Product Purchase Agreement between Hewlett-Packard Company and Dot Hill Systems Corp.
This agreement is between Hewlett-Packard Company (HP) and Dot Hill Systems Corp. Under its terms, Dot Hill will supply certain goods and services to HP and eligible purchasers, as described in the agreement and its exhibits. The agreement sets out pricing, payment terms, quality standards, warranties, and procedures for ordering, shipment, and returns. It is effective for one year and may be extended up to three years. HP is not required to purchase a minimum quantity, and both parties have rights and obligations regarding termination, confidentiality, and compliance.
with the Securities and Exchange Commission.
Confidential Treatment Requested
Under 17 C.F.R. Sections 200.80(b)(4) and 240.24b-2.

1. Scope of Agreement | 1 | |||
1.1 Definitions | 1 | |||
1.2 General | 1 | |||
1.3 Eligible Purchasers | 1 | |||
1.4 Term of Agreement | 1 | |||
1.5 Sale and Purchase | 1 | |||
1.6 Committed Volume | 1 | |||
2. Ordering and Shipment of Product. Ordering and Shipment of Product terms are set forth in Exhibit D (Ordering and Shipment of Product) | 1 | |||
3. Prices and Payment Terms. Prices, payment terms and other pricing terms will be as follows: | 1 | |||
3.1 Prices | 1 | |||
3.2 Payment Terms | 1 | |||
3.3 Discounts and Rebates | 1 | |||
3.4 Sales Tax and Duties | 1 | |||
3.5 Financial Condition | 1 | |||
3.6 Invoices | 1 | |||
4. Competitive Pricing | 1 | |||
4.1 General. Supplier will maintain competitive pricing of Products for HP throughout the Term | 2 | |||
4.2 Competitive Offerings | 2 | |||
4.3 [...***...] Pricing | 2 | |||
4.4 New Product Offerings | 2 | |||
5. Inspection and Audit Rights | 2 | |||
5.1 Inspection and Audit Rights | 2 | |||
6. Engineering Process, Design Changes and Quality | 3 | |||
6.1 Quality | 3 | |||
7. Warranties | 3 | |||
7.1 Product General Warranties | 3 | |||
7.2 Warranty Periods | 3 | |||
8. Epidemic Failure Warranty | 4 | |||
9. Safety | 4 | |||
10. Product Returns; Non-Conforming Product | 4 | |||
11. Support; Other Services | 4 | |||
12. Business Recovery Plan; Loss Control | 5 | |||
13. Confidential Information | 6 | |||
14. Marketing and Licenses | 1 | |||
14.4 Software License | 1 | |||
15. Intellectual Property Ownership Warranty and Indemnification | 2 | |||
15.1 Intellectual Property Ownership | 2 | |||
16. Delaying Causes | 1 | |||
17. Events of Default and Remedies | 1 | |||
18. General Indemnity | 3 | |||
18. General Indemnity | 3 | |||
19. Limitation of Liability | 4 | |||
20. Termination | 5 | |||
21. Additional Obligations of Supplier | 5 | |||
21.5 Social and Environmental Responsibility | 1 | |||
21.6 Product Content | 2 | |||
22. Miscellaneous | 2 | |||
22.5 Assignment | 3 | |||
22.6 No Waiver | 3 | |||
22.14 Disputes/Escalation Process | 5 |
1. Exhibit A Definitions | 20-24 | |||
2. Exhibit B Product Description and Specifications | 25 | |||
3. Exhibit C Eligible Purchasers Under this Agreement | 26-27 | |||
4. Exhibit D Ordering and Shipment of Product | 28-29 | |||
5. Exhibit E Pricing | 30 | |||
6. Exhibit F Engineering Process or Design Changes | 31 | |||
7. Exhibit G Quality | 32 | |||
8. Exhibit H Product Returns; Non-Conforming Product | 33 | |||
9. Exhibit I Manufacturing Rights | 34 | |||
10. Exhibit J Recipients for Notices and Relationship Managers | 35 | |||
11. Exhibit K Service and Support Requirements | 36 | |||
12. Exhibit L Third Party and Open Source Software Components | 37 | |||
13. Exhibit M Flexibility Agreement | 38 | |||
14. Exhibit N Quality Compensation Exhibit | 39-42 | |||
15. Exhibit O Governmental Compliance | 43 | |||
16. Exhibit P Insurance | 44 | |||
17. Exhibit Q Industrial Design of the Product | 45 |
1. | Scope of Agreement |
1.1 | Definitions. Definitions for capitalized terms used in this Agreement are set forth either in the main body of this Agreement where used or in Exhibit A (Definitions). | ||
1.2 | General. The goods to be provided under this Agreement are set forth in Exhibit B (Product Description and Specifications) (the Goods). Services may be provided under this Agreement (the Services) in connection with the furnishing of Goods or as primary performance. As used in this Agreement, unless the context otherwise requires, Product refers interchangeably to any Goods or any Services, or both in combination, and Product includes both singular and plural forms. Product provided by Supplier to HP and Eligible Purchasers during the Term will be furnished under this Agreement and will be governed by and subject to this Agreement in all cases. | ||
1.3 | Eligible Purchasers. The entities eligible to purchase under this Agreement are listed in Exhibit C (Eligible Purchasers Under This Agreement). | ||
1.4 | Term of Agreement. This Agreement will be effective upon execution by the Parties and covers a period (the Term) which commences as of the Effective Date and continues for one (1) year and thereafter continues unless terminated earlier under the terms of this Agreement, provided that in no event will this Agreement continue longer than three (3) years from the Effective Date unless extended or renewed upon mutual written agreement of the Parties. | ||
1.5 | Sale and Purchase. During the Term, Supplier will produce (or procure) and sell to HP, and HP will order and purchase from Supplier, the item(s) and volume of Product that HP may order and Supplier may agree to supply from time to time. By mutual written agreement the Parties may add or delete Products from coverage under this Agreement. | ||
1.6 | Committed Volume. Nothing in this Agreement obligates HP to purchase any minimum quantity of Product. This Agreement sets forth the terms and conditions during the Term which govern Orders and Acknowledgments for Product. Any Order or Acknowledgment or other legally binding volume commitment for Product which is entered during the Term will remain governed by this Agreement notwithstanding expiration or termination of this Agreement for any reason. Unless otherwise agreed, if HP fails, for any reason or no reason, to purchase committed volume, Suppliers sole and exclusive remedy will be to give HP written notice of termination except that HP will have up to [...***...] following receipt of Suppliers notice of termination within which to purchase Product at the then current volume rate and pricing. |
1.6.1 | Unless agreed to otherwise in Exhibit M (Flexibility Agreement), in no event will HP be liable for any monetary damages for failure to purchase committed volume; provided that HP will remain obligated to pay amounts due and owing under Sections 3.2 (Payment Terms) and 3.4 (Sales Taxes and Duties). Unless otherwise agreed, if Supplier is unable, for any reason or no reason, to furnish or delays furnishing committed volume, HP may purchase such committed volume, or any part thereof, from other source(s), and such purchase(s) will be aggregated with purchases hereunder for purposes of determining HPs compliance with this Agreement. |
2. | Ordering and Shipment of Product. Ordering and Shipment of Product terms are set forth in Exhibit D (Ordering and Shipment of Product). | ||
3. | Prices and Payment Terms. Prices, payment terms and other pricing terms will be as follows: |
3.1 | Prices. Prices for Product are as set forth in Exhibit E (Pricing). | ||
3.2 | Payment Terms. Payments will be issued [...***...] after receipt of a valid invoice or receipt of the Goods or Services, whichever is later. No invoice may be dated or submitted earlier than date of Delivery. Any prompt payment discount will be calculated from the same date. Payment will be in U.S. currency unless otherwise stated. [...***...] | ||
3.3 | Discounts and Rebates. Discounts and rebates may be negotiated by the Parties from time to time during the Term. | ||
3.4 | Sales Tax and Duties. Unless otherwise agreed, prices are exclusive of all taxes or duties (other than taxes levied on Suppliers income) that Supplier may be required to collect or pay upon purchase, sale or shipment of Product. Any such taxes or duties must appear as a separate item on Suppliers invoice. [...***...] Where applicable, HP will provide Supplier with an exemption resale certificate. | ||
3.5 | Financial Condition. Except for HP Subsidiaries and HP Affiliates, any credit line extended to an Eligible Purchaser will be subject to Suppliers normal credit standards and approval procedures in effect from time to time during the Term. |
3.5.1 | HP may review Suppliers performance capability under this Agreement at HPs discretion, and Supplier will make available to HP, upon written request, information as may be reasonable, customary and sufficient to show Suppliers then current performance capability, including financial condition. If the financial condition of either Party materially and adversely changes from its financial condition as of the date of this Agreement, then the other Party will have the right to demand adequate assurance of due performance. |
3.6 | Invoices. HP may require Supplier to submit invoices electronically, at Suppliers sole expense, in which case Supplier is thereby authorized to, and will, transmit the required information in electronic format. HP may utilize a third party, at HPs sole discretion, to facilitate HPs order and invoicing processes that may entail disclosure of information about the Supplier, this Agreement, and the receipt and processing of any purchase order, invoice and related documentation. | ||
3.7 | Right of Offset. Either party, at its option, shall have the right to setoff or deduct from the other partys invoice any credits, refunds or claims of any kind, provided that: (i) the party subject to the setoff or deduction has had forty-five (45) days from notice of the amounts due to make payment but fails to do so, and; (ii) the party subject to the setoff or deduction has confirmed, in writing or by email, the amount and the validity of the credit, refund or claim. |
4. | Competitive Pricing. |
5. | Inspection and Audit Rights. |
6. | Engineering Process, Design Changes and Quality. Terms pertaining to engineering process and/or design changes for the Product are set forth in Exhibit F (Engineering Process or Design Changes). |
6.1 | Quality. Supplier will maintain the quality system specified in Exhibit G (Quality) of this Agreement. |
7. | Warranties. |
7.1 | Product General Warranties. Supplier represents and warrants that all Product will: |
7.1.1 | Be manufactured, processed, and assembled by Supplier or Suppliers authorized Subcontractors. | ||
7.1.2 | Conform to Specifications, including without limitation, HPs General Specification for the Environment. | ||
7.1.3 | Be new, | ||
7.1.4 | Contain first-quality components, raw materials and parts. | ||
7.1.5 | Be free from defects in design, material and workmanship. | ||
7.1.6 | Be free and clear of all liens, encumbrances, restrictions, and other claims against title or ownership. | ||
7.1.7 | Comply with the intellectual property warranty terms set forth in Section 15 (Intellectual Property Ownership Warranty and Indemnification). |
7.2 | Warranty Periods. |
7.2.1 | All warranties set forth in Section 7.1 will survive any inspection, delivery, acceptance or payment by HP. | ||
7.2.2 | The warranties set forth in sub-sections 7.1.2 and 7.1.5 are effective upon Delivery, are continuing, and will remain in effect for and expire [...***...] following Suppliers delivery of the Product (Product Warranty Period). | ||
7.2.3 | The warranties set forth in Sections 7.1.1, 7.1.3, 7.1.4 and 7.1.6 are made and effective at Delivery. |
7.3 | Services and Support Warranty. Supplier warrants that all Services and Support will be provided in a professional and workmanlike manner by competent, experienced personnel possessing suitable expertise in the subject matter. | ||
7.4 | [...***...] Warranty. Supplier warrants that Product [...***...]. |
7.5 | Compliance with Applicable Law. Supplier warrants that it will comply with all Applicable Law in its performance under this Agreement. | ||
7.6 | Warranty Exclusions. Except for Sections 7.1.6 and 7.1.7, the warranties set forth in this Section 7 will not apply to any Product to the extent such Product does not function property as a result of: (i) has been improperly installed, repaired, altered or otherwise modified (other than by Supplier or Suppliers Subcontractors), (ii) has been subjected to misuse, abuse, negligence or accident, (other than by Supplier or Suppliers Subcontractors). | ||
