right to promptly recover any trust funds then due or to levy upon any judgment therefore. In the event that the trust funds that are claimed by Clarendon to be due and owing to it and not received by it are less than the sum of $100,000, Clarendon's rights to seek recovery under this Agreement shall be limited to actual damages, not exceeding the amount of the claimed trust funds, awarded by a court and any reasonable attorney's fees and court costs incurred by Clarendon in enforcing its rights. 6.4 Governing Law; Consent to Jurisdiction. This Agreement shall be governed in all respects, including validity, interpretation and effect, by the laws of the State of New York applicable to contracts to be performed in the State of New York. The parties agree that any action or proceeding, however characterized, relating to this Agreement may be maintained in the courts of the State of New York siting in the Borough of Manhattan, City of New York or the federal court for the Southern District of New York, and the parties hereby irrevocably submit to the non-exclusive jurisdiction of any such court for the purposes of any such action or proceeding and irrevocably agree to be bound by any judgment rendered by any such court with respect to any such action or proceeding. The parties hereby waive any objection they may now or hereafter have to the venue of any such action or proceeding in any such court and any claim that such action or proceeding has been brought in an inconvenient forum. In the event of any dispute between Inspire and any Agent or agents not involving Clarendon as a party, the terms of the separate agreements between those parties shall be controlling. 6.5 Waiver of Jury Trial. TO THE FULLEST EXTENT PERMITTED BY LAW, EACH OF THE PARTIES HERETO HEREBY WAIVES THEIR RESPECTIVE RIGHTS TO A JURY TRIAL OF ANY CLAIM OR CAUSE OF ACTION BASED UPON OR ARISING OUT OF THIS AGREEMENT OR ANY DEALINGS BETWEEN THEM RELATING TO THE SUBJECT MATTER OF THE TRANSACTIONS CONTEMPLATED HEREIN. The scope of this waiver is intended to be all-encompassing of any and all disputes that may be filed in any court and that relate to the subject matter of this Agreement, including, without limitation, contract claims, tort claims, breach of duty claims, and all other common law and statutory claims. This waiver shall apply to any subsequent amendments, renewals, supplements or 10 modifications in this Agreement. This waiver shall not be binding in any dispute between Inspire and any Agent or Agents in which Clarendon is not named as a party. 6.6 No Waiver. The failure of either party to insist upon strict compliance with any provision of this Agreement, or to exercise any right or remedy under this Agreement, shall not constitute a waiver by such party of the provision or prevent such party from exercising such right or remedy in the future. 6.7 Entire Agreement. The Policy Agreements and the Schedules attached, set forth the entire understanding of the parties with regard to its subject matter, and supersedes and merges all prior discussions, agreements, promises, representations, warranties and arrangements between them with regard to such subject matter. Neither party shall be bound by any agreement, representation or warranty regarding such subject matter other than as expressly set forth in the Policy Agreements, or in a subsequent writing signed by the party to be bound thereby. This Agreement may not be modified or supplemented, nor may any provision be waived, except by a writing signed by the party to be bound thereby. 6.8 Severability. If any provision of this Agreement is held to be invalid or unenforceable, such impediment shall attach only to such provision and shall not render invalid or unenforceable any other provision of this Agreement. 6.9 Headings. The headings used in this Agreement or in any Schedules are inserted for convenience only and shall not affect the meaning or interpretation of the Agreement. 6.10 Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall be deemed one and the same instrument. 6.11 Schedules. The Schedules referred to in this Agreement are an integral part of, and shall be deemed incorporated in, the Agreement. 6.12 Benefit of Parties. This Agreement shall bind and benefit the successors and permitted assigns of the parties. 6.13 Survival. All of the terms, covenants, agreements, obligations, conditions, representations and warranties set forth in this Agreement and in any document or other writing delivered pursuant hereto, shall survive the termination of this Agreement and shall continue in full force and effect so long as any liability or obligation under this Agreement is outstanding or unpaid. 11 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed by their duly authorized officers as of the day and year first above written.
* If there is no Commission Billed Amount then Billed Amount and Premium Billed Amount are the same. Otherwise, Billed Amount is equal to Premium Amount less Commission Billed Amount. 14
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23 EXHIBIT A CONSENT OF AGENT 24 August 16, 2001 TO: Inspire Insurance Services, Inc. Inspire Claims Management, Inc. Clarendon National Insurance Company Harbor Specialty Insurance Company RE: CONSENT TO SERVICES AGREEMENT AMONG INSPIRE INSURANCE SOLUTIONS, INC., INSPIRE CLAIMS MANAGEMENT, INC. AND CLARENDON NATIONAL INSURANCE COMPANY, WITH HARBOR SPECIALTY INSURANCE COMPANY, MADE AS OF THE ___ DAY OF _____________, 2001 Sirs: This is to confirm that we are an Agent for Clarendon National Insurance Company, Harbor Specialty Insurance Company or other members of the Clarendon Insurance Group, that we have reviewed the above Services Agreement between the parties named therein and hereby consent to it. We hereby further agree, pursuant to Section 1.2 of said agreement that, in the event Inspire performs its obligations to Clarendon thereunder and Clarendon accepts such performance as satisfactory, then said performance shall constitute full and complete performance of any such obligations under any applicable agreement between Inspire and the Agent. No informal or formal agreement between Clarendon and the Agent shall be deemed sufficient to impose any obligation on Inspire in excess of any performance accepted by Clarendon. By consenting to this Agreement, each such Agent agrees to be bound by Clarendon" acceptance of Inspire's performance. Very truly yours, ARROWHEAD GENERAL INSURANCE AGENCY, INC. BY: _____________________________________ ARROW CLAIMS MANAGEMENT, INC. BY: _____________________________________ 25 EXHIBIT B ESCROW AGREEMENT 26 EXHIBIT C NONDISCLOSURE AGREEMENT 27