ATTACHMENT A to Master Services Agreement (MSA) / Purchase Order Services Statement of Work Number / Project Title: Additional Covisint Subscription Services Description: Licensor-Provided Hosting Services Project Track: TBD FCM PROJECT CODE: TBD MSA Number: (Optional)

This Statement of Work (“SOW”) defines services (“Services”) to be performed by Covisint Corporation (“Covisint”) for Cisco Systems, Inc. (“Cisco”). This SOW is governed by, incorporated into, and made part of the terms and conditions of the Software License and Hosting Services Agreement, having an effective date of November 19, 2013 (“MSA” or “Agreement”), as amended, between Covisint Corporation (“Covisint”) and Cisco Systems, Inc. (“Cisco”). In the event of any conflict between the SOW and the MSA and/or Purchase Order; the SOW will prevail, solely to the extent of the inconsistency unless otherwise stated. Despite any instruction to the contrary in the MSA, the parties hereby agree for the purposes of this SOW that Cisco has authorized, in writing, Covisint to commence efforts on this SOW without Cisco first issuing a Purchase Order, and Covisint shall invoice without a Purchase Order. The terms of this SOW are limited to the scope of this SOW and shall not be applicable to any other SOWs which may be executed and attached to the MSA and/or Purchase Order. Any references in this SOW to specific sections in the Agreement are solely for the convenience of the parties and are not intended to modify the Agreement. If the parties wish to modify any provisions of the Agreement, such modifications shall follow the Change Request procedure as defined in the MSA. Any executed Change Requests shall apply only with respect to this SOW, and shall not affect any other existing or future SOWs unless otherwise indicated. The services described in this SOW shall be defined as the “Services”.

The definition in Section 1.2 of Exhibit H in the Agreement is hereby deleted and replaced by the following:

“Cisco Customer” means an individual or entity with a legally binding contract with Cisco to allow one or more End Users to access, use, develop upon or resell the SXP Platform.

For the purposes of this SOW, the following definitions are added to the Agreement. All capitalized terms not otherwise defined herein shall have the meaning set forth in the Agreement.

“AC” means the joint development cycles called “Agile Commit” between Cisco and Covisint that are numbered as they occur (e.g. AC1, AC2).

“AppCloud^® Developer” means an instance of a Covisint hosted service that provides documentation for Covisint AppCloud APIs, a developer community including discussion boards and reference implementations as well as access to Covisint AppCloud APIs and the ability to create virtual instances, tools which developers can use to create applications (Note: the initial instance will be provided as a beta-version).

“Covisint Anywhere” means an instance of the Covisint Platform Services running on any data center that supports industry standards, for instance, “Openstack” where Covisint manages and operates the Covisint Platform Services (Note: the initial instance will be provided as a beta-version).

"Covisint AppCloud®" or “Covisint AppCloud Services” means a hosted Covisint service that provides a secure application marketplace and a secure development environment to create, manage and publish application services leveraging Covisint Platform Services APIs and/or third party API services.

“Cisco Intercloud” means Cisco’s interconnected global cloud of clouds and an extension of the Internet network on which it is based.

“Covisint PDE Tenancy” means a virtual construct in the Covisint PDE enabling third parties to develop and deploy code to one or more Tenancies within an Environment Tier. A Covisint PDE Tenancy is separate and distinct from a Tenancy. A Covisint PDE Tenancy is deployed across an entire Environment Tier and is not limited to a single Tenancy.

“Covisint Platform Services” means the Licensor Provided Hosting Services as follows: Covisint Portal, Covisint Cloud Identity Services, Covisint Cloud Data Exchange Service and Covisint AppCloud Services.

“Enterprise Mobility Services Platform” or “EMSP” means a holistic Cisco mobile software platform which augments the current mobile capabilities of SXP for the development, management, maintenance, and distribution of mobile applications across disparate platforms, devices, and back-end systems.

“Environment Tier” means one discrete replica of the Covisint Platform Services in a separate segment of Covisint’s network environment separated by process controls (Covisint’s Environment Tiers are i) development; ii) staging; iii) disaster recovery; and iv) production).

“Environment” means a discrete implementation of the Covisint Platform Services separate and distinct from all other Covisint customers, including Covisint Portal, Covisint Cloud Identity Services, “Covisint Partner Development Environment” (Covisint PDE, one Tenancy) and including one or more Environment Tiers.

“Realm” means a discrete virtual instance within Covisint Cloud Identity Services.

“Reference Implementation” means a functioning implementation of the Covisint Platform Services for testing and demonstration purposes.

“SDP” means Cisco’s “Service Delivery Platform” software.

“SXP Platform” means Cisco Exchange Portal as defined in the Agreement.

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“Tenancy” means a virtual construct within the Covisint Platform Services comprised of one Realm and one Virtual Portal with each Tenancy replicated across all Environment Tiers in one Environment

“Tenant” means a Cisco Customer with one or more End Users with access to a single Tenancy.

“Virtual Portal” means a discrete virtual instance within the Covisint Portal.

A.Services. Covisint shall perform the following Services:

(i)Covisint AppCloud Reference Instance: Provide access to Covisint’s AppCloud Developer Environment and maintain and operate a Covisint AppCloud Developer Environment for the SXP Platform Environment (beta version initially):

N/A

N/A

CONFIDENTIAL INFORMATION. Confidential Information shall have the meaning set forth in the Mutual Non-Disclosure Agreement, dated September 6, 2013, which is hereby incorporated by reference.

PLACE OF PERFORMANCE. The effort shall be performed by Supplier at Covisint’s facility at: One Campus Martius, Detroit, MI 48226.

TERM OF STATEMENT OF WORK. This SOW shall begin on February 1, 2015 (“Effective Date”) through thirty six (36) months from Effective Date (“Contract Expiration Date”). Notwithstanding anything to the contrary in the Agreement, this SOW may be terminated only in conjunction with termination of the SOW for Enhanced Subscription Services having an Effective Date of January 1, 2015.

EXECUTION. IN WITNESS WHEREOF, the parties hereto have caused this SOW to be executed by their duly authorized representatives.