7.7 | Warranty Remedies. If, during the Product Warranty Period, Products are found to breach any warranty specified in this Agreement, then in addition to any other remedies expressly provided for in this Agreement, HP may return Products to Supplier [...***...] for repair or replacement (in Suppliers discretion), or if neither alternative is available on commercially reasonable terms, credit. Any Product corrected or furnished in replacement shall, from the date of delivery of those replacement Products, be subject to the provisions of this Sub-Section and Section 7 for [...***...] from the date of delivery or the remaining period of the original Product Warranty Period, whichever is longer. The remedy set forth in this section 7.7 shall be the sole and exclusive remedy for a breach of the warranties set forth herein. | ||
7.8 | Disclaimer of Warranties. EXCEPT AS EXPLICITLY STATED HEREIN, THERE ARE NO WARRANTIES, EXPRESS. IMPLIED OR OTHERWISE, PROVIDED OR MADE, AND ALL PRODUCTS, SERVICES OR OTHER ITEMS ARE PROVIDED AS IS AND WITHOUT ANY WARRANTIES. SUPPLIER HEREBY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. |
8. | Epidemic Failure Warranty. Supplier also represents and warrants that during the Product Warranty Period, all Product will comply with the terms of the warranty against Epidemic Failure as set forth in Exhibit N (Quality Compensation). In the event that Supplier breaches this warranty, HP shall have the remedies set forth in Exhibit N (Quality and Compensation), in addition to any other remedies available under this Agreement. | ||
9. | Safety. If the Goods supplied hereunder, or Services performed hereunder, involve any risk of injury or death to persons, or damage to property, Supplier shall provide notice to the appropriate individuals identified in Exhibit J (Recipients for Notices) and follow the procedures set forth in Section 4 of Exhibit F (Engineering Process or Design Changes), as well as any other applicable provisions in this Agreement. Supplier shall also provide HP with a written description of the nature and extent of such risk, including a description of any precautions which should be taken to minimize risk. | ||
10. | Product Returns; Non-Conforming Product. Terms pertaining to product returns and/or non-conforming Product are set forth in Exhibit H (Product Returns; Non-Conforming Product). | ||
11. | Support; Other Services. |
11.1 | General. Supplier will maintain such number of qualified personnel and do all that is necessary to satisfy the Support and service level obligation set forth in Exhibit K (Service and Support Requirements). | ||
11.2 | HP Property. HP may loan to Supplier HP Property solely for use in providing Services, Support or in Suppliers manufacturing, testing or adapting Product. All HP Property will be segregated from Suppliers property and identified as the sole property of HP. HP Property may not be transferred, assigned, loaned or otherwise encumbered by Supplier in any way. HP Property may be loaned to third parties for fulfillment of Suppliers obligations hereunder only upon HPs prior written consent, provided that Supplier assumes all responsibility and liability for the HP Property, as set forth herein, while in the possession of such third parties. Supplier will return, at its expense, HP Property in good condition, reasonable wear and tear excepted, upon HPs request or in all events |
upon termination or expiration of this Agreement. Prior to HP Property being loaned to Supplier, Supplier will execute HPs standard Equipment Loan Agreement. | |||
11.3 | Survival of Support Obligations. Unless otherwise stated in Exhibit K (Service and Support Requirements), Suppliers obligations to provide Support will continue throughout the Term and for [...***...] after the last Delivery of Product under this Agreement, even if this Agreement is terminated or expires. |
11.3.1 | Supplier may not discontinue Support for Product for which manufacture or supply is discontinued in accordance with Exhibit I (Discontinuance of Product and Manufacturing Rights). In addition, if HP issues notice to Supplier that HP is ending the life of a Product, Supplier must continue to provide Support pursuant to this section. | ||
11.3.2 | In the event of any expiration or termination of this Agreement Supplier may [...***...]. |
11.4 | Supplier Support of Third Parties. Supplier may independently offer and provide maintenance and support services to third parties, [...***...]. |
12. | Business Recovery Plan; Loss Control |
12.1 | Business Recovery Plan; Loss Control. Supplier will develop and keep current a formal Business Continuity Plan (BRP) that details Suppliers strategies for response to and recovery from a broad spectrum of potential physical or financial disasters that could disrupt operations and timely delivery of Product or Services required pursuant to this Agreement. Upon request, Supplier will make its Business Continuity Plan available to HP or its designated representative for review. | ||
12.2 | Loss Control. Supplier will be responsible for maintaining its facilities, the Hubs to which Supplier may ship Products, Supplier Managed Inventory (SMI) and all warehouse and storage facilities and operations (except HP Warehouses) in accordance with applicable and prudent safety, security, and fire protection standards and Suppliers BRP. Supplier will allow HP and its designated representative to perform on-site audits of such facilities and operations and will cooperate in the resolution of recommendations for improvement. | ||
12.3 | Production [...***...]. If, for some reason, [...***...], Supplier [...***...]. | ||
Notwithstanding the foregoing, and regardless as to whether [...***...] Supplier hereby agrees to: | |||
[...***...] |
[...***...] |
13. | Confidential Information. |
13.1 | Confidential Information. During the Term, either Party may provide or disclose information that is designated as Confidential Information (Discloser) to the other Party (Recipient). |
13.1.1 | Confidential Information may include, but is not limited to, information or data concerning the Disclosers products or product plans, business operations, strategies, customers and related business information that is marked as confidential or, if disclosed orally, is memorialized in a writing within ten (10) business days of such disclosure. | ||
13.1.2 | Confidential Information shall include without limitation, each Partys business plans, roadmaps, volume data, technical data, and Specifications, irrespective of any lack of confidentiality marking. | ||
13.1.3 | The Recipient shall protect, and will ensure its employees and subcontractors protect, such Confidential Information by using the same degree of care (but no less than a reasonable degree of care) to prevent the unauthorized use, dissemination, disclosure or publication of such Confidential Information of a like nature. | ||
13.1.4 | The Recipient may disclose the Confidential Information to only those employees and subcontractors who have a need to know and who are under an obligation of confidentiality at least as restrictive as that contained in this section. | ||
13.1.5 | Confidential Information of a Party may be used only for purposes of exercising and fulfilling the Parties respective rights and obligations under this Agreement. Each Recipient may reassign its employees who have had access to such Confidential Information. If a Recipient or any of its Affiliates is requested or required by subpoena, court order, or similar process or applicable governmental regulation to disclose any Confidential Information, the Parties agree that the Recipient will provide the Discloser with |
prompt notice of such request or obligation so that the Discloser may seek an appropriate protective order or procedure if it elects to do so. | |||
13.1.6 | Each Partys obligation under this Section 13.1 with respect to Confidential Information shall expire three (3) years from the date of disclosure except for Technical Information or other technical or product trade secret information, which will expire only upon the existence of one of the exclusions, set forth below. | ||
13.1.7 | Exclusions. The foregoing confidentiality obligations will not apply to any information that (a) is known by the Recipient prior to disclosure as evidenced by tangible records, (b) was developed by the Recipient prior to disclosure or is subsequently developed independently and without reference to the disclosure, (c) is or becomes publicly available through no fault of the Recipient, (d) is rightfully received from a third party with no duty of confidentiality, (e) is disclosed by the Recipient with the Disclosers written approval or (f) is disclosed under operation of law. | ||
13.1.8 | Existing Confidential Disclosure Agreements. The Parties agree that this Section 13 is intended to supplement any existing confidential disclosure agreements that are in effect as of the Effective Date of this Agreement. |
13.2 | No Publication. Supplier shall not publicize or disclose the terms or existence of this Agreement, nor shall Supplier use the name(s), trademark(s), or trade name(s) of HP, HP Subsidiaries or HP Affiliates, except as follows: (i) With the prior written consent of HP; or (ii) as may otherwise be required by law. HP may impose, as a condition of its consent, any restrictions which HP deems appropriate, in its sole discretion. Supplier shall provide ten (10) days advance written notice to HP prior to disclosure and provide HP with the proposed text and context of the disclosure. |
14. | Marketing and Licenses |
14.1 | Marketing Authority. HP will have the authority worldwide to market Product and HP Products containing Product to the extent it deems appropriate. Nothing in this Agreement precludes HP from independently developing, purchasing, licensing or marketing any product which performs the same or similar function as Product. HP will have the right to use its own business and license terms for all marketing and distribution of Product and HP Products. | ||
14.2 | No Rights in Marks. Except as otherwise set forth in Section 14.3 (Private Labeling), nothing in this Agreement grants either Party any rights in the Marks of the other Party; provided that HP may use the name of Supplier and the name of any Product in advertising and marketing Product or HP Products. | ||
14.3 | Private Labeling. If during the Term HP requests Supplier to produce HP private label versions of Product, Supplier will ensure that Product contains HP Marks, serial number format and packaging as specified by HP and conforms to HP specifications for external appearance. Supplier will make commercially reasonable efforts to fulfill such request, as long as there is no material change in form or dimensions of Product. [...***...] Except as provided herein, Supplier will have no other right or license in any HP Marks. | ||
14.4 | Software License. |
14.4.1 | If Product includes Software, then subject to the terms and conditions of this Agreement, Supplier hereby grants to HP, a nonexclusive, worldwide, fully paid-up, upon HPs payment to Suppliers of all applicable fees and royalties for each Product, license to use, reproduce, for archival purposes only, and distribute the Software solely as integrated with Product or HP Products. These rights will extend to HP Subsidiaries, Affiliates and third party channels of distribution for those Products that such entities acquire from Supplier in their capacity as Eligible Purchasers. The rights granted herein include the right to use and |
distribute updates to such Software directly with the Product or indirectly (without the Product) to customers of the HP Product. | |||
14.4.2 | If any Software is licensed from a third party or subject to a third party license (including, without limitation, open source software), Supplier shall identify each software component and identify the corresponding third party license in Exhibit L (Third Party and Open Source Software Components). | ||
14.4.3 | If any Software is subject to a license which requires the distribution of source code (e.g., GPL/ LGPL licenses), Supplier agrees to provide HP with all such source code. |
14.5 | Documentation License. For purposes of this Agreement, Supplier hereby grants HP a non-exclusive, perpetual, irrevocable, worldwide fully paid-up license to use, reproduce, and distribute, in connection with distribution or sale of HP Products and prepare derivative works in HPs name all Documentation furnished by Supplier under this Agreement. HP may reproduce such Documentation without Suppliers logo or other identification of source, subject to affixing copyright notices to all copies of Documentation that attribute the ownership rights in such Documentation to Supplier and its licensors. These rights with respect to the Documentation will extend to Eligible Purchasers and, to the extent related to distribution or sale of HP Products, to HP Subsidiaries, Affiliates and third party channels of distribution as may be authorized by HP and solely in their capacity as an Eligible Purchaser of Products under this Agreement. |
