EXCELLENCE IN EVERYTHING WETOUCH 5620 Glenridge Drive, NE Atlanta, GA 30342 ###-###-#### Fax ###-###-#### www.crawfordandcompany.com

Exhibit 10.24

		Thomas W. Crawford President & CEO

January 31, 2005

Mr. Robert J. Cormican

[redacted]

Dear Mr. Cormican:

I am very pleased to extend you an offer to join Crawford & Company in the regular full-time position of Vice President Quality & Compliance, reporting directly to me as President & CEO. As you are aware, your employment will be contingent upon (1) your passing a drug test, (2) your being bondable, (3) your passing a criminal background check, (4) your employability in the U.S., (5) your having acceptable results on a motor vehicle records check. The following will outline the specifics of the position:

Should you accept this job offer, you will need to arrange to be drug tested and background checked within 48 hours of your acceptance by contacting Yolanda Mahoney at ###-###-####. You will be contacted with the results of your screening and with information on the next step in the hiring process.

EXCELLENCE IN EVERYTHING WE TOUCH

5620 Glenridge Drive, NE ¡ Atlanta, GA 30342 ¡ (404)  ###-###-#### ¡ Fax (404)  ###-###-#### ¡

www.crawfordandcompany.com

As all other new employees, you will be in a probationary status during the first 6 months of employment. You will be given periodic evaluations of your performance during that time. You will also be given a performance appraisal at the conclusion of the probationary period and will be eligible for a salary review

Bob, I am looking forward to your joining Crawford & Company and our Management Team!