15. | Intellectual Property Ownership Warranty and Indemnification |
15.1 | Intellectual Property Ownership. |
15.1.1 | Each Party will maintain all right, title, and interest in and to its own Pre-Existing Intellectual Property irrespective of any disclosure of such Pre-Existing Intellectual Property to the other party, subject to any licenses granted herein. | ||
15.1.2 | Notwithstanding anything to the contrary in this Agreement, there is no assignment of any of HPs Intellectual Property Rights to Supplier or Suppliers Intellectual Property Rights to HP. | ||
15.1.3 | Industrial Design. The Parties agree that HP owns all right, title, and interest in and to the Developed Materials and any derivatives, improvements or modifications thereto and any Intellectual Property Rights related to any and all of the above. Developed Materials means the Industrial Design of the Product as identified in Exhibit Q. Supplier warrants that Supplier can assign to HP all right, title and interest in and to the Developed Materials to HP. Supplier hereby irrevocably transfers, conveys and assigns to HP all of its right, title and interest in the Developed Materials to HP. To the extent permitted by law, Supplier waives any moral rights, such as the right to be named as author, the right to modify, the right to prevent mutilation and the right to prevent commercial exploitation, whether arising under the Berne Convention or otherwise. Supplier will sign any necessary documents and will assist HP, at HPs expense, in preparing and executing any documents necessary for HP to obtain protection for the Developed Materials on a worldwide basis. All works of authorship included in the Developed Materials shall bear the following copyright notice: © Copyright 2006 [INSERT YEAR OF ACTUAL PUBLICATION.] Hewlett-Packard Development Company, L.P. | ||
15.1.4 | Tools. If HP pays the Supplier to produce any Tools, the Parties agree that HP owns all right, title, and interest in and to the Tools and any derivatives, improvements or modifications thereto and any Intellectual Property Rights related to any and all of the above. Supplier warrants that Supplier can assign to HP all right, title and interest in and to the Tools. Supplier hereby irrevocably transfers, conveys and assigns to HP all of its right, title and interest in the Tools to HP. To the extent permitted by law, Supplier waives any |
moral rights, such as the right to prevent mutilation and the right to prevent commercial exploitation, whether arising under the Berne Convention or otherwise. Supplier will sign any necessary documents and will assist HP, at HPs expense, in preparing and executing any documents necessary for HP to obtain protection for the Tools on a worldwide basis. All works of authorship included in the Tools shall bear the following copyright notice: © Copyright 2006 [INSERT YEAR OF ACTUAL PUBLICATION.] Hewlett-Packard Development Company, L.P. | |||
15.1.5 | Products. The Parties agree that if Supplier creates any derivatives, improvements or modifications to the Products and/or Documentation, ownership of said derivatives, improvements or modifications [...***...]. |
15.2 | Intellectual Property Warranties. Supplier represents and warrants with regard to the Product including Software and Documentation, that: |
15.2.1 | Supplier will own or have all the necessary copyright licenses for HP to fully exploit the Product, including the Software and Documentation as intended herein; | ||
15.2.2 | the Product does not constitute and will not constitute a misappropriation of the trade secrets of any third party; | ||
15.2.3 | any Supplier Marks on the Product do not infringe any third party trademark rights; | ||
15.2.4 | to the best of Suppliers knowledge, the Product and the use thereof, does not infringe on any patent of any third party, and there are no claims of such infringement; | ||
15.2.5 | the Product does not infringe and will not infringe upon any other third-party Intellectual Property Rights; | ||
15.2.6 | HP does not and will not need to procure any rights or licenses to any patents or other third-party Intellectual Property Rights to fully exploit the Product; | ||
15.2.7 | there are no patent markings on any part of the external housing of the Product; | ||
15.2.8 | that the Software will not (i) contain lock out devices or have any virus, disabling device, time bomb, Trojan horse, back door or any other harmful component, (ii) replicate, transmit or activate itself without control of a person operating the computing equipment on which it resides, (iii) alter, damage or erase any data or other computer programs without control of a person operating the computing equipment on which it resides or (iv) contain any code, key, node lock, time-out or other function whether implemented by electronic, mechanical or other means which restricts or may restrict use or access to programs or data based on residency on a specific hardware configuration, frequency or duration of use, or other limiting criteria; | ||
15.2.9 | Supplier will assign to HP the benefits of all warranties applicable to any third party software acquired by HP from Supplier; and | ||
15.2.10 | Supplier represents and warrants that Supplier complies with and shall continue to comply with all licenses (including, without limitation, all open source licenses) associated with any software component included in the Product and Documentation. | ||
15.2.11 | If Supplier breaches this Intellectual Property Warranty, HP may immediately terminate this Agreement in whole or in part and may immediately cancel any unfilled Accepted Orders |
without liability, such remedies being in addition to any other remedies provide by this Agreement, or otherwise available to HP under law or equity. |
15.3 | Suppliers Duty to Defend. Subject to the provisions of 15.4 and except as provided in Section 15.7, Supplier will indemnify, defend and hold harmless HP, HP Subsidiaries, HP Affiliates and Eligible Purchasers and its customers (including without limitation end users, distributors and resellers), officers, directors, employees, agents and representatives (Indemnitees) from and against any claims or liabilities relating to any claim that: |
15.3.1 | any Product; | ||
15.3.2 | any Software included in the Product; | ||
15.3.3 | any Documentation; | ||
15.3.4 | a Supplier Mark or | ||
15.3.5 | anything else provided as part of Suppliers Support, |
or use of any of the foregoing, constitutes a misappropriation or infringement of any third partys Intellectual Property Rights (all of the foregoing being referred to as an IP Claim). Without limiting the generality of the foregoing, Supplier will pay losses and damages, liabilities, judgments, awards, costs and expenses including reasonable attorneys fees, expert witness fees and bonds incurred by Indemnitees and any award in connection with, arising from or with respect to any such claim or agreed to by Supplier in any settlement of that claim. | |||
The combination of the Product with an HP Product will not void Suppliers Intellectual Property Warranty and concomitant indemnification obligations provided that the IP Claim would apply regardless of the combination. However, [...***...]. | |||
15.4 | HPs Duty to Notify and Tender of Claims. HP will give Supplier written prompt notice of any IP Claim. If Supplier assumes defense of such IP Claim without reservations of rights, HP will provide Supplier the authority, information and reasonable assistance (at Suppliers expense) necessary to defend. Supplier will control defense, and HP will not settle such IP Claim without Suppliers consent, not to be unreasonably withheld. Should Supplier not diligently pursue resolution of such IP Claim or fails to provide HP with reasonable assurance that it will diligently pursue resolution, then HP may, without in any way limiting its other rights and remedies, defend the claim and collect all reasonable costs of doing so from Supplier. Any settlement or compromise Supplier desires to enter into will be subject to HPs prior approval, which HP agrees not to unreasonably withhold, delay or condition. HP and any other Indemnitee may, at its expense, in its or their discretion, participate in the defense of such IP Claim. Section 22.14 (Disputes/Escalation Process) shall not apply to this section. | ||
15.5 | Limitation on Settlement. Supplier will only enter into a compromise or settlement that will not have the effect of creating any liability or obligation (whether legal or equitable) on HP unless HP otherwise agrees in writing. In addition, Supplier shall obtain a full and complete release of any and all claims that the third party claimant may have against HP. | ||
15.6 | Remedies for Infringing Product. If the use, manufacture, sale, combination, or importation of the Product (Infringing Product) is enjoined and Supplier has indemnification obligations pursuant to this Section 15, Supplier will, at its sole expense and option: |
(i) | procure for HP the right to continue using or combining the Infringing Product, as the case may be; | ||
(ii) | replace the Infringing Product with a non-infringing product of equivalent function, form factor, and performance; or | ||
(iii) | modify the Infringing Product to be non-infringing, without materially detracting from function, form factor, or performance. |
15.7 | Exclusions. Nothing in this Section 15 shall apply to any Products or parts to the extent that such Products or parts (i) have been modified (other than by Supplier or Suppliers Authorized Contractors), (ii) have been used in a manner contrary to Specifications, or (iii) the infringement arises out of Suppliers compliance with a design that HP required Supplier to implement. |
16. | Delaying Causes. |
16.1 | Delaying Causes. Neither Party will be liable for any delay in performance under this Agreement caused by any act of God or other cause beyond Suppliers reasonable control and without Suppliers fault or negligence including but not limited to fire, flood, war, embargo, riot or an unforeseeable intervention of any government authority, which causes complete business interruption (a Delaying Cause). A Delaying Cause does not include delays in transportation, shortages of materials, delays by manufacturers or subcontractors or economic considerations or inefficiencies. No Delaying Cause will suspend or excuse either Partys obligations as set forth in Section 13 (Confidential Information), Section 15 (Intellectual Property Ownership Warranty and Indemnification), Exhibit P (Insurance), and Section 18 (Indemnity). | ||
16.2 | Occurrence of a Delaying Cause. Any Party whose performance is affected by a Delaying Cause will notify the other Party promptly upon commencement of a Delaying Cause and will provide its best estimate of the expected duration of such occurrence. Upon notice to Supplier during pendency of a Delaying Cause, HP may terminate any unfilled Accepted Orders without liability. Any Party whose performance is affected by a Delaying Cause will exercise reasonable diligence to overcome and affect cessation of the Delaying Cause and to mitigate effects thereof. Performance of the Parties respective obligations to purchase and sell Product will be suspended to the extent affected by, and for the duration of, a Delaying Cause, and during pendency of a Delaying Cause affecting Suppliers ability to make timely Delivery, HP may purchase replacement Product elsewhere and deduct the quantity of Product affected thereby from its purchase requirements without affecting eligibility or entitlement to pricing hereunder. If, however, Suppliers performance is delayed for reasons set forth above for a cumulative period of [...***...] or more, HP, notwithstanding any other provision of this Agreement to the contrary, may terminate this Agreement and/or any Order issued hereunder by notice to Supplier. | ||
16.3 | Resumption of Performance. The Parties will resume performance under this Agreement once the Delaying Cause ceases, and HP may, upon written notice not later than [...***...] following such cessation, extend the Term up to the length of time the Delaying Cause endured. |
17. | Events of Default and Remedies |
17.1 | Events of Default. A Party will be in default under this Agreement upon the occurrence of any of the following events (each an Event of Default): |
17.1.1 | A Party fails to pay or perform any payment obligation when and as due under this Agreement or any Accepted Order after [...***...] receipt of written notice from the other Party; | ||
17.1.2 | A Party fails to perform any obligation under this Agreement or any Accepted Order, other than as set forth in Section 17.1.1, when such failure continues for [...***...] after written notice thereof is given or, if such failure cannot reasonably be cured within said [...***...], but is capable of cure within a longer period not exceeding [...***...] |
and the Party commences to cure such failure promptly upon receipt of such written notice and thereafter proceeds with reasonable diligence to cure such failure, for such longer period as may be necessary for the Party to cure the same with reasonable diligence; | |||
17.1.3 | Any representation or warranty made by a Party in connection with this Agreement proves to be false in any material respect; provided that if such representation or warranty is capable of being cured, then the Party may cure such misrepresentation or breach of warranty within [...***...] after written notice thereof is given or, if such misrepresentation or breach of warranty cannot reasonably be cured within said [...***...] and the Party commences to cure same promptly and thereafter proceeds with reasonable diligence to cure same, for such longer period as may be necessary for the Party to cure the same with reasonable diligence; or | ||
17.1.4 | A Party makes an assignment for the benefit of creditors, admits in writing its inability to pay its debts as they mature, applies to any court for the appointment of a trustee or receiver for any of its properties, or commences any voluntary proceeding under any bankruptcy, reorganization, arrangement, insolvency, readjustment of debt, dissolution, liquidation or other similar law of any jurisdiction; or any such application or any such proceeding is filed or commenced against said Party and said Party indicates its approval, consent or acquiescence thereto; or there is filed or commenced against said Party an involuntary proceeding under any bankruptcy, reorganization, arrangement, insolvency, readjustment or debt, dissolution, liquidation or other similar law of any jurisdiction and such proceeding is not dismissed, and remains in effect, for thirty (30) days or more; or an order is entered adjudicating said Party bankruptcy or insolvent; or | ||
17.1.5 | Except as may be permitted under Section 22.5 (Assignment), a Party transfers all or substantially all of its properties or merges with or into any other entity or there is otherwise any change in controlling interest or ownership of a Party, without the prior written consent of the other Party; or | ||
17.1.6 | A Party assigns or attempts to assign this Agreement or any Accepted Order to a competing entity or in case of an assumption or delegation of performance of this Agreement or any Accepted Order by a competing entity, if in the other Partys reasonable determination such assignment or performance would be detrimental to the performance of this Agreement or any Accepted Order or to its business interests or prospects. |
17.2 | Rights and Remedies Upon Default. The Party not in default may terminate this Agreement or any Accepted Order upon written notice to the other Party and/or may enforce, by all proper and legal suits and other means, its right hereunder, with or without terminating this Agreement or any Accepted Order. All rights and remedies will be cumulative and may be exercised singly or concurrently. | ||
17.3 | Cover Costs. Upon a [...***...]. Supplier will be responsible for [...***...] (Cover Costs) [...***...]. Cover Costs may include, but are not limited to: [...***...]. Notwithstanding anything herein to the |
contrary: [...***...]. |
17.4 | Additional Remedies. Unless otherwise specifically stated, all remedies expressed in this Agreement are in addition to any legal, contractual, equitable, or statutory rights that may exist. |
18. | General Indemnity | ||
18. | General Indemnity |
18.1 | Indemnity. Supplier shall defend, indemnify, and hold harmless HP, HPs Subsidiaries, HP Affiliates and all Eligible Purchasers purchasing under this Agreement, and their respective directors, officers, employees and agents from and against any and all claims, losses, liens, demands, attorneys fees, damages, liabilities, costs, expenses, obligations, causes of action, or suits (collectively Claims) to the extent that such Claims are caused by, arise out of, or are connected in any way with: |
(a) | any act or omission, whether active or passive and whether actual or alleged, or willful misconduct, of Supplier, its employees, or agents; | ||
(b) | the breach of this Agreement (including, but not limited, to the costs associated with any Product recall) by Supplier, its employees or agents of any of its contractual obligations, covenants, undertakings, or promises under this Agreement, or, | ||
(c) | property loss, damage, personal injury or death, caused by Supplier, Suppliers Product (includes Goods and Services), its employees or agents. |
18.1.1 | Supplier shall, at its own expense, defend any third party Indemnified Claim and Supplier will pay all costs, including attorneys and experts fees and litigation costs. | ||
18.1.2 | Supplier will not have any obligation to defend, indemnify or hold harmless hereunder when [...***...]. | ||
18.1.3 | Suppliers obligations to defend, indemnify and hold harmless hereunder will not be limited or otherwise affected by any insurance, self-insurance or retention of risk which it may carry or assume. |
18.2 | HPs Duty to Notify. HP will give Supplier prompt notice of any third party claim that constitutes an Indemnified Claim. HP will provide Supplier the authority, information and reasonable assistance (at Suppliers expense) necessary to defend. Supplier will control the defense, and HP will not settle any such Indemnified Claim without Suppliers consent, not to be unreasonably withheld; provided that if Supplier does not diligently pursue resolution of the Indemnified Claim, or, fails to provide HP with reasonable assurance that it |
19. | Limitation of Liability. |
20. | Termination |
20.1 | Termination for Convenience. HP may terminate this Agreement at any time without liability for damages and without need to show cause upon [...***...] prior written notice. Upon |
termination pursuant to this Section, HP will accept delivery of, and pay for, [...***...], Order Changes, of Exhibit D (Ordering and Shipment of Product). HP will purchase and pay for upon delivery to HP [...***...]; provided that Supplier will mitigate to the maximum extent feasible;. Supplier may terminate this Agreement at any time without liability for damages and without need to show cause upon [...***...] prior written notice. | |||
20.2 | Termination for Default. Either Party may terminate this Agreement or any Accepted Order in accordance with Section 17 (Events of Defaults and Remedies). | ||
20.3 | Termination for Cause. Either Party may terminate this Agreement or any Accepted Order pursuant to any other right granted to or reserved in that Party under this Agreement or any Accepted Order or as may exist at law or in equity, as may be limited or otherwise affected by this Agreement. | ||
20.4 | Effect of Termination. Notwithstanding expiration or any termination of this Agreement or any Accepted Order, Sections 3.2 (Payment Terms), 11.3 (Survival of Support Obligations), 13 (Confidential Information), 15 (Intellectual Property Protection and Warranty), 18 (Indemnity), 19 (Limitation of Liability), 22.11 (Governing Law), 22.14 (Disputes/Escalation Process), Exhibit A (Definitions), Exhibit I ( Discontinuance of Product and Manufacturing Rights), Exhibit K (Services and Support Requirements), Exhibit P (Insurance), all licenses granted to HP under Sections 14.4 (Software License) and 14.5 (Documentation License), and any obligations that HP may have under Exhibit M (Flexibility Agreement) will survive. HPs audit rights under Section 5 (Audit Rights) will survive for three (3) years after expiration or termination of this Agreement. |
21. | Additional Obligations of Supplier |
21.1 | Governmental Compliance. Supplier, its agents, employees will comply with all Applicable Law and will contractually obligate its Subcontractors to comply with all Applicable Law in its performance of this Agreement, including but not limited to the specific requirements referenced Exhibit O (Governmental Compliance). Upon request, Supplier agrees to certify compliance with any Applicable Law or regulations. HP is neither responsible for monitoring Suppliers nor Suppliers Subcontractors compliance with any Applicable Law. | ||
21.2 | Trade and Logistics. HPs compliance and operational requirements regarding Trade and Logistics are set forth in detail at https://h20168.www2.hp.com/supplierextranet/index.do. Supplier and each Supplier shipping location has the obligation for ensuring compliance with U.S. and other national export, import, customs, and trade-related laws and regulations. Supplier also understands that it is responsible for developing and implementing procedures to ensure compliance with HPs Trade and Logistics Requirements. | ||
21.3 | Personal Data Use and Protection. |
21.3.1 | Personal Data Defined. Personal Data means information related to any identified, or identifiable, person or legal entity, including any HP or Supplier employees and/or customers. Personal Data shall also mean any additional data deemed personal data by any applicable personal data law or directive. |
21.3.2 | Supplier Obligations. With regard to any Personal Data that Supplier receives from HP and/or HP Customers to perform Suppliers obligations under this Agreement, Supplier shall comply with all of the following obligations: |
(i) | Supplier shall comply with all applicable data protection laws and/or directives, all applicable export laws. | ||
(ii) | Suppliers use of the Personal Data is limited to performance of Suppliers obligations under this Agreement. Supplier may only disclose Personal Data to those Supplier employees that have a need to know in order to perform Suppliers obligations under this Agreement. Said Supplier employees must be bound by confidentiality obligations no less restrictive that those contained in Section 13 (Confidential Information) of this Agreement. | ||
(iii) | Supplier may not disclose Personal Data to any third party without the advance, written permission of HP. Supplier shall immediately notify HP if Supplier becomes aware of any unauthorized use of disclosure of Personal Data. | ||
(iv) | Supplier shall use the same degree of care as it uses to protect its own information of similar nature (but never less than a reasonable degree of care) to prevent unauthorized use, dissemination or publication of Personal Data. Personal Data shall also be considered Confidential Information and treated in accordance with the requirements for Confidential Information under this Agreement. | ||
(v) | Supplier shall, at HPs request, and upon termination of this Agreement, deliver to HP any Personal Data in Suppliers possession and, if copies were made, destroy all copies of Personal Data. Suppliers Personal Data obligations stated herein shall survive expiration or termination of this Agreement. | ||
(vi) | Personal Data in Storage Devices. As to Personal Data contained in data storage devices that may be returned to Supplier for Supply Chain Processes (Supply Chain Processes is defined as repair, refurbishment, recycle or scrap): |
(a) Supplier shall implement and maintain appropriate security processes to ensure that unauthorized persons will not have access to data storage devices returned to Supplier; | |||
(b) Supplier will not access Personal Data on the data storage device beyond that point which is required to repair or refurbish the data storage device; | |||
(c) Supplier will not provide access to the data storage device except to Suppliers employees who require access in order to perform Suppliers Supply Chain Processes. | |||
(d) Personal Data contained in data storage devices, where the data storage device is not returned to originator, will not be retained longer than is required for Supplier to perform its Supply Chain Process, at which point said Personal Data will be destroyed in accordance with leading industry practices. |
21.4 | Insurance. Without limiting any of the obligations or liabilities of Supplier, Supplier will maintain, at its own expense, as long as this Agreement is in effect, insurance policies of the kind and limits listed in the attached Exhibit P (Insurance). | ||
21.5 | Social and Environmental Responsibility. Supplier warrants that in all countries in which Supplier and, to Suppliers knowledge, information and belief, Suppliers authorized subcontractors do business, its and their operations comply with all applicable laws and regulations governing labor and employment, employee health and safety, protection of the environment, and ethical practices, including but not limited to, laws and regulations relating to working hours, working conditions, wages, benefits, child labor, forced labor, freedom of association and equal employment opportunity. Supplier agrees to sign HPs Supplier Social and Environmental Responsibility Agreement and comply with HPs Supplier Code of Conduct, including establishment of |
management systems as described therein, as set out at http://www.hp.com/hpinfo/globalcitizenship/environment/supplychain/index.html. | |||
21.6 | Product Content. |
21.6.1 | Supplier will furnish HP any information reasonably requested by HP to confirm the material composition of the Products or of any parts, components or other constituents of the Products or of their packaging all as supplied to HP under this Agreement or as used in any manufacturing processes. | ||
21.6.2 | Each chemical substance contained in Products is on the inventory of chemical substances compiled and published by the United States Environmental Protection Agency pursuant to the Toxic Substances Control Act. | ||
21.6.3 | Supplier will provide to HP prior to shipment a complete and accurate Material Safety Data Sheets (MSDS) for any Product for which such a data sheet is required under Applicable Law or in order for HP to sell Product in any country. |
21.7 | Packaging and Shipment. All Products will be shipped in conformance with all applicable national and international transportation requirements including, where applicable, regulations regarding chemicals and hazardous materials, dangerous goods, or fumigation and aeration. All packaging materials, including pallets, will be free of pests and comply with national and international regulations regarding Solid Wood Packing Materials (SWPM) where applicable. All packaging for Products will comply with HPs General Specification for the Environment. | ||
21.8 | Access to Information Systems. In order to fulfill its obligations under this Agreement, [...***...] |
22. | Miscellaneous |
22.1 | Notices. Except for HPs email notifications to Supplier for content changes at HPs website references stated in this Agreement as noted in section 22.2 below, all other notices that are required to be given under this Agreement will be in writing and will be sent to the respective address as set forth in Exhibit J (Recipients for Notices), or such other address as each Party may designate by notice given in accordance with this Section. Any such notice may be delivered by hand, by overnight courier, by first class pre-paid letter or by facsimile or electronic mail transmission, and will be deemed to have been received: (a) by hand delivery, at the time of delivery; (b) by overnight courier, on the second business day after delivery to the carrier; (c) by first class mail, four (4) business days after day of mailing; and (d) by facsimile or electronic mail, immediately upon confirmation of transmission, provided however, for notice of termination or default, a confirmatory copy is sent pre-paid by first class mail or overnight courier or is hand delivered by the end of the next business day. |
22.2 | Website References. Wherever in this Agreement an HP web site or web address is stated, access may require assistance of HP personnel, or HP may require Supplier to enter into one or more separate agreements concerning access or use thereof. HP reserves all rights, from and after the Effective Date of this Agreement, to revise, withdraw or otherwise modify (variously and collectively, Change) the contents of any web site or web address stated in this Agreement. Supplier will be required to comply with all such Changes ten Days after email notification of such Change is sent by HP to Supplier. If Supplier does not accept such Change, Supplier will provide notice of non-acceptance as set forth in Section 22.1 (Notices); provided that HP must receive notice of non-acceptance within fourteen (14) days after HP has provided Supplier notice of such Change, or Supplier will be deemed to have accepted such Change. Any use of a web site or address by Supplier after its receipt of HPs notice of Change will constitute Suppliers acceptance of such Change, notwithstanding any notice of non-acceptance or objection HP may receive thereafter. | ||
22.3 | Exhibits; Other Documents. The Exhibits attached to this Agreement and all other documents referred to herein are hereby incorporated by this reference and made part of this Agreement. Unless an Exhibit specifically refers to and amends a term of this Agreement, the terms and conditions of this Agreement will control and take precedence over conflicting terms in an Exhibit. | ||
22.4 | Independent Contractors. The relationship of the Parties established under this Agreement is that of independent contractors, and neither Party is a partner, employee, agent or joint venturer of or with the other. Nothing in this Agreement precludes either Party from independently developing, manufacturing, selling or supporting products similar to Product. | ||
22.5 | Assignment. |
22.5.1 | Neither this Agreement nor any right, license, privilege or obligation provided herein or in any Accepted Order may be assigned, transferred or shared by either Party without the other Partys prior written consent, not to be unreasonably withheld, and any attempted assignment, transfer or sharing without consent is void; provided that Supplier may perform its obligations hereunder through any Subsidiary or Affiliate for whose performance Supplier will be responsible and remains liable and HP may assign any Order to an HP Subsidiary or HP Affiliate for whose performance HP will be responsible and remains liable. | ||
22.5.2 | Any merger, consolidation, reorganization, transfer of substantially all or a material portion of the assets of a Party, or other change in control or ownership will be considered as assignment of the purposes of this Agreement; provided that either Party may merge with or into any of its Subsidiaries, Affiliates or parent companies and may assign this Agreement or any Accepted Order to any of its Subsidiaries, Affiliates or parent companies without need for consent. | ||
22.5.3 | The assigning Party must ensure that the assignee assumes in writing or by operation of law the assigning Partys obligations, and no assignment will relieve the assigning Party of its obligations, under this Agreement and any assigned Accepted Orders. This Agreement will inure to the benefit of and will be binding on the permitted successors and assigns of the Parties. |
22.6 | No Waiver. |
22.6.1 | No modification or waiver of, or amendment to, or release from, any provision of this Agreement or any Accepted Order and no waiver of, or release from, any breach or default hereunder, will be of any force or effect unless contained in a writing which is signed by the Party which is sought to be bound thereby, nor may same be held or considered to be a modification or waiver of, or amendment to, or release from, any other provision, nor be a waiver of or release from any other breach or default. | ||
22.6.2 | No modification or waiver of, or amendment to, or release from, any provision of this Agreement and no waiver of, or release from, any breach or default hereunder, will result |
from any conflicting, different or printed provisions of any subsequently dated sales or purchase order, order acknowledgment, or a confirmation thereof, for Product, unless such subsequent provision is stated conspicuously on the face of any such order, acknowledgment or confirmation and such order, acknowledgment or confirmation is agreed in a writing signed by an authorized representative of the Party to be bound thereby. | |||
22.6.3 | The Parties contemplate that from time to time order, acknowledgment and confirmation forms may be utilized, and the provision of this Agreement will govern and control such forms except to the extent of any such subsequent provision as aforesaid. The failure of any Party to enforce any provision of this Agreement, or to exercise any right, will not be considered a waiver of that provision or right. |
22.7 | No Third Party Beneficiary. This Agreement does not confer any right or remedy other than to the Parties hereto and their respective permitted successors and assigns, and no action may be brought against any Party hereto by any third party claiming as a third party beneficiary to this Agreement or any Accepted Order. Nothing in this Agreement is intended to relieve or discharge any obligation or liability of any third party to any Party to this Agreement, and nothing herein confers, or is intended to give any third party, any right of subrogation. | ||
22.8 | Headings; Interpretation. The Section titles and headings used in this Agreement are for reference only and do not limit or extend the meaning of any provision of this Agreement, and will not be used in interpretation of any provision of this Agreement. All terms defined in this Agreement in the singular form will have comparable meanings when used in the plural form and vice versa. References in this Agreement to Sections, and Exhibits are to sections and exhibits herein or hereto unless otherwise indicated. The words include and including and words of similar import when used in this Agreement will not be construed to be limiting or exclusive. | ||
22.9 | Severability. If any provision in this Agreement is held invalid or unenforceable by a body of competent jurisdiction, such provision will be construed limited or, if necessary, severed only to the extent necessary to eliminate such invalidity or unenforceability. The Parties will negotiate a valid, enforceable substitute provision that most nearly effects the Parties original intent in entering into this Agreement or to provide an equitable adjustment in the event no such provision can be added. The other provisions of this Agreement will remain in full force and effect. | ||
22.10 | Entire Agreement. This Agreement, together with the Exhibits, comprise the entire understanding between the Parties with respect to the subject matter hereof and supersede any previous or contemporaneous communications, representations or agreements, whether oral or written, with respect thereto; provided that any separate non-disclosure agreement between the Parties will continue unchanged and in full force and effect according to its terms. For purposes of construction and interpretation, this Agreement will be deemed to have been drafted by both Parties, and no ambiguity will be construed in favor of or against either Party. | ||
22.11 | Governing Law. This Agreement and any dispute related to or arising out of this Agreement will be governed in all respects by New York law without reference to any choice or conflict of laws provisions of New York or the law of any other jurisdiction. The Parties exclude application of the 1980 United Nations Convention on Contracts for the International Sale of Goods, if applicable. The Parties hereby submit to the jurisdiction of the courts of California with subject matter jurisdiction, and waive any venue objections against the United States District Court for the Northern District of California, San Jose Branch and the Superior and Municipal Courts of the State of California, Santa Clara County, in any litigation arising under this Agreement. | ||
22.12 | Counterparts. This Agreement may be executed in any number of counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument. If this Agreement is executed in counterparts, no signatory hereto will be bound until all Parties have duly executed, or caused to be duly executed, a counterpart of this Agreement. |
22.13 | Authority of Signatory. If HP or Supplier executed this Agreement by agent or representative, such agent or representative by his/her act of signing this Agreement individually warrants and represents to the Parties, and HP and Supplier warrant and represent respectively to each other, that he/she is authorized to execute, acknowledge and deliver this Agreement on behalf of HP or Supplier, as the case may be, and thereby to bind the respective Party to the same. | ||
22.14 | Disputes/Escalation Process. |
22.14.1 | The escalation process for Support is set forth in Exhibit K (Service and Support Requirements). | ||
22.14.2 | Supplier and HP will attempt in good faith to resolve all disputes under this Agreement by mutual agreement before initiating any legal action or attempting to enforce any rights or remedies hereunder; provided that nothing herein will prevent either Party from giving notice at any time of default as set forth in Section 17 (Events of Defaults and Remedies) or termination as set forth in Section 20 (Termination). | ||
22.14.3 | In the event of a dispute, and as a required precondition to initiating legal action (other than for an injunction or restraining or protective order), either Party must give notice to the other Party, and within [...***...] after receipt of the notice, HPs procurement representative and his/her corresponding functional-level counterpart at Supplier will meet to discuss and attempt to resolve the dispute. | ||
22.14.4 | If a resolution mutually recognized as such by both Parties is not achieved within [...***...] thereafter, the dispute will be referred to senior officers of the Parties of comparable rank or position who will meet to discuss and attempt a resolution of the dispute. | ||
22.14.5 | If within [...***...] after referral the dispute remains unresolved, both Parties may pursue any or all rights and remedies as may exist at law or in equity, as may be limited or otherwise affected by this Agreement. | ||
22.14.6 | If either Party fails to meet or discuss a dispute as provided above, such Party covenants not to commence a suit as to that dispute, other than for an injunction or restraining or protective order. The failure or refusal of either Party to meet and discuss any dispute as provided above will entitle the other Party to immediately exercise and pursue any such right or remedy, including commencement of a suit as to the dispute. Nothing herein will prevent either Party, at any time, from suggesting referral of any dispute to mediation before a mutually acceptable mediator under mutually acceptable rules and procedures. |
DOT HILL SYSTEMS CORP. | HEWLETT-PACKARD COMPANY | |
/s/ Dana Kammersgard | /s/ Jeff J. Kato | |
Authorized Signature | Authorized Signature | |
9/4/07 | 9/10/2007 | |
Date | Date | |
Dana Kammersgard | Jeff J. Kato | |
Printed Name | Printed Name | |
President & CEO | Director of Nearline Disk SWD | |
Title | Title |
DEFINITIONS
1. | Definitions. As used in this Agreement, and in addition to other terms elsewhere defined in this Agreement, each of the following terms has the indicated meanings: |
DEFINITIONS (CONTINUED)
DEFINITIONS (CONTINUED)
DEFINITIONS (CONTINUED)
DEFINITIONS (CONTINUED)
PRODUCT DESCRIPTION AND SPECIFICATIONS
1. | Product Description. | |
[...***...] | ||
2. | Product Specifications. | |
Product will conform to Specifications. Specifications include without limitation: |
2.1 | [...***...]. | ||
2.2 | Safety and regulatory agency requirements | ||
2.3 | HPs Packing and Shipping Requirements specified in Section 21 of the Agreement | ||
2.4 | Technical requirements specified in Accepted Orders | ||
2.5 | The attached Statement of Work, [...***...] |
3. | Changes to Specifications, SOW or other technical requirements. |
ELIGIBLE PURCHASERS UNDER THIS AGREEMENT
1. | All entities listed in Section 2 of this Exhibit C may purchase Product pursuant to this Agreement; provided that: |
1.1 | Nothing in this Agreement makes HP liable or otherwise responsible for any purchase or obligation of any HP Subsidiary, HP Affiliate or HP Contractor; | ||
1.2 | Except for HP Subsidiaries and HP Affiliates, any credit line extended to an Eligible Purchaser will be subject to Suppliers normal credit standards and approval procedures in effect from time to time during the Term; | ||
1.3 | Any purchase by any such Eligible Purchaser is for production of HP Products or is otherwise related to HP Products; and | ||
1.4 | As may reasonably be requested by Supplier, HP will provide reasonable confirmation that any such purchase by any such Eligible Purchaser is intended by HP for HP Products. | ||
1.5 | Each Eligible Purchaser will state, when purchasing Product pursuant to this Agreement, as may be reasonably acceptable in form and substance to Supplier, that such Eligible Purchaser is purchasing Product pursuant to this Agreement and agrees to be bound by its terms and conditions. |
1.5.1 | With respect to any Accepted Order for Product, [...***...]. In addition, all of Suppliers warranties specified in this Agreement run to Eligible Purchaser, and said Eligible Purchaser will be entitled to exercise HPs right of this Agreement. Even if HP purchases Product from Supplier for resale to Eligible Purchaser, all of Suppliers warranties will run to Eligible Purchaser. [...***...]; provided that nothing herein restricts or otherwise limits modification or waiver of this Agreement, or part hereof, with respect to any such Order upon mutual agreement in writing between Supplier and any Eligible Purchaser, and provided further that: |
1.5.1.1 | Any termination by Supplier or an Eligible Purchaser and any exercise of rights and remedies by Supplier or an Eligible Purchaser are limited, in each case, to the Accepted Orders from such Eligible Purchaser; | ||
1.5.1.2 | In the event of Non-conforming Product, the Eligible Purchaser under the Accepted Order out of which the Non-conforming Product arises, or HP acting on its own behalf or that of such Eligible Purchaser may, in each such case, make claims and exercise all available rights and remedies, but there can be no double recovery for any occurrence; | ||
1.5.1.3 | HP may treat any default in performance by Supplier under an Accepted Order with an Eligible Purchaser as an Event of Default whereupon HP may exercise all available rights and remedies. Supplier may treat any default in performance by an Eligible Purchaser as an Event of Default whereupon Supplier may exercise all available rights and remedies; and | ||
1.5.1.4 | Anything in this Agreement to the contrary notwithstanding, any liability disclaimer or limitation in this Agreement applicable to HP or Supplier will be applicable to each Eligible Purchaser and to Supplier. |
A. | Corporate Name: | |||
Address: | ||||
B. | Corporate Name: | |||
Address: | ||||
C. | Corporate Name: | |||
Address: | ||||
D. | Corporate Name: | |||
Address: | ||||
E. | Corporate Name: | |||
Address: | ||||
ORDERING AND SHIPMENT OF PRODUCT
1. | Ordering and Shipment of Product. |
1.1 | In General. HP or an Eligible Purchaser may purchase Product in one or more of the following ways: (a) by issuing an Order, (b) by issuing a Blanket Purchase Order, or (c) according to any applicable SMI process. | ||
1.2 | Orders. Each sale and purchase of Product under this Agreement will be initiated by an Order issued to Supplier by HP or an Eligible Purchaser. Each Order will include quantity and price, shipping destination, proposed Delivery Date and other instructions or requirements pertinent to the Order. HP or an Eligible Purchaser may schedule regular intervals for Deliveries in such Order. This Agreement applies to all Orders for Product and all Acknowledgements of Orders whether or not the Order or Acknowledgment refers to this Agreement. Any preprinted terms in any Orders or Acknowledgements that attempt to add to, modify, or contradict the terms of this Agreement are not to be given effect unless specifically agreed to in a signed writing. | ||
1.3 | Blanket Purchaser Order. HP or an Eligible Purchaser may issue a Blanket Purchase Order to indicate that it may order the listed Products within the period covered by such Blanket Purchase Order. Blanket Purchase Orders do not represent a commitment by HP or the Eligible Purchaser to buy the volume indicated. Blanket Purchaser Orders will include the quantity, part number and revision level of the Product. A Blanket Purchase Order will be used for fulfillment purposes until the earlier of the expiration of such Blanket Purchase Order or depletion of the quantity or dollar limit for the Products under such Blanket Purchase Order. Supplier will honor and fulfill all Forecasts it received from HP and/or the Eligible Purchaser that are associated with a Blanket Purchase Orders as per its obligations set forth in Exhibit M (Flexibility Agreement). Supplier is deemed to have Acknowledged and accepted a Blanket Purchase Order upon submission if such document conforms to this Agreement. | ||
1.4 | Order Acceptance and Acknowledgment. Each Order will be deemed to have been placed as of date of issuance of the Order by HP, subject to receipt by Supplier. Supplier will promptly confirm to HP receipt of an Order electronically or through facsimile. Within [...***...] following receipt of the Order, Supplier will issue an Acknowledgment which accepts or rejects the Order; provided that if [...***...] after issuance of the Order HP has not received Suppliers Acknowledgment or rejection, the Order will be deemed accepted as issued. Unless otherwise expressly agreed by HP, Delivery must be in strict conformity with Accepted Orders. | ||
1.5 | Emergency Orders. HP or an Eligible Purchaser may issue Orders on an emergency basis (Emergency Order). Subject to availability of Product, Supplier will fill Emergency Orders upon acceptance thereof by Supplier. | ||
1.6 | Forecasts. As Supplier may reasonably request, but no more frequently than [...***...], HP will provide a rolling Forecast of projected Orders. Any quantities listed in any Forecast or other correspondence between the Parties are estimates made by HP as an accommodation to Supplier and do not constitute a commitment by HP to purchase any such quantity. HP may revise any Forecasts as necessary. | ||
1.7 | Lead Time. Lead Time for each item of Product [...***...]. Either party may request a change in Lead Times at any time, and any change announced by Supplier will apply unless otherwise agreed; provided that Lead Times may not be materially lengthened on less than [...***...] prior notice. | ||
1.8 | Non-conforming Orders. HP and Supplier recognize that from time-to-time circumstances may arise that require flexibility and cooperation in the order and delivery of supply outside the requirements of this Exhibit D. HP will use reasonable commercial efforts to place Orders for Product within Forecasts and Lead Times and for Orders exceeding Forecasts or shortening Lead |
ORDERING AND SHIPMENT OF PRODUCT (CONTINUED)
Time, Supplier will [...***...]. | |||
1.9 | Inventory Requirements. HP may request Supplier to deliver Product either through a non-Supplier Managed Inventory (Non-SMI) process or to use an SMI process, as may be agreed by the Parties. There is no inventory requirement under a non-SMI process. Use of an SMI process, whether with Hubs, HP Warehouse or otherwise, may require additional or different terms and conditions and is subject to mutual agreement. Inventory requirements for an SMI process may be agreed by the Parties. Without limiting any of the obligations or liabilities of Supplier, Supplier will maintain, at its own expense, as long as this Agreement is in effect, insurance policies of the kind and limits listed in Exhibit P (Insurance). | ||
1.10 | Order Changes. To the extent that Order changes are addressed in Exhibit M (Flexibility Agreement), those terms will control the increase or decrease of Orders as well as any liability that HP may have in relation to the increase, decrease or cancellation of Orders with respect to finished goods, raw materials, or Work in Progress. Absent an Order change issue being addressed in Exhibit M (Flexibility Agreement), this Section 1.10 will control. |
1.10.1 | HP and Eligible Purchaser may, without charge, postpone, decrease or increase any Accepted Order by notice to Supplier as set forth in this Section; provided that any increase in quantity or any rescheduling to an earlier Delivery Date [...***...]. | ||
At any time prior to Shipment, HP and Eligible Purchaser may postpone any Accepted Order; provided that [...***...]. At any time prior to Shipment, HP and Eligible Purchaser may decrease any Accepted Order; [...***...]. | |||
1.10.2 | Accepted Orders for Product may be canceled at any time prior to Suppliers commencement of production. |
1.11 | Purchase Reports. Within [...***...] after close of each HP fiscal quarter, Supplier will provide HP a report which details purchases of Product by HP and all Eligible Purchasers by item, quantity and purchase location, showing total quantities shipped, total dollars invoiced, returns, percent of on-time and on-quality orders and such other information as HP and Supplier may mutually determine is appropriate. Reports will be sent to HPs and Eligible Purchasers respective Purchaser locations and a report detailing HPs and Eligible Purchasers total purchases will be sent to HPs primary contact set forth in Exhibit J (Recipients for Notice). | ||
1.12 | Delivery, Shipment and Packaging. Supplier will comply with the terms for delivery, shipment and packaging as set forth in the website referenced in Section 21.2 of this Agreement (Trade and Logistics). |
ENGINEERING PROCESS OR DESIGN CHANGES
1. | Supplier Proposed Changes. Except as set forth in this Exhibit F, Supplier will not make or incorporate in Product any of the following changes if such changes affect [...***...] (each an Engineering Change and collectively, Engineering Changes): | |
[...***...] |
2. | Disk Drive Firmware Qualification and Change Management. Supplier is responsible for identifying and qualifying a version of disk drive firmware for use in the Product shipped by HP. HP requires that the selected, qualified version of firmware will be kept under change control. Supplier will identify to HP the drive firmware revision they have presently qualified and have incorporated into the Product and any prototypes of the Product being purchased by HP for development and testing. |
3. | Notice of Proposed Change. Supplier will notify HP in writing of any proposed Engineering Change. [...***...], Supplier may not provide Product involving an Engineering Change to HP for production usage until HP has notified Supplier, in writing, that it has completed its qualification testing. |
2.1 | If any Engineering Change [...***...]. | ||
2.2 | If as a result of such an Engineering Change HP would be unable to utilize Product due to a failure under HPs qualifications, Supplier will continue to provide Product without the Engineering Change until Supplier and HP resolve any qualification issues. | ||
2.3 | If a resolution mutually recognized as such by both Parties is not achieved within a reasonable time, Supplier may, [...***...]. |
Notwithstanding anything to the contrary herein, HP shall not unreasonably withhold, delay or condition its approval to any Engineering Change that Supplier desires to implement to the Products. All Engineering Changes will be documented in Suppliers electronic engineering change system. HP shall document promptly its approval or rejection of each Engineering Change that Supplier requests in the same system. |
3. | HP Proposed Changes. HP may change HP supplied drawings or designs or the Specification at any time prior to manufacture, effective upon notice to Supplier. If any such change affects price, component obsolescence, quality performance or delivery schedules of Product, an impact proposal prepared by Supplier will be presented to HP for approval prior to Supplier initiating any change. Supplier may make written claim for any equitable adjustment related to such change within [...***...] from the date HP gives notice to Supplier of such change, or such claim will be deemed untimely and adjustment with respect thereto will be waived, renounced, released and forever barred. |
4. | Safety Standard Changes. Supplier will provide HP oral notice, to be followed by written notice, or email notice within [...***...] of Supplier having knowledge of the need for any upgrade, substitution or other change required to make Product meet applicable safety standards or requirements of Applicable Law. HP may require that all affected Product be reworked to meet such standards or requirements and Supplier, in its discretion, will accomplish the same by either requesting that Product be returned to Supplier for upgrade to current revisions or be upgraded by Supplier or HP in the field. |
QUALITY
1. | Quality System. Supplier will maintain a quality system that ensures compliance with this Agreement and meets at least one (1) of the following: |
1.1 | Currently certified to the applicable ISO 9000 series of standards for the Products; | ||
1.2 | Maintains a quality management system and manual that complies with the applicable ISO 9000 quality systems series of standards; | ||
1.3 | [...***...]; or, | ||
1.4 | [...***...]. |
2. | Documentation. Supplier, upon written request from HP, will provide to HP copies of Suppliers quality system documentation and supporting test documentation. The Parties will create and maintain a combined team to provide oversight of Suppliers quality systems to ensure Suppliers compliance with this Agreement. |
3. | HPs Right to Inspect Facilities. With reasonable advance notice and in compliance with Suppliers security and safety requirements, HP and/or its designated representative may inspect Suppliers production and repair facilities (including but not limited to Product, raw materials, equipment associated manufacturing processes, test and inspection data, reliability data, failure analysis data, corrective action data, and training data) to ensure compliance with this Agreement. HPs inspection may be for any reason related to this Agreement, including to ensure Suppliers compliance with HPs requirements. Supplier will inform its Subcontractors and suppliers of HPs right to inspect their facilities and will use reasonable efforts to secure such rights at no charge to HP. |
4. | Reports. Supplier will provide quality-related reports and such other reports and information as HP may reasonably request. |
5. | Supplier Rating. HP periodically reviews its suppliers through the Procurement Management Process (PMP). Supplier will participate in the PMP review process. |
1. | Product Returns; Non-conforming Product. |
1.1 | Return Material Authorization. Product received by HP and Eligible Purchasers but not yet shipped to HP customers may be returned to Supplier as set forth in this Exhibit H. Product returned to Supplier will be accompanied by a Return Materials Authorization (RMA). Unless Supplier reasonably requires further verification, Supplier will provide an RMA within [...***...] of HPs request. [...***...]. | ||
1.2 | Return Charges. All Non-conforming Product will be returned to Supplier [...***...], and all replacement Product will be shipped by Supplier at Suppliers expense. | ||
1.3 | Duty to Remove Marks or Destroy Non-conforming Product. Supplier will not sell, transfer or otherwise relinquish possession of Product which bears any HP Mark, part number or identifier, including any HP packaging, copyright, color or design scheme or code, other than as may be Ordered for Delivery by HP or Eligible Purchasers. |
1.3.1 | Supplier will not sell, transfer or otherwise relinquish possession, dispose of, or reuse or remanufacture Non-conforming Product which bears any HP Mark, part number or other such identifier unless Supplier removes same therefrom, even if such removal would result in destruction of the affected Product or Non-conforming Product. | ||
1.3.2 | Supplier will not represent any Product as built for HP or to HP specifications; provided that nothing herein limits or otherwise affects Suppliers right to represent Product as functional in or compatible with any HP Products or as complying with or conforming to specifications for HP Products, when such representation is true and correct in all material respects. | ||
1.3.3 | All manufacturing overruns of HP branded Product or defective HP branded Product will be destroyed by Supplier in a secure manner upon HPs authorization or reworked to remove any HP Mark, part number or other such identifier. At no time may an HP branded Product be sold or transferred to another party without HPs prior written authorization. |
1.4 | Recycle or Disposal. Supplier will recycle or dispose of any excess or waste Product including manufacturing overruns, damaged or defective Product, and Non-conforming Product returned to Supplier and non-repairable Non-conforming Product returned to Supplier in compliance with the provisions of this Agreement, Applicable Law and any specific instructions received from HP. Any proceeds received by Manufacturer on account of any recycling or destruction carried out under this section will be credited to HP. Other than instances of excess, waste, damaged or defective Products as set forth above, HP shall be responsible for the disposal of Product by or for its Customers, including any WEEE initiatives required. |
1. | Discontinuance of Product. |
1.1 | Lifetime Buy Rights. Unless otherwise agreed, Supplier may discontinue the manufacture or supply of any Product no earlier [...***...] after date of first Delivery to HP of the Product. If thereafter Supplier determines to discontinue the manufacture or supply of the Product (a Discontinued Product), Supplier will give written notice to HP no less than [...***...] in advance of the last date the Discontinued Product can be ordered (the Notice Period). During the Notice Period, HP may purchase from Supplier a commercially reasonable quantity of the Discontinued Product under the terms of this Exhibit I. | ||
[...***...] | |||
1.2 | Survival of Lifetime Buy Rights. Suppliers obligations to provide lifetime buy rights as set forth in Section 1.1 [...***...] will continue and survive expiration or any termination of the Agreement for [...***...] after expiration or any termination of this Agreement. Notwithstanding any expiration or termination of this Agreement, Supplier may, at its discretion, provide lifetime buy rights as set forth in Section 1.1 for [...***...] following any such expiration or termination. | ||
[...***...] |
[...***...] | |||
1.4 | Survival of Lifetime Buy Rights. Suppliers obligations to provide [...***...] will continue and survive expiration or any termination of the Agreement for [...***...] after expiration or any termination of the Agreement. |
RECIPIENTS FOR NOTICES
For HP: | For Supplier: | |||||||
Name: | Mike Prus | Name: | Bart Asquith | |||||
Title: | Commodity Manager | Title: | Director, OEM Sales | |||||
Address: | 200 Forest Street | Address: | 7420 East Dry Creek Pkwy | |||||
Marlboro, MA 01752 | Longmont, CO 80503 | |||||||
Phone Number: | 508 ###-###-#### | Phone Number: | 408 ###-###-#### | |||||
Fax Number: | 508 ###-###-#### | Fax Number: | 408 ###-###-#### | |||||
Email: | [...***...] | Email: | [...***...] | |||||
HP NAME, ADDRESS, | SUPPLIER | SUPPLIER NAME, ADDRESS, | ||||
HP TITLE | PHONE, FAX, E-MAIL | EQUIVALENT TITLE | PHONE, FAX, E-MAIL | |||
Program Manager | Kevin Collins | Technical Account | Paul Holladay | |||
3404 E Harmony Rd. | Manager | 7420 E. Dry Creek Pkwy | ||||
Ft. Collins, CO 80528 | Longmont, CO 80503 | |||||
970 ###-###-#### | 303 ###-###-#### (office) | |||||
[...***...] | [...***...] (cell) | |||||
303 ###-###-#### (fax) | ||||||
[...***...] | ||||||
Procurement Manager | Grant Reoch | Vice President WW OEM | Garrett Wein | |||
20555 Tomball Parkway | Sales | 7420 E. Dry Creek Pkwy | ||||
Houston, Texas 77070 | Longmont, CO 80503 | |||||
281 ###-###-#### | [...***...] (cell) | |||||
[...***...] | [...***...] | |||||
Procurement Quality | Tim Love | Director Quality | Tom Chalmers | |||
Engineer | 20555 Tomball Parkway | Assurance and | 2200 Faraday Ave | |||
Houston, Texas 77070 | Configuration | Suite 100 | ||||
281 ###-###-#### | Management | Carlsbad, Ca. 92008 | ||||
[...***...] | [...***...] (cell) | |||||
760 ###-###-#### (desk) | ||||||
760 ###-###-#### (fax) | ||||||
[...***...] |
HP NAME, ADDRESS, | SUPPLIER | SUPPLIER NAME, ADDRESS, | ||||
HP TITLE | PHONE, FAX, E-MAIL | EQUIVALENT TITLE | PHONE, FAX, E-MAIL | |||
Commodity Manager | Mike Prus | Director, OEM Sales | Bart Asquith | |||
200 Forest Street | 7420 E. Dry Creek Pkwy | |||||
Marlboro, MA 01752 | Longmont, CO 80503 | |||||
508 ###-###-#### (office) | [...***...] (cell) | |||||
[...***...] | 408 ###-###-#### (fax) | |||||
[...***...] | ||||||
Director Nearline Disk | Jeff Kato | EVP WW Field | Phil Davis | |||
Systems | 3404 E Harmony Rd. | Operations | 7420 E. Dry Creek Pkwy | |||
Ft. Collins, CO 80528 | Longmont, CO 80503 | |||||
970 ###-###-#### | 303 ###-###-#### (office) | |||||
[...***...] | [...***...] | |||||
Services Commodity Manager | Suzi Garrison | VP of Customer Service | Steven Craig | |||
20555 Tomball Parkway | 7420 E. Dry Creek Pkwy | |||||
Houston, Texas 77070 | Longmont, CO 80503 | |||||
281 ###-###-#### | 303 ###-###-#### (office) | |||||
[...***...] | [...***...] (cell) | |||||
Product Safety and | Jeff Doolittle | Compliance Manager | Roger Mannering | |||
Environmental Compliance | 3404 E Harmony Rd. | 2200 Faraday Ave | ||||
Representative | Ft. Collins, CO 77070 | Suite 100 | ||||
870 ###-###-#### | Carlsbad, Ca. 92008 | |||||
[...***...] | 760 ###-###-#### (office) | |||||
[...***...] (cell) | ||||||
[...***...] |
TECHNICAL SUPPORT AND MAINTENANCE REQUIREMENTS
1 | DEFINITIONS | |
In addition to the definitions set forth in the Agreement to which this exhibit is appended, the words below shall have the following meaning ascribed to them for the purposes of this Exhibit. In the event there is a conflict of terms or definitions between the Agreement and this Exhibit, the terms contained herein shall have precedence only as they pertain to this Exhibit. |
1.1 | Action Plan means [...***...] | ||
1.2 | Current Version means that version of the Software which is currently qualified by HP and in production and generally available to Customers. Examples: if v6.3 replaced v6.2, then v6.3 is the Current Version; if v6.0 replaced v5.0, then v6.0 is the Current Version. | ||
1.3 | HP Customer means the entity to which Hewlett-Packard is obligated to provide Services for Product(s) under Service Agreement(s). | ||
1.4 | Level 1 Support means [...***...]. Elevate to Level 2 as appropriate. | ||
1.5 | Level 2 Support means [...***...]. Elevate to Level 3 as appropriate. | ||
1.6 | Level 3 Support means [...***...]. | ||
1.7 | Level 4 Support means [...***...] |
[...***...]. | |||
1.8 | Media means material that is electronically encoded with the Software(s) binary data, Documentation and/or technical product information. | ||
1.9 | Prior Version means that HP qualified release of the Software that is one version (major or minor) removed from the Current Version. Examples: if v6.3 replaced v6.2, then v6.2 is Prior Version; if v6.0 replaced v5.0, then v5.0 is the Prior Version. | ||
1.10 | Problem means a [...***...]. | ||
1.11 | Problem Resolution means, [...***...] |
[...***...] | |||
1.12 | Software Information means, [...***...]. | ||
1.13 | Supplier shall include, when applicable, [...***...]. | ||
1.14 | Regions means the three (3) groupings of countries where Hewlett-Packard does business (Americas, EMEA Europe/Mid East/Africa, and AP/J Asia Pacific/Japan). | ||
1.15 | Revision means any correction, modification, maintenance release, patch, bug fix, update, Upgrades, enhancement or new Version of the Software or Hardware. | ||
1.16 | HP Services means all services as provided by Hewlett-Packard Technology Services to its Customers under an HP Service Agreement related to the Products. | ||
1.17 | HP Service Agreement(s) means agreements between Hewlett-Packard and Customers for telephone support, rights to new Versions, and Update Services. |
1.18 | Service Implementation Plan (SIP) means [...***...]. | ||
1.19 | Survival Period means [...***...]. | ||
1.20 | Update means any new Version of the Software or Hardware. | ||
1.21 | Version means that software release identification scheme generally in the form of X.YY where X represents a major release or base level version, and YY represents a minor release level. |
2 | Severity Definitions and Response Requirements | |
Service requests to Supplier made by Hewlett-Packard will be handled in accordance with the following procedures and as may otherwise be specified in the Agreement. Hewlett-Packard will provide [...***...] and Supplier shall provide [...***...] | ||
Table 1 to this Exhibit summarizes the response requirements [...***...]. | ||
When Hewlett-Packard requires backup support from Supplier, Hewlett-Packard will contact Suppliers service delivery organization that will accept responsibility for handling the call [...***...]. For the purposes of this exhibit, [...***...]. |
2.1 | Severity 1 Definition | ||
A Severity 1 problem [...***...] |
[...***...] | |||
2.2 | Severity 2 Definition |
2.3 | Severity 3 Definition |
[...***...] | |||
2.4 | Severity Level 4 Definition |
Supplier | ||||||||||||
Severity | Response | Joint Action | Status | Interim Fix | Resolution | Level of | ||||||
Level | Requirements | Plan | Updates | Target * | Target * | Effort | ||||||
1 | [...***...] | [...***...] | [...***...] | [...***...] | [...***...] | [...***...] | ||||||
2 | [...***...] | [...***...] | [...***...] | [...***...] | [...***...] | [...***...] | ||||||
3 | [...***...] | [...***...] | [...***...] | [...***...] | [...***...] | [...***...] | ||||||
4 | [...***...] | [...***...] | [...***...] | [...***...] |
* | [...***...] |
3 | Additional Support |
3.1 | Contact Information. |
3.2 | Product Materials. |
3.3 | Prompt Provision of Updates. |
3.3.1 | Subject to HP approval, Supplier will provide updates/replacements for Software/Hardware, Maintenance Code, Documentation and Support Tools if Supplier (i) implements updates/replacements for its own similar products or (ii) if required to resolve Software and Hardware defects and keep Products current and functioning. | ||
3.3.2 | General Support. Subject to HP approval, Supplier will provide (i) updates to Support Tools, (ii) new Support Tools, and (iii) access to technical bulletins, documentation, products fixes/enhancements and the like. HP will have global access to any online resources available to Suppliers own support organization. |
3.4 | Software Support. |
3.5 | Training. |
3.6 | Failure Analysis. |
THIRD PARTY AND OPEN SOURCE SOFTWARE COMPONENTS
- | [...***...] |
QUALITY AND COMPENSATION EXHIBIT
1. | Purpose of this Exhibit. Suppliers obligations under Section 7 (Warranties) of the Agreement to provide defect-free, conforming products to HP are primary and material obligations of Supplier, and are not in any way changed by this Exhibit N. The purpose of this Exhibit is to set forth HP requirements for compensation and additional corrective actions by Supplier in the event that failures of Product to conform to Section 7 (Warranties) reach certain levels, as more fully described herein. The rights, remedies and obligations set forth in this Exhibit are in addition to, and are intended to supplement rights, remedies and obligations specified elsewhere in the Agreement and/or its Exhibits. Definitions for capitalized terms used in this Exhibit are to be found either where used in this Exhibit or in Section 6 of this Exhibit. |
2. | Epidemic Failure. For a period of [...***...] after Delivery, Supplier represents and warrants all Products against Epidemic Failure. |
2.1. | Epidemic Failure means, [...***...] | ||
2.2. | Any failure of Product to conform to Section 7 (Warranties) within [...***...] after Delivery constitutes an occurrence for purposes of calculating Epidemic Failure. | ||
2.3. | If the parties mutually determine that an Epidemic Failure may occur, [...***...] and Supplier will take other appropriate action at Suppliers expense to prevent any such occurrence and mitigate foreseeable consequences. | ||
2.4. | Epidemic Failure Process. In the event HP or Supplier determines that there has been an Epidemic Failure, notice shall immediately be provided to the other party to resolve such situation pursuant to the terms and conditions of this Exhibit. [...***...]. | ||
2.5. | Epidemic Failure Remedies. After review of [...***...], the parties will [...***...] |
2.6. | In the event of an Epidemic Failure, each party will [...***...], Supplier will [...***...], which may include, but may not be limited to, [...***...]; provided that HP will [...***...]. |
3. | Field Failure Metrics, Targets and Limits. To ensure that HP quality requirements are met, Supplier agrees to [...***...] to comply with the applicable Failure Rate Metrics, Targets and Limits set forth in Table 1. The parties will review the Targets and Limits set forth in Table 1 annually for potential adjustment. |
4. | Engineering and Technical Services. Supplier shall provide engineering and technical services on a continuous basis in order to [...***...]. |
5. | Corrective Action Plan and Compensation to HP. |
5.1. | Corrective Action Plan. Whenever the Field Failure Metric Targets or Limits set forth in Table 1 [...***...], Supplier will [...***...]. | ||
5.2. | Compensation. Supplier will [...***...]. |
5.3 | [...***...] Notwithstanding anything herein to the contrary, if a failure of Products constitutes both an Epidemic Failure described in Section 2 and [...***...]. |
6. | Definitions. In addition to terms defined where used in the body of this Exhibit, the following capitalized terms shall have the meanings set forth below when used in this Exhibit. | |
AFR. AFR means [...***...] | ||
ARR. For the purpose of this exhibit, ARR means [...***...] | ||
Corrective Action Plan. This term refers to [...***...]. A Corrective Action Plan shall, [...***...]. Additionally, a Corrective Action Plan shall [...***...]. The action plan may [...***...]. | ||
Eligible Purchasers. This term shall have the same meaning as it does in the Agreement to which this Exhibit attached; except, however, that [...***...]. | ||
Failure. A Failure is [...***...]. Failures will [...***...]. Failures may [...***...]. |
A Failure may also include [...***...]. | ||
[...***...] does not constitute a Failure. | ||
[...***...] does not constitute a Failure [...***...]. | ||
[...***...] and does not constitute a Failure. | ||
Product Recall. The term Product Recall means [...***...]. | ||
Service Return. This term means [...***...]. |
GOVERNMENTAL COMPLIANCE
1. | Vocational Rehabilitation Act. Supplier warrants that its U.S. operations comply with the requirements of Executive Order 11246, the Vocational Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act. | ||
2. | Accessibility. Supplier is in compliance with all applicable laws and regulations governing the accessibility of information technology for people with disabilities. Supplier will provide HP with information about accessibility features of Products. | ||
3. | Procurement Regulations. HP is a commercial corporation that is also a contractor and subcontractor for the U.S. government. All of the Products to be purchased from Supplier by HP pursuant to a subcontract/purchase order in the United States, its territories, possessions, the District of Columbia and the Commonwealth of Puerto Rico are deemed to be Commercial Items as defined in Federal Acquisition Regulation (FAR) 2. 10 1, Part 12 and 52.202.1 (c). The clauses identified FAR 52.244-6 are hereby deemed incorporated into this Agreement with respect to all Commercial Items. In addition, Supplier is required to flow down FAR 52.219-9, Small Business Subcontracting Plan (January 2002). | ||
4. | Pursuant to FAR 52.212-5(e) and/or FAR 44.402(b), Supplier agrees to comply with the following FAR clauses, which are hereby incorporated by reference into this Agreement, with the same force and effect as if they were presented in full: |
5. | Anti-Terrorism Security Measures. Supplier acknowledges that its failure to comply with the laws, or regulations of any applicable governmental authority, U.S. CTPAT or equivalent security guidelines or TAPA/HP security requirements will be considered by HP as negligence and failure on the part of Supplier to provide due care for HP shipments. Supplier will be liable for all fines and penalties imposed on HP, and other damages incurred by HP, relating to Suppliers noncompliance with any such security regulations, guidelines or requirements. |
INSURANCE
1. | Workers Compensation Insurance. As required by Applicable Law having jurisdiction over Suppliers employees wherever work is to be performed under this Agreement. |
2. | Employers Liability Insurance. In an amount keeping with the law of the nation, state, territory or province having jurisdiction over Suppliers employees wherever work is to be performed under this Agreement or U.S. [...***...], whichever is greater. |
3. | General Liability Insurance. Including but not limited to premises and operations, products and completed operations, broad form contractual liability, broad form property damage and personal injury liability with a minimum limit of [...***...] combined single limit per occurrence and [...***...] in the aggregate, for claims of bodily injury, including death, and property damage that may arise from use of the Products, or a minimum limit of [...***...] combined single limit per occurrence and [...***...] in the aggregate for claims of acts or omissions of Supplier under this Agreement. Each policy obtained by Supplier will name HP, its officers, subsidiaries, directors and employees as additional insureds. Such insurance will apply as primary insurance and no other insurance will be called upon to contribute to a loss covered thereunder. |
4. | Claims Made Coverage. If any policies have claims made coverage, Supplier will maintain such coverages with HP named as an additional insured for a minimum of [...***...] after termination of this Agreement. Any such coverage must have a retroactive date no later than the date upon which work commenced under this Agreement. |
5. | Additional Requirements. All deductibles on policies providing coverage will be paid by Supplier. |
6. | Supplier will furnish Certificates of Insurance acceptable to HP before any work is commenced hereunder by Supplier. The Certificate of Insurance will provide that there will be no cancellation of coverage without [...***...] prior written notice to HP. Dot Hill shall provide HP with [...***...] prior written notice of any reduction of coverage. |
INDUSTRIAL DESIGN OF THE PRODUCT
1. | HP Industrial Design | |
The following list of features and/or components: (i) constitute the Industrial Design; (ii) are the only pieces of Intellectual Property that are funded by HP under this Agreement [...***...], and; (iii) are HP-Owned Technology. | ||
[...***...] | ||
2. | Supplier IP | |
Unless specifically set forth above in Section 1, [...***...]. | ||
3. | Definitions. Terms not defined herein shall have those definitions as set forth in Exhibit A (Definitions